Question 1

What are the different markets in which
        Wix and
        Oracle Service Cloud compete against each other?

Accepted Answer

Wix and
        Oracle Service Cloud compete against each other in
        the Contact Center, Collaborative Calendars, Communication, Customer Experience, Knowledge Management.

Question 2

How does the market share of
        Wix
        and Oracle Service Cloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wix has a
        73.89%
        market share in comparison to
        Oracle Service Cloud’s
        0.06%.
        Since it has a better market share coverage,
        Wix holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Oracle Service Cloud holds the
        29th spot.

Question 3

How many customers are acquired by
        Wix and
        Oracle Service Cloud in the
        Contact Center segment?

Accepted Answer

Wix has
        934,397 customers and
        Oracle Service Cloud has
        793 customers in the
        Contact Center
        segment. Wix has
        933604 more customers than
        Oracle Service Cloud in this category.

Question 4

What are the countries in which
        Wix and
        Oracle Service Cloud has more customers?

Accepted Answer

Wix has more customers in United States, United Kingdom and Canada.
Oracle Service Cloud has more customers in United States, United Kingdom and India.

Wix Vs Oracle Service Cloud : In-Depth Comparison

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Comparing the customer bases of Wix and Oracle Service Cloud

Comparing the market share of Wix and Oracle Service Cloud

Compare Wix vs Oracle Service Cloud customers by geography

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