LiveAgent
LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.
Market Share of LiveAgent
Current Customer(s)
7064
Market Share (Est.)
0.34%
Ranking
#9
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1665873 | 81.34% | LiveAgent vs Wix |
| Zendesk | 177977 | 8.69% | LiveAgent vs Zendesk |
| Agile CRM | 41670 | 2.03% | LiveAgent vs Agile CRM |
| Freshworks | 37148 | 1.81% | LiveAgent vs Freshworks |
| Salesforce Service Cloud | 12924 | 0.63% | LiveAgent vs Salesforce Service Cloud |
| Mitel | 11852 | 0.58% | LiveAgent vs Mitel |
| Bitrix24 | 9634 | 0.47% | LiveAgent vs Bitrix24 |
| Genesys | 7939 | 0.39% | LiveAgent vs Genesys |
| Wipro | 6251 | 0.31% | LiveAgent vs Wipro |
| Zoho Desk | 6208 | 0.30% | LiveAgent vs Zoho Desk |
| Avaya Contact Center | 6004 | 0.29% | LiveAgent vs Avaya Contact Center |
| PICS | 4357 | 0.21% | LiveAgent vs PICS |
| Aircall | 3744 | 0.18% | LiveAgent vs Aircall |
| Verint | 3742 | 0.18% | LiveAgent vs Verint |
| Genesys PureCloud | 3658 | 0.18% | LiveAgent vs Genesys PureCloud |
| Five9 | 3548 | 0.17% | LiveAgent vs Five9 |
| NICE inContact | 3056 | 0.15% | LiveAgent vs NICE inContact |
| LogMeIn Rescue | 2586 | 0.13% | LiveAgent vs LogMeIn Rescue |
| Comm100 Live Chat | 2088 | 0.10% | LiveAgent vs Comm100 Live Chat |
| Genesys Contact Center | 2036 | 0.10% | LiveAgent vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 81.34%, Zendesk with 8.69%, Agile CRM with 2.03% market share.
LiveAgent vs Wix
LiveAgent vs Zendesk
LiveAgent vs Agile CRM
LiveAgent vs Freshworks
LiveAgent vs Salesforce Service Cloud
LiveAgent vs Mitel
LiveAgent vs Bitrix24
LiveAgent vs Genesys
Customers of LiveAgent
Around the world in 2025, over 7038 companies have started using LiveAgent as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Michelin | 10,000+ | Clermont-Ferrand | Auvergne-Rhone-Alpes | France |     |
| Oki Electric Industry Co., Ltd. | 10,000+ | Tokyo | Tokyo | Japan | |
| JTI | 10,000+ | Geneve | Geneva | Switzerland | |
| Oracle Corporation | 10,000+ | Austin | Texas | United States | |
| West | 10,000+ | Omaha | Nebraska | United States | |
| ANZ Group Holdings Limited | 10,000+ | Melbourne | Victoria | Australia | |
| Nvent | 10,000+ | Tucson | Arizona | United States | |
| Infosys | 10,000+ | Bengaluru | Karnataka | India | |
| DIRECTV | 10,000+ | El Segundo | California | United States | |
| Camping World | 10,000+ | Lincolnshire | Illinois | United States | |
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LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (56), Education (54), Digital Marketing (54).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (2145 companies), 20 - 49 employees (1574 companies), 100 - 249 employees (1015 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for contact-center are the United States with 3475(65.31%), United Kingdom with 484(9.10%), Canada with 240(4.51%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Agile CRM.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the contact-center?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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