Categories where Genesys and Oracle Service Cloud compete
Genesys
Comparing the customer bases of Genesys and Oracle Service Cloud, we can see that Genesys has 5639 customer(s), while Oracle Service Cloud has 793 customer(s). In the Contact Center category, with 5639 customer(s) Genesys stands at 9th place by ranking, while Oracle Service Cloud with 793 customer(s), is at the 29th place.
Genesys
9th
5639 Customer
Oracle Service Cloud
29th
793 Customer
Genesys has a 0.45% market share in the Contact Center category, while Oracle Service Cloud has a 0.06% market share in the same space.
Comparing Genesys and Oracle Service Cloud customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Oracle Service Cloud has more customers in United States.
Genesys
Oracle Service Cloud
Gain actionable insights about the buying patterns of Genesys vs Oracle Service Cloud’s target audience.
Genesys
New
31 Customer
Lost
28 Customer
Oracle Service Cloud
New
2 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Oracle Service Cloud compete against each other?
Genesys and Oracle Service Cloud compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Sales Force Automation.
How does the market share of Genesys and Oracle Service Cloud compare in the Contact Center market?
How many customers are acquired by Genesys and Oracle Service Cloud in the Contact Center segment?
What are the countries in which Genesys and Oracle Service Cloud has more customers?
6Sense Chrome Extension
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
Install Now