Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

243

Technologies Tracked

810841

Companies Tracked

Categories related to Live Chat

CRM Platforms
Sales Enablement
Sales Management
Lead Capture
Live Chat

Top 5 Live Chat technologies in 2026

Over 810841 companies are using Live Chat tools. Intercom with 20.10% market share (162948 customers), tawk.to with 19.86% market share (161041 customers), Zendesk Chat (Formerly Zopim) with 13.19% market share (106934 customers).

Technology

Market Share (Est.)

Customers

  • Intercom

    20.10%

    162948

  • tawk.to

    19.86%

    161041

  • Zendesk Chat (Formerly Zopim)

    13.19%

    106934

  • PHP Live Chat

    5.91%

    47960

  • Zoho SalesIQ

    4.08%

    33121

  • Others

    36.86%

    298837

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (391645 companies), 20 - 49 employees (190855 companies), 100 - 249 employees (79479 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 300603 (50.56%), United Kingdom with 70107 (11.79%), India with 47536 (7.99%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5093), Digital Marketing (4230), Seo (3536).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Intercom16294820.10
    2tawk.to16104119.86
    3Zendesk Chat (Formerly Zopim)10693413.19
    4PHP Live Chat479605.91
    5Zoho SalesIQ331214.08
    6Crisp322183.97
    7LiveChat315533.89
    8Smartsupp196792.43
    9Smartsupp Live Chat194162.39
    10GetSiteControl151771.87
    11Tidio Chat144501.78
    12WhatsHelp118801.47
    13Olark114491.41
    14Drift113571.40
    15Freshchat102581.27
    16Pure Chat98731.22
    17Salesforce Live Agent68200.84
    18Visitor Chat65320.81
    19Chatra60930.75
    20Agent.ai58750.72
    21My LiveChat52780.65
    22Formilla52110.64
    23GoToMeeting47170.58
    24LivePerson41250.51
    25Engage35170.43
    26Provide Support30850.38
    27LiveZilla25480.31
    28Cliengo24450.30
    29Car Now22810.28
    30SnapEngage21890.27
    31Giosg21380.26
    32Comm100 Live Chat19360.24
    33Chaport Live Chat18830.23
    34Chaport18710.23
    35Channel.io17450.22
    36GoSquared17300.21
    37Oracle Service Cloud (formerly RightNow)15760.19
    38ReachLocal TotalLiveChat15670.19
    39LiveEngage14430.18
    40SpeakPipe14050.17
    41LiveHelpNow Live Chat System13830.17
    42MobileMonkey12510.15
    43HelpCrunch12360.15
    44ActivEngage12070.15
    45ManageEngine ServiceDesk Plus10700.13
    46ClickDesk9770.12
    47Gist9580.12
    48Bowtie9450.12
    49LiveHelpNow9110.11
    50oct8ne9100.11
    51Muut9050.11
    52LibraryH3lp8950.11
    53BoldChat8850.11
    54Nextcloud8690.11
    55Chatlio7730.10
    56Moxie7240.09
    57HappyFox Chat6330.08
    58Livebeep6060.07
    59Client Chat Live5920.07
    60VirtualSpirits5720.07
    61Live2Support5690.07
    62RumbleTalk5250.06
    638x8 Virtual Contact Center5060.06
    64NGChat4970.06
    65iAdvize4950.06
    66Katana4710.06
    67Livechatoo4630.06
    68VICIdial4320.05
    69Cbox4230.05
    70Velaro4180.05
    71LiveSupporti3900.05
    72Live8003810.05
    73Rhino Support Live Chat3750.05
    74ChatStack3660.05
    75Engati3590.04
    76Instabot3400.04
    77Subiz3320.04
    78Carchat243120.04
    79Engage to Sell Live Chat3070.04
    80LeadChat3020.04
    81uhChat3000.04
    82WhosOn2960.04
    83SiteHeart2680.03
    84Chatroll2490.03
    85REVE Chat2200.03
    86Click4Assistance2150.03
    87WebsiteAlive2150.03
    88Slaask2120.03
    89Crowdio2070.03
    90Chatango1980.02
    91Upscope1850.02
    92Ngage Live Chat1810.02
    93Pubble1700.02
    94ProProfs Chat1620.02
    95Avaya Interaction Center Agent1440.02
    96Pypestream1340.02
    97CometChat1220.02
    98CoMagic1000.01
    99Vivocha950.01
    100STAY930.01
    101Sonar900.01
    102HelloBox900.01
    103JivoChat870.01
    104Hublocal780.01
    105Click and Chat770.01
    106LiveHelp760.01
    107Do You Dream Up760.01
    108Rocketbots.io730.01
    109ChatBeacon Live Chat720.01
    110Qualified700.01
    111HubTalk680.01
    112Chat Comercial680.01
    113Do You Dream Up Live Chat650.01
    114KeyReply640.01
    115Venyoo570.01
    116Vergic550.01
    117Apizee550.01
    118unblu550.01
    119360Video550.01
    120Flyzoo530.01
    1211Click510.01
    122InteliWise500.01
    123NTR Chat480.01
    124[24]7 Live Chat470.01
    125WebsiteChat.net460.01
    126Leadback460.01
    127TocToc460.01
    128Qualva450.01
    129Skysa430.01
    130Livecom390.00
    131ZaZaChat360.00
    132Klets360.00
    133WP Live Chat Support350.00
    134Gubagoo330.00
    135Unbeatable330.00
    136Powerfront Inside310.00
    137ICE Chat310.00
    138Onicon280.00
    139ChatNox280.00
    140Chatwee270.00
    141Tagove270.00
    142CYWYC260.00
    143LiveTex260.00
    144Brand Embassy Live Chat250.00
    145Gamooga240.00
    146Nudgespot230.00
    147Kommunicate230.00
    148Oracle Live Help220.00
    149Transera210.00
    150Speaklyn210.00
    151Acquire200.00
    152Livesupport190.00
    153Talkus190.00
    154LiveChat 24/7190.00
    155Team Sales Agent190.00
    156Vee24170.00
    157ApexChat170.00
    158InTheChat170.00
    159phpFreeChat170.00
    160LiveChat.me170.00
    161HelpOnClick160.00
    162Omnize160.00
    163Sugester160.00
    164Output Desk160.00
    165Live Chat 3150.00
    166SiteHood150.00
    167P3chat140.00
    168TouchCommerce140.00
    169Help.com140.00
    170Smack API140.00
    171ChatKwik140.00
    172ArrowChat140.00
    173Hipmob130.00
    174Altocloud130.00
    175Proonto120.00
    176TokyWoky120.00
    177Userpulse120.00
    178Vocoll120.00
    179Needle Advocate120.00
    180Online Chat Centers110.00
    181CoBrowser.net110.00
    182Robin110.00
    183jiLiveChat110.00
    184OggChat110.00
    185Sitehelp100.00
    186Puzzel Web Chat100.00
    187ZupportDesk100.00
    188Mioot100.00
    189HelpOnClick Live Chat Software90.00
    190PurpleView80.00
    191BigRadar80.00
    192iService80.00
    193Social Intents80.00
    194ChatPirate70.00
    195Krible70.00
    196Live Helper Chat70.00
    197HowTank70.00
    198AliveChat70.00
    199SightMax Chat70.00
    200NABD System70.00
    201LiveNinja70.00
    202Lime Talk60.00
    203SecondEgo60.00
    204eStreamDesk60.00
    205Mibew60.00
    206Zestim60.00
    207iClew60.00
    208Stryng50.00
    209CloudIM50.00
    210VideoEngager50.00
    211cSupport50.00
    212PHPOpenChat50.00
    213123 Live Help50.00
    214ShowTalk40.00
    215ActiveHelper40.00
    216Client ConneXion40.00
    217ResponseQue40.00
    218ProvideChat40.00
    219Bold360 agent30.00
    220Bontact30.00
    221RedHelper30.00
    222GoTalk30.00
    223GetInChat30.00
    224Carrrot30.00
    225Zipp Chat30.00
    226Eptica30.00
    227MongooseIM30.00
    228Ninchat30.00
    229Cute Live Support30.00
    230Nice.Chat30.00
    231ReadyChat20.00
    232Watcheezy20.00
    233Bornevia20.00
    234eGain Chat20.00
    235ArcChat.com20.00
    236Lasso Live Chat20.00
    237Cackle20.00
    238eAssistance Pro20.00
    239ValueChat20.00
    240DeskMoz20.00
    241EngageMaster20.00
    242WG Live Chat Software20.00
    243ContactGate20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are Intercom, tawk.to, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    Intercom vs tawk.to
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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