Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 937753 | 73.95% | Bitrix24 vs Wix |
Zendesk | 166487 | 13.13% | Bitrix24 vs Zendesk |
Freshworks | 33684 | 2.66% | Bitrix24 vs Freshworks |
Agile CRM | 31749 | 2.50% | Bitrix24 vs Agile CRM |
Salesforce Service Cloud | 14100 | 1.11% | Bitrix24 vs Salesforce Service Cloud |
Mitel | 8683 | 0.68% | Bitrix24 vs Mitel |
LiveAgent | 7609 | 0.60% | Bitrix24 vs LiveAgent |
Genesys | 5563 | 0.44% | Bitrix24 vs Genesys |
Zoho Desk | 5243 | 0.41% | Bitrix24 vs Zoho Desk |
Wipro | 4390 | 0.35% | Bitrix24 vs Wipro |
Avaya Contact Center | 3961 | 0.31% | Bitrix24 vs Avaya Contact Center |
NICE inContact | 3446 | 0.27% | Bitrix24 vs NICE inContact |
PICS | 3195 | 0.25% | Bitrix24 vs PICS |
Five9 | 3078 | 0.24% | Bitrix24 vs Five9 |
Genesys PureCloud | 3021 | 0.24% | Bitrix24 vs Genesys PureCloud |
LogMeIn Rescue | 2675 | 0.21% | Bitrix24 vs LogMeIn Rescue |
Aircall | 2447 | 0.19% | Bitrix24 vs Aircall |
Comm100 Live Chat | 2266 | 0.18% | Bitrix24 vs Comm100 Live Chat |
Verint | 2219 | 0.17% | Bitrix24 vs Verint |
Genesys Contact Center | 1414 | 0.11% | Bitrix24 vs Genesys Contact Center |
Popular Comparisons
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.
Bitrix24 vs Wix
Bitrix24 vs Zendesk
Bitrix24 vs Freshworks
Bitrix24 vs Agile CRM
Bitrix24 vs Salesforce Service Cloud
Bitrix24 vs Mitel
Bitrix24 vs LiveAgent
Bitrix24 vs Genesys
Around the world in 2024, over 7020 companies have started using Bitrix24 as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Uralchem | 10,000+ | Elkhart | Indiana | United States | |
Fozzy Group | 10,000+ | Kyiv | Kyiv City | Ukraine | |
Severstal PAO | 10,000+ | Dearborn | Michigan | United States | |
Polyus OAO | 10,000+ | London | England | United Kingdom | |
KazMunayGas | 10,000+ | Astana | Astana Qalasy | Kazakhstan | |
Luxoft | 10,000+ | New York City | New York | United States | |
Huawei Investment & Holding | 10,000+ | Shenzhen | Guangdong | People's Republic of China | |
En & Group | 10,000+ | London | England | United Kingdom | |
Tianshi Health Products Inc | 10,000+ | Islamabad | Islamabad | Pakistan | |
PhosAgro | 10,000+ | Zug | Zug | Switzerland |
The top three products and services offering customers that use Bitrix24 for Contact Center are Digital Marketing (72), Marketing (68), Seo (66).
Customers
The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (2573 companies), 20 - 49 employees (1566 companies), 10 - 19 employees (1245 companies).
Employee Size
The top three geographies of Bitrix24 for contact-center are the United States with 1185(26.75%), Brazil with 1102(24.88%), Ukraine with 603(13.61%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Bitrix24 competitors?
Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Freshworks.
What is Bitrix24 customer distribution based on company size?
What is Bitrix24 market share in the contact-center?
What are the top countries that use Bitrix24?
What are the top industries that use Bitrix24?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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