Question 1

What are the different markets in which
        Mitel and
        Helpshift compete against each other?

Accepted Answer

Mitel and
        Helpshift compete against each other in
        the Contact Center, Business Phone Systems, Communication, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Mitel
        and Helpshift compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Mitel has a
        0.68%
        market share in comparison to
        Helpshift’s
        0.09%.
        Since it has a better market share coverage,
        Mitel holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Helpshift holds the
        23rd spot.

Question 3

How many customers are acquired by
        Mitel and
        Helpshift in the
        Contact Center segment?

Accepted Answer

Mitel has
        8,640 customers and
        Helpshift has
        1,107 customers in the
        Contact Center
        segment. Mitel has
        7533 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        Mitel and
        Helpshift has more customers?

Accepted Answer

Mitel has more customers in United States, United Kingdom and Canada.
Helpshift has more customers in United States, India and Netherlands.

Mitel Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of Mitel and Helpshift

Comparing the market share of Mitel and Helpshift

Compare Mitel vs Helpshift customers by geography

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