Oracle Service Cloud
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more
Market Share of Oracle Service Cloud
Current Customer(s)
788
Market Share (Est.)
0.06%
Ranking
#29
Top Competitors and Alternatives of Oracle Service Cloud
The top three of Oracle Service Cloud’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.
Popular Comparisons
Top Competitors and Alternatives of Oracle Service Cloud
The top three of Oracle Service Cloud’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.
Oracle Service Cloud vs Wix
Oracle Service Cloud vs Zendesk
Oracle Service Cloud vs Freshworks
Oracle Service Cloud vs Agile CRM
Oracle Service Cloud vs Salesforce Service Cloud
Oracle Service Cloud vs Mitel
Oracle Service Cloud vs LiveAgent
Oracle Service Cloud vs Bitrix24
Customers of Oracle Service Cloud
Around the world in 2024, over 788 companies have started using Oracle Service Cloud as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NN Group NV | 10,000+ | The Hague | South Holland | Netherlands |    |
| Hewlett-Packard Enterprise Company | 10,000+ | San Jose | California | United States |  |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| American Express Global Business Travel | 10,000+ | Jersey City | New Jersey | United States | |
| SEB SA | 10,000+ | Ecully | Auvergne-Rhone-Alpes | France | |
| Telus Corporation | 10,000+ | Vancouver | British Columbia | Canada | |
| Concentrix Corporation | 10,000+ | Fremont | California | United States | |
| Bed Bath & Beyond, Inc. | 10,000+ | Union | New Jersey | United States | |
| FedEx Corporation | 10,000+ | Memphis | Tennessee | United States | |
| DIRECTV | 10,000+ | El Segundo | California | United States | |
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Oracle Service Cloud Customers by Products and Services
The top three products and services offering customers that use Oracle Service Cloud for Contact Center are Cloud Services (49), Digital Transformation (42), Consulting (35).
Customers
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Oracle Service Cloud Customers by Employee Size
The majority of Oracle Service Cloud's customers for the contact-center category fall in the company size of 10,000+ employees (203 companies), 1,000 - 4,999 employees (195 companies), 5,000 - 9,999 employees (77 companies).
Employee Size
Oracle Service Cloud Customers by Geography
The top three geographies of Oracle Service Cloud for contact-center are the United States with 418(63.43%), United Kingdom with 65(9.86%), India with 45(6.83%) customers respectively.
Customers
Employees of Oracle Service Cloud
Also see other Products/Services by Oracle Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud competitors?
Oracle Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Wix Oracle Service Cloud vs Zendesk Oracle Service Cloud vs Freshworks.
What is Oracle Service Cloud customer distribution based on company size?
What is Oracle Service Cloud market share in the contact-center?
What are the top countries that use Oracle Service Cloud?
What are the top industries that use Oracle Service Cloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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