Question 1

What are the different markets in which
        LogMeIn Rescue and
        Helpshift compete against each other?

Accepted Answer

LogMeIn Rescue and
        Helpshift compete against each other in
        the Contact Center, Helpdesk Tools, Instant Messaging And Chat, System Administration.

Question 2

How does the market share of
        LogMeIn Rescue
        and Helpshift compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LogMeIn Rescue has a
        0.21%
        market share in comparison to
        Helpshift’s
        0.09%.
        Since it has a better market share coverage,
        LogMeIn Rescue holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Helpshift holds the
        23rd spot.

Question 3

How many customers are acquired by
        LogMeIn Rescue and
        Helpshift in the
        Contact Center segment?

Accepted Answer

LogMeIn Rescue has
        2,658 customers and
        Helpshift has
        1,107 customers in the
        Contact Center
        segment. LogMeIn Rescue has
        1551 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        LogMeIn Rescue and
        Helpshift has more customers?

Accepted Answer

LogMeIn Rescue has more customers in United States, Germany and United Kingdom.
Helpshift has more customers in United States, India and Netherlands.

LogMeIn Rescue Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of LogMeIn Rescue and Helpshift

Comparing the market share of LogMeIn Rescue and Helpshift

Compare LogMeIn Rescue vs Helpshift customers by geography

Customer Movements for this month

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