Categories where Genesys PureCloud and Oracle Service Cloud compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Oracle Service Cloud, we can see that Genesys PureCloud has 3091 customer(s), while Oracle Service Cloud has 793 customer(s). In the Contact Center category, with 3091 customer(s) Genesys PureCloud stands at 15th place by ranking, while Oracle Service Cloud with 793 customer(s), is at the 29th place.
Genesys PureCloud
15th
3091 Customer
Oracle Service Cloud
29th
793 Customer
Genesys PureCloud has a 0.24% market share in the Contact Center category, while Oracle Service Cloud has a 0.06% market share in the same space.
Comparing Genesys PureCloud and Oracle Service Cloud customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Oracle Service Cloud has more customers in United States.
Genesys PureCloud
Oracle Service Cloud
Gain actionable insights about the buying patterns of Genesys PureCloud vs Oracle Service Cloud’s target audience.
Genesys PureCloud
New
60 Customer
Lost
101 Customer
Oracle Service Cloud
New
2 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Oracle Service Cloud compete against each other?
Genesys PureCloud and Oracle Service Cloud compete against each other in the Communication, Contact Center, Customer Experience, Auto Dialer, Customer Engagement.
How does the market share of Genesys PureCloud and Oracle Service Cloud compare in the Contact Center market?
How many customers are acquired by Genesys PureCloud and Oracle Service Cloud in the Contact Center segment?
What are the countries in which Genesys PureCloud and Oracle Service Cloud has more customers?
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