Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

238

Technologies Tracked

799072

Companies Tracked

Categories related to Live Chat

CRM Platforms
Sales Enablement
Sales Management
Lead Capture
Live Chat

Top 5 Live Chat technologies in 2026

Over 799072 companies are using Live Chat tools. tawk.to with 20.13% market share (160849 customers), Intercom with 18.94% market share (151307 customers), Zendesk Chat (Formerly Zopim) with 12.63% market share (100945 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    20.13%

    160849

  • Intercom

    18.94%

    151307

  • Zendesk Chat (Formerly Zopim)

    12.63%

    100945

  • PHP Live Chat

    6.12%

    48866

  • Crisp

    4.66%

    37217

  • Others

    37.53%

    299888

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (378328 companies), 20 - 49 employees (195738 companies), 100 - 249 employees (83329 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 290821 (49.99%), United Kingdom with 68741 (11.82%), India with 47288 (8.13%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (5323), Digital Marketing (4412), Seo (3724).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to16084920.13
    2Intercom15130718.94
    3Zendesk Chat (Formerly Zopim)10094512.63
    4PHP Live Chat488666.12
    5Crisp372174.66
    6Zoho SalesIQ334134.18
    7LiveChat321454.02
    8Smartsupp194752.44
    9Smartsupp Live Chat191902.40
    10GetSiteControl150041.88
    11Tidio Chat146511.83
    12WhatsHelp121561.52
    13Drift112331.41
    14Olark112281.41
    15Freshchat102931.29
    16Pure Chat101501.27
    17Salesforce Live Agent71560.90
    18Chatra65470.82
    19Visitor Chat63920.80
    20My LiveChat53320.67
    21Formilla52800.66
    22Agent.ai51430.64
    23GoToMeeting48180.60
    24LivePerson41770.52
    25Provide Support30090.38
    26LiveZilla27170.34
    27Cliengo25360.32
    28SnapEngage22510.28
    29Car Now22060.28
    30Giosg22040.28
    31Comm100 Live Chat20500.26
    32Chaport Live Chat19500.24
    33Chaport19430.24
    34ActivEngage18880.24
    35GoSquared17250.22
    36Engage17250.22
    37Oracle Service Cloud (formerly RightNow)16510.21
    38ReachLocal TotalLiveChat16170.20
    39Channel.io14830.19
    40SpeakPipe14060.18
    41LiveHelpNow Live Chat System14010.18
    42MobileMonkey13600.17
    43LiveEngage12940.16
    44HelpCrunch11270.14
    45ManageEngine ServiceDesk Plus10740.13
    46ClickDesk10500.13
    47Gist9640.12
    48BoldChat9610.12
    49LibraryH3lp9460.12
    50LiveHelpNow9350.12
    51Bowtie9300.12
    52Muut9120.11
    53oct8ne8780.11
    54Nextcloud8780.11
    55Chatlio7750.10
    56Moxie7440.09
    57HappyFox Chat6450.08
    58Livebeep6260.08
    59Client Chat Live6000.08
    60VirtualSpirits5740.07
    618x8 Virtual Contact Center5720.07
    62Live2Support5660.07
    63NGChat5390.07
    64RumbleTalk5280.07
    65Katana4660.06
    66iAdvize4650.06
    67Livechatoo4620.06
    68VICIdial4410.06
    69Velaro4200.05
    70Cbox4040.05
    71LiveSupporti4010.05
    72Engage to Sell Live Chat3950.05
    73Live8003950.05
    74Rhino Support Live Chat3790.05
    75ChatStack3640.05
    76Instabot3620.05
    77LeadChat3380.04
    78Carchat243210.04
    79WhosOn2890.04
    80Subiz2740.03
    81uhChat2720.03
    82SiteHeart2610.03
    83Engati2530.03
    84Chatroll2340.03
    85Slaask2280.03
    86WebsiteAlive2220.03
    87Crowdio2200.03
    88Upscope2150.03
    89REVE Chat2140.03
    90Click4Assistance2040.03
    91Chatango2030.03
    92ProProfs Chat1890.02
    93Pubble1670.02
    94Ngage Live Chat1500.02
    95Avaya Interaction Center Agent1440.02
    96Pypestream1260.02
    97CometChat1230.02
    98HelloBox960.01
    99Qualified920.01
    100Sonar910.01
    101STAY900.01
    102JivoChat860.01
    103Vivocha820.01
    104Click and Chat790.01
    105Rocketbots.io770.01
    106ChatBeacon Live Chat770.01
    107Do You Dream Up740.01
    108Hublocal740.01
    109HubTalk700.01
    110CoMagic700.01
    111Vergic670.01
    112Chat Comercial660.01
    113Do You Dream Up Live Chat660.01
    114KeyReply660.01
    115ChatID620.01
    116Venyoo580.01
    117LiveHelp580.01
    118Flyzoo550.01
    119NTR Chat490.01
    1201Click490.01
    121TocToc480.01
    122[24]7 Live Chat470.01
    123unblu460.01
    124Qualva450.01
    125WebsiteChat.net430.01
    126360Video420.01
    127Klets420.01
    128Livecom400.01
    129Leadback400.01
    130ZaZaChat390.00
    131Skysa380.00
    132WP Live Chat Support320.00
    133Gubagoo300.00
    134Apizee290.00
    135ChatNox280.00
    136Unbeatable280.00
    137ICE Chat280.00
    138Gamooga260.00
    139Brand Embassy Live Chat250.00
    140Onicon250.00
    141CYWYC240.00
    142Tagove240.00
    143Kommunicate230.00
    144Oracle Live Help220.00
    145LiveTex220.00
    146Nudgespot210.00
    147Chatwee210.00
    148Transera200.00
    149Help.com190.00
    150Acquire190.00
    151Talkus190.00
    152Team Sales Agent190.00
    153LiveChat 24/7180.00
    154InTheChat180.00
    155Livesupport170.00
    156Output Desk170.00
    157LiveChat.me170.00
    158Omnize160.00
    159SiteHood160.00
    160Speaklyn160.00
    161P3chat150.00
    162CoBrowser.net150.00
    163ChatKwik150.00
    164Vocoll150.00
    165phpFreeChat150.00
    166TouchCommerce140.00
    167Userpulse140.00
    168Live Chat 3140.00
    169Proonto120.00
    170CloudIM120.00
    171OggChat120.00
    172Puzzel Web Chat110.00
    173TokyWoky110.00
    174Smack API110.00
    175ArrowChat110.00
    176Hipmob110.00
    177Altocloud110.00
    178Needle Advocate100.00
    179Sitehelp90.00
    180ApexChat90.00
    181Robin90.00
    182jiLiveChat90.00
    183NABD System90.00
    184ZupportDesk80.00
    185SecondEgo80.00
    186iService80.00
    187ChatPirate70.00
    188Live Helper Chat70.00
    189AliveChat70.00
    190Mibew70.00
    191LiveNinja70.00
    192Online Chat Centers60.00
    193Vee2460.00
    194Krible60.00
    195BigRadar60.00
    196eStreamDesk60.00
    197VideoEngager60.00
    198Zestim60.00
    199PHPOpenChat60.00
    200HowTank50.00
    201Sugester50.00
    202SightMax Chat50.00
    203ResponseQue50.00
    204cSupport50.00
    205iClew50.00
    206123 Live Help50.00
    207Bold360 agent40.00
    208ActiveHelper40.00
    209ProvideChat40.00
    210Mioot40.00
    211ShowTalk30.00
    212Bontact30.00
    213Stryng30.00
    214InteliWise30.00
    215GoTalk30.00
    216Eptica30.00
    217Powerfront Inside30.00
    218MongooseIM30.00
    219Cackle30.00
    220Ninchat30.00
    221Cute Live Support30.00
    222Yappy30.00
    223Nice.Chat30.00
    224TiviClick20.00
    225ReadyChat20.00
    226PurpleView20.00
    227Watcheezy20.00
    228Netop Live Guide20.00
    229GetInChat20.00
    230Carrrot20.00
    231Bornevia20.00
    232eGain Chat20.00
    233Zipp Chat20.00
    234Lasso Live Chat20.00
    235eAssistance Pro20.00
    236EngageMaster20.00
    237WG Live Chat Software20.00
    238Social Intents20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Intercom, Zendesk Chat (Formerly Zopim). Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

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    Popular Comparisons

    tawk.to vs Intercom
    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs PHP Live Chat
    Intercom vs Zendesk Chat (Formerly Zopim)
    Intercom vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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