Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

241

Technologies Tracked

808568

Companies Tracked

Categories related to Live Chat

CRM Platforms
Sales Enablement
Sales Management
Lead Capture
Live Chat

Top 5 Live Chat technologies in 2025

Over 808568 companies are using Live Chat tools. tawk.to with 20.11% market share (162606 customers), Intercom with 18.87% market share (152611 customers), Zendesk Chat (Formerly Zopim) with 12.59% market share (101790 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    20.11%

    162606

  • Intercom

    18.87%

    152611

  • Zendesk Chat (Formerly Zopim)

    12.59%

    101790

  • PHP Live Chat

    6.11%

    49379

  • Crisp

    4.59%

    37139

  • Others

    37.73%

    305043

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (389880 companies), 20 - 49 employees (197117 companies), 100 - 249 employees (82574 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 297463 (50.14%), United Kingdom with 69650 (11.74%), India with 48634 (8.20%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5493), Digital Marketing (4526), Seo (3822).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to16260620.11
    2Intercom15261118.87
    3Zendesk Chat (Formerly Zopim)10179012.59
    4PHP Live Chat493796.11
    5Crisp371394.59
    6Zoho SalesIQ334984.14
    7LiveChat324144.01
    8Smartsupp196142.43
    9Smartsupp Live Chat193432.39
    10GetSiteControl150831.87
    11Tidio Chat148351.83
    12WhatsHelp123321.53
    13Olark114161.41
    14Drift114111.41
    15Freshchat104561.29
    16Pure Chat103151.28
    17Salesforce Live Agent72660.90
    18Chatra66350.82
    19Visitor Chat63660.79
    20GoToMeeting57740.71
    21My LiveChat54570.67
    22Formilla53370.66
    23Agent.ai50140.62
    24LivePerson43060.53
    25Provide Support29680.37
    26LiveZilla27660.34
    27Cliengo25730.32
    28SnapEngage22950.28
    29Car Now22470.28
    30Giosg22250.28
    31Comm100 Live Chat20880.26
    32Engage20670.26
    33Chaport Live Chat19500.24
    34Chaport19440.24
    35ActivEngage19010.24
    36GoSquared17550.22
    37Oracle Service Cloud (formerly RightNow)17490.22
    38ReachLocal TotalLiveChat16220.20
    39Channel.io14920.18
    40SpeakPipe14260.18
    41LiveHelpNow Live Chat System14080.17
    42MobileMonkey13970.17
    43LiveEngage13170.16
    44ManageEngine ServiceDesk Plus11960.15
    45HelpCrunch11380.14
    46ClickDesk10800.13
    47BoldChat10000.12
    48Gist9940.12
    49Nextcloud9870.12
    50Moxie9810.12
    51LiveHelpNow9680.12
    52LibraryH3lp9560.12
    53Bowtie9210.11
    54Muut9200.11
    55oct8ne8790.11
    56Chatlio7740.10
    57HappyFox Chat6530.08
    58Livebeep6360.08
    59Client Chat Live6010.07
    608x8 Virtual Contact Center5990.07
    61VirtualSpirits5760.07
    62Katana5750.07
    63Live2Support5590.07
    64NGChat5380.07
    65RumbleTalk5360.07
    66VICIdial5330.07
    67iAdvize4760.06
    68Livechatoo4640.06
    69Velaro4380.05
    70Cbox4290.05
    71LiveSupporti4090.05
    72Engage to Sell Live Chat4070.05
    73Live8003940.05
    74Rhino Support Live Chat3820.05
    75Instabot3740.05
    76ChatStack3650.05
    77LeadChat3590.04
    78Carchat243190.04
    79WhosOn2980.04
    80Subiz2780.03
    81uhChat2770.03
    82SiteHeart2660.03
    83Engati2530.03
    84Chatroll2430.03
    85WebsiteAlive2300.03
    86Slaask2280.03
    87Crowdio2240.03
    88REVE Chat2150.03
    89Upscope2150.03
    90Click4Assistance2110.03
    91Chatango2110.03
    92ProProfs Chat1910.02
    93Avaya Interaction Center Agent1890.02
    94Pubble1700.02
    95Ngage Live Chat1450.02
    96CometChat1300.02
    97Pypestream1280.02
    98Sonar980.01
    99HelloBox950.01
    100JivoChat920.01
    101STAY910.01
    102Qualified890.01
    103Vivocha850.01
    104Click and Chat780.01
    105Rocketbots.io780.01
    106ChatBeacon Live Chat780.01
    107Hublocal750.01
    108Do You Dream Up730.01
    109HubTalk720.01
    110CoMagic720.01
    111LiveHelp710.01
    112Vergic700.01
    113Do You Dream Up Live Chat660.01
    114KeyReply660.01
    115Chat Comercial650.01
    116ChatID650.01
    117Venyoo590.01
    1181Click590.01
    119Flyzoo530.01
    120[24]7 Live Chat500.01
    121unblu500.01
    122Livecom490.01
    123NTR Chat480.01
    124TocToc480.01
    125Qualva450.01
    126Klets440.01
    127WebsiteChat.net430.01
    128Leadback430.01
    129360Video410.01
    130ZaZaChat400.00
    131Skysa380.00
    132WP Live Chat Support370.00
    133Gubagoo340.00
    134ICE Chat340.00
    135Onicon310.00
    136Gamooga310.00
    137Apizee290.00
    138ChatNox290.00
    139Unbeatable290.00
    140Brand Embassy Live Chat260.00
    141Oracle Live Help260.00
    142CYWYC250.00
    143Kommunicate250.00
    144Tagove240.00
    145Livesupport230.00
    146LiveTex230.00
    147Team Sales Agent230.00
    148Nudgespot210.00
    149Help.com210.00
    150Acquire200.00
    151Transera200.00
    152Chatwee190.00
    153HelpOnClick190.00
    154Talkus190.00
    155Output Desk190.00
    156HelpOnClick Live Chat Software190.00
    157TouchCommerce180.00
    158LiveChat 24/7180.00
    159InTheChat180.00
    160Omnize170.00
    161LiveChat.me170.00
    162Speaklyn170.00
    163SiteHood160.00
    164P3chat150.00
    165Live Chat 3150.00
    166ChatKwik150.00
    167Vocoll150.00
    168phpFreeChat150.00
    169CoBrowser.net140.00
    170Userpulse140.00
    171Proonto130.00
    172CloudIM130.00
    173OggChat130.00
    174Needle Advocate130.00
    175Puzzel Web Chat120.00
    176ArrowChat120.00
    177Hipmob120.00
    178Altocloud120.00
    179Vee24110.00
    180TokyWoky110.00
    181AliveChat110.00
    182Smack API110.00
    183ApexChat100.00
    184Robin100.00
    185jiLiveChat90.00
    186SecondEgo90.00
    187NABD System90.00
    188Live Helper Chat80.00
    189ZupportDesk80.00
    190Mibew80.00
    191iService80.00
    192ChatPirate70.00
    193Client ConneXion70.00
    194LiveNinja70.00
    195Online Chat Centers60.00
    196Sitehelp60.00
    197Sugester60.00
    198SightMax Chat60.00
    199BigRadar60.00
    200eStreamDesk60.00
    201VideoEngager60.00
    202cSupport60.00
    203Zestim60.00
    204PHPOpenChat60.00
    205iClew60.00
    206Krible50.00
    207HowTank50.00
    208Powerfront Inside50.00
    209ResponseQue50.00
    210Mioot50.00
    211123 Live Help50.00
    212Bold360 agent40.00
    213ActiveHelper40.00
    214InteliWise40.00
    215Zipp Chat40.00
    216Ninchat40.00
    217ProvideChat40.00
    218Nice.Chat40.00
    219ShowTalk30.00
    220Bontact30.00
    221PurpleView30.00
    222Watcheezy30.00
    223GoTalk30.00
    224Eptica30.00
    225MongooseIM30.00
    226Cackle30.00
    227Cute Live Support30.00
    228Yappy30.00
    229TiviClick20.00
    230ReadyChat20.00
    231Stryng20.00
    232Lime Talk20.00
    233Netop Live Guide20.00
    234GetInChat20.00
    235Carrrot20.00
    236Bornevia20.00
    237Lasso Live Chat20.00
    238eAssistance Pro20.00
    239EngageMaster20.00
    240WG Live Chat Software20.00
    241Social Intents20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Intercom
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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