Categories where Genesys PureCloud and Helpshift compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Helpshift, we can see that Genesys PureCloud has 3091 customer(s), while Helpshift has 1107 customer(s). In the Contact Center category, with 3091 customer(s) Genesys PureCloud stands at 15th place by ranking, while Helpshift with 1107 customer(s), is at the 23rd place.
Genesys PureCloud
15th
3091 Customer
Helpshift
23rd
1107 Customer
Genesys PureCloud has a 0.24% market share in the Contact Center category, while Helpshift has a 0.09% market share in the same space.
Comparing Genesys PureCloud and Helpshift customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Helpshift has more customers in United States.
Genesys PureCloud
Helpshift
Gain actionable insights about the buying patterns of Genesys PureCloud vs Helpshift’s target audience.
Genesys PureCloud
New
60 Customer
Lost
101 Customer
Helpshift
New
1 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Helpshift compete against each other?
Genesys PureCloud and Helpshift compete against each other in the Contact Center, Instant Messaging And Chat, Auto Dialer, Communication, Customer Engagement.
How does the market share of Genesys PureCloud and Helpshift compare in the Contact Center market?
How many customers are acquired by Genesys PureCloud and Helpshift in the Contact Center segment?
What are the countries in which Genesys PureCloud and Helpshift has more customers?
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