Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive high...Read more
Market Share of Helpshift
Current Customer(s)
1093
Market Share (Est.)
0.09%
Ranking
#23
Top Competitors and Alternatives of Helpshift
The top three of Helpshift’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 937753 | 73.95% | Helpshift vs Wix |
| Zendesk | 166487 | 13.13% | Helpshift vs Zendesk |
| Freshworks | 33684 | 2.66% | Helpshift vs Freshworks |
| Agile CRM | 31749 | 2.50% | Helpshift vs Agile CRM |
| Salesforce Service Cloud | 14100 | 1.11% | Helpshift vs Salesforce Service Cloud |
| Mitel | 8683 | 0.68% | Helpshift vs Mitel |
| LiveAgent | 7609 | 0.60% | Helpshift vs LiveAgent |
| Bitrix24 | 7021 | 0.55% | Helpshift vs Bitrix24 |
| Genesys | 5563 | 0.44% | Helpshift vs Genesys |
| Zoho Desk | 5243 | 0.41% | Helpshift vs Zoho Desk |
| Wipro | 4390 | 0.35% | Helpshift vs Wipro |
| Avaya Contact Center | 3961 | 0.31% | Helpshift vs Avaya Contact Center |
| NICE inContact | 3446 | 0.27% | Helpshift vs NICE inContact |
| PICS | 3195 | 0.25% | Helpshift vs PICS |
| Five9 | 3078 | 0.24% | Helpshift vs Five9 |
| Genesys PureCloud | 3021 | 0.24% | Helpshift vs Genesys PureCloud |
| LogMeIn Rescue | 2675 | 0.21% | Helpshift vs LogMeIn Rescue |
| Aircall | 2447 | 0.19% | Helpshift vs Aircall |
| Comm100 Live Chat | 2266 | 0.18% | Helpshift vs Comm100 Live Chat |
| Verint | 2219 | 0.17% | Helpshift vs Verint |
Popular Comparisons
Top Competitors and Alternatives of Helpshift
The top three of Helpshift’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Helpshift vs Wix
Helpshift vs Zendesk
Helpshift vs Freshworks
Helpshift vs Agile CRM
Helpshift vs Salesforce Service Cloud
Helpshift vs Mitel
Helpshift vs LiveAgent
Helpshift vs Bitrix24
Customers of Helpshift
Around the world in 2024, over 1093 companies have started using Helpshift as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| City Of San Antonio | 10,000+ | San Antonio | Texas | United States |     |
| Telecom Argentina SA | 10,000+ | Buenos Aires | Buenos Aires F.D. | Argentina | |
| Banfield Pet Hospital | 10,000+ | Vancouver | Washington | United States | |
| Cisco Systems, Inc. | 10,000+ | San Jose | California | United States | |
| Gap, Inc. | 10,000+ | San Francisco | California | United States | |
| Apple, Inc. | 10,000+ | Cupertino | California | United States | |
| EPAM Systems, Inc. | 10,000+ | Newtown | Pennsylvania | United States | |
| Gameloft | 5,000 - 9,999 | Paris | Ile-de-France | France | |
| Western Union Company | 5,000 - 9,999 | Denver | Colorado | United States | |
| Raymond | 5,000 - 9,999 | Mumbai | Maharashtra | India | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Helpshift Customers by Products and Services
The top three products and services offering customers that use Helpshift for Contact Center are Mobile Games (57), Game Development (32), Games (20).
Customers
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Helpshift Customers by Employee Size
The majority of Helpshift's customers for the contact-center category fall in the company size of 0 - 9 employees (315 companies), 20 - 49 employees (235 companies), 10 - 19 employees (118 companies).
Employee Size
Helpshift Customers by Geography
The top three geographies of Helpshift for contact-center are the United States with 384(49.61%), India with 75(9.69%), United Kingdom with 55(7.11%) customers respectively.
Customers
Employees of Helpshift
Also see other Products/Services by Helpshift in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Helpshift competitors?
Helpshift’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Wix Helpshift vs Zendesk Helpshift vs Freshworks.
What is Helpshift customer distribution based on company size?
What is Helpshift market share in the contact-center?
What are the top countries that use Helpshift?
What are the top industries that use Helpshift?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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