Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

242

Technologies Tracked

816766

Companies Tracked

Categories related to Live Chat

CRM Platforms
Sales Enablement
Sales Management
Lead Capture
Customer Experience

Top 5 Live Chat technologies in 2026

Over 816766 companies are using Live Chat tools. tawk.to with 19.83% market share (161963 customers), Intercom with 19.81% market share (161770 customers), Zendesk Chat (Formerly Zopim) with 13.06% market share (106674 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    19.83%

    161963

  • Intercom

    19.81%

    161770

  • Zendesk Chat (Formerly Zopim)

    13.06%

    106674

  • PHP Live Chat

    5.88%

    48001

  • Crisp

    4.69%

    38308

  • Others

    36.74%

    300050

  • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (393085 companies), 20 - 49 employees (191301 companies), 100 - 249 employees (79482 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 303078 (50.77%), United Kingdom with 70074 (11.74%), India with 47515 (7.96%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5125), Digital Marketing (4247), Seo (3539).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to16196319.83
    2Intercom16177019.81
    3Zendesk Chat (Formerly Zopim)10667413.06
    4PHP Live Chat480015.88
    5Crisp383084.69
    6Zoho SalesIQ330964.05
    7LiveChat313383.84
    8Smartsupp198172.43
    9Smartsupp Live Chat194972.39
    10GetSiteControl153861.88
    11Tidio Chat146321.79
    12WhatsHelp121751.49
    13Olark113101.38
    14Drift108171.32
    15Freshchat101291.24
    16Pure Chat100221.23
    17Salesforce Live Agent70090.86
    18Visitor Chat65380.80
    19Chatra61760.76
    20Agent.ai54830.67
    21My LiveChat53340.65
    22Formilla52590.64
    23GoToMeeting47320.58
    24LivePerson41390.51
    25Engage39230.48
    26Provide Support30890.38
    27LiveZilla26020.32
    28Cliengo24680.30
    29SnapEngage21800.27
    30Giosg21380.26
    31Comm100 Live Chat19780.24
    32Car Now19530.24
    33Chaport Live Chat18780.23
    34Chaport18670.23
    35GoSquared17670.22
    36Channel.io16980.21
    37Oracle Service Cloud (formerly RightNow)15930.20
    38ReachLocal TotalLiveChat15710.19
    39LiveEngage14350.18
    40SpeakPipe14110.17
    41LiveHelpNow Live Chat System13890.17
    42MobileMonkey12840.16
    43HelpCrunch12160.15
    44ActivEngage11170.14
    45ManageEngine ServiceDesk Plus10770.13
    46ClickDesk9920.12
    47Gist9640.12
    48Bowtie9370.11
    49LiveHelpNow9190.11
    50Muut9090.11
    51LibraryH3lp9040.11
    52BoldChat8940.11
    53oct8ne8890.11
    54Nextcloud8700.11
    55Chatlio7770.10
    56Moxie7320.09
    57HappyFox Chat6340.08
    58Livebeep5970.07
    59Client Chat Live5890.07
    60Live2Support5740.07
    61VirtualSpirits5720.07
    628x8 Virtual Contact Center5490.07
    63RumbleTalk5280.06
    64NGChat5080.06
    65iAdvize4770.06
    66Katana4770.06
    67Livechatoo4670.06
    68VICIdial4280.05
    69Cbox4280.05
    70Velaro4160.05
    71LiveSupporti3950.05
    72Live8003870.05
    73Rhino Support Live Chat3730.05
    74ChatStack3720.05
    75Engati3600.04
    76Instabot3450.04
    77Subiz3390.04
    78Engage to Sell Live Chat3360.04
    79LeadChat3080.04
    80uhChat3040.04
    81WhosOn3010.04
    82Carchat242940.04
    83SiteHeart2730.03
    84Chatroll2490.03
    85REVE Chat2220.03
    86Slaask2170.03
    87WebsiteAlive2160.03
    88Click4Assistance2120.03
    89Crowdio2100.03
    90Chatango2050.03
    91Upscope1810.02
    92Pubble1770.02
    93Ngage Live Chat1690.02
    94ProProfs Chat1640.02
    95Avaya Interaction Center Agent1440.02
    96Pypestream1360.02
    97CometChat1250.02
    98CoMagic1010.01
    99Vivocha980.01
    100HelloBox900.01
    101Sonar890.01
    102JivoChat870.01
    103STAY870.01
    104Hublocal790.01
    105Qualified780.01
    106Click and Chat760.01
    107Do You Dream Up750.01
    108LiveHelp740.01
    109Rocketbots.io730.01
    110ChatBeacon Live Chat710.01
    111HubTalk680.01
    112Chat Comercial680.01
    113Do You Dream Up Live Chat650.01
    114Vergic640.01
    115KeyReply630.01
    116Venyoo580.01
    117Apizee570.01
    118Flyzoo540.01
    119unblu530.01
    1201Click510.01
    121InteliWise500.01
    122360Video490.01
    123[24]7 Live Chat480.01
    124NTR Chat470.01
    125WebsiteChat.net460.01
    126TocToc460.01
    127Qualva450.01
    128Leadback450.01
    129Skysa440.01
    130Klets440.01
    131Livecom390.00
    132WP Live Chat Support370.00
    133ZaZaChat360.00
    134Gubagoo330.00
    135Unbeatable320.00
    136Powerfront Inside310.00
    137ICE Chat310.00
    138Chatwee280.00
    139CYWYC280.00
    140Onicon280.00
    141ChatNox280.00
    142Brand Embassy Live Chat250.00
    143LiveTex250.00
    144Tagove250.00
    145Gamooga240.00
    146Transera230.00
    147Kommunicate230.00
    148Nudgespot220.00
    149Oracle Live Help220.00
    150Speaklyn210.00
    151Acquire200.00
    152Team Sales Agent200.00
    153Livesupport190.00
    154Talkus190.00
    155LiveChat 24/7190.00
    156Vee24170.00
    157Help.com170.00
    158Omnize170.00
    159InTheChat170.00
    160ApexChat160.00
    161HelpOnClick160.00
    162Live Chat 3160.00
    163Sugester160.00
    164Output Desk160.00
    165phpFreeChat160.00
    166LiveChat.me160.00
    167SiteHood150.00
    168P3chat140.00
    169TouchCommerce140.00
    170ChatKwik140.00
    171Smack API130.00
    172ArrowChat130.00
    173Altocloud130.00
    174Proonto120.00
    175CoBrowser.net120.00
    176TokyWoky120.00
    177Userpulse120.00
    178Vocoll120.00
    179Needle Advocate120.00
    180Hipmob120.00
    181Online Chat Centers110.00
    182jiLiveChat110.00
    183OggChat110.00
    184Sitehelp100.00
    185Puzzel Web Chat100.00
    186Robin100.00
    187ZupportDesk100.00
    188HelpOnClick Live Chat Software90.00
    189BigRadar80.00
    190iService80.00
    191Mioot80.00
    192Social Intents80.00
    193ChatPirate70.00
    194Krible70.00
    195Live Helper Chat70.00
    196HowTank70.00
    197AliveChat70.00
    198SightMax Chat70.00
    199NABD System70.00
    200LiveNinja70.00
    201Zestim70.00
    202Lime Talk60.00
    203SecondEgo60.00
    204eStreamDesk60.00
    205Mibew60.00
    206PHPOpenChat60.00
    207iClew60.00
    208CloudIM50.00
    209VideoEngager50.00
    210cSupport50.00
    211123 Live Help50.00
    212Bold360 agent40.00
    213Stryng40.00
    214ActiveHelper40.00
    215Client ConneXion40.00
    216ResponseQue40.00
    217ProvideChat40.00
    218ShowTalk30.00
    219Bontact30.00
    220RedHelper30.00
    221PurpleView30.00
    222GoTalk30.00
    223GetInChat30.00
    224Carrrot30.00
    225Zipp Chat30.00
    226Eptica30.00
    227MongooseIM30.00
    228Cackle30.00
    229Ninchat30.00
    230Cute Live Support30.00
    231Nice.Chat30.00
    232ReadyChat20.00
    233Watcheezy20.00
    234Bornevia20.00
    235eGain Chat20.00
    236ArcChat.com20.00
    237Lasso Live Chat20.00
    238eAssistance Pro20.00
    239ValueChat20.00
    240EngageMaster20.00
    241WG Live Chat Software20.00
    242ContactGate20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

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    Popular Comparisons

    tawk.to vs Intercom

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