Question 1

What are the different markets in which
        Comm100 Live Chat and
        Helpshift compete against each other?

Accepted Answer

Comm100 Live Chat and
        Helpshift compete against each other in
        the Contact Center, Instant Messaging And Chat, Helpdesk Tools, Live Chat, Sales Management.

Question 2

How does the market share of
        Comm100 Live Chat
        and Helpshift compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.18%
        market share in comparison to
        Helpshift’s
        0.09%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Helpshift holds the
        23rd spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Helpshift in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,249 customers and
        Helpshift has
        1,107 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        1142 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Helpshift has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, United Kingdom and India.
Helpshift has more customers in United States, India and Netherlands.

Comm100 Live Chat Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Helpshift

Comparing the market share of Comm100 Live Chat and Helpshift

Compare Comm100 Live Chat vs Helpshift customers by geography

Customer Movements for this month

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