Question 1

What are the different markets in which
        Aircall and
        Oracle Service Cloud compete against each other?

Accepted Answer

Aircall and
        Oracle Service Cloud compete against each other in
        the Contact Center, Communication, Customer Experience, Sales Force Automation, VoIP And SIP.

Question 2

How does the market share of
        Aircall
        and Oracle Service Cloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Aircall has a
        0.19%
        market share in comparison to
        Oracle Service Cloud’s
        0.06%.
        Since it has a better market share coverage,
        Aircall holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Oracle Service Cloud holds the
        29th spot.

Question 3

How many customers are acquired by
        Aircall and
        Oracle Service Cloud in the
        Contact Center segment?

Accepted Answer

Aircall has
        2,457 customers and
        Oracle Service Cloud has
        793 customers in the
        Contact Center
        segment. Aircall has
        1664 more customers than
        Oracle Service Cloud in this category.

Question 4

What are the countries in which
        Aircall and
        Oracle Service Cloud has more customers?

Accepted Answer

Aircall has more customers in United States, France and Germany.
Oracle Service Cloud has more customers in United States, United Kingdom and India.

Aircall Vs Oracle Service Cloud : In-Depth Comparison

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Comparing the customer bases of Aircall and Oracle Service Cloud

Comparing the market share of Aircall and Oracle Service Cloud

Compare Aircall vs Oracle Service Cloud customers by geography

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