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8x8 Virtual Contact Center

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8x8 Virtual Contact Center allows client to integrate their locations and employees into one unified virtual call center.

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Market Share of 8x8 Virtual Contact Center

Current Customer(s)

557

Market Share (Est.)

0.08%

Ranking

#59

Top Competitors and Alternatives of 8x8 Virtual Contact Center

The top three of 8x8 Virtual Contact Center’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12225818.43%8x8 Virtual Contact Center vs tawk.to
Zendesk Chat (Formerly Zopim)9425414.21%8x8 Virtual Contact Center vs Zendesk Chat (Formerly Zopim)
Intercom7906511.92%8x8 Virtual Contact Center vs Intercom
PHP Live Chat487397.35%8x8 Virtual Contact Center vs PHP Live Chat
LiveChat340345.13%8x8 Virtual Contact Center vs LiveChat
Zoho SalesIQ302444.56%8x8 Virtual Contact Center vs Zoho SalesIQ
Crisp206863.12%8x8 Virtual Contact Center vs Crisp
Drift151142.28%8x8 Virtual Contact Center vs Drift
Smartsupp147642.23%8x8 Virtual Contact Center vs Smartsupp
Smartsupp Live Chat146902.21%8x8 Virtual Contact Center vs Smartsupp Live Chat
Olark127031.92%8x8 Virtual Contact Center vs Olark
Tidio Chat119631.80%8x8 Virtual Contact Center vs Tidio Chat
Pure Chat117081.77%8x8 Virtual Contact Center vs Pure Chat
Freshchat110541.67%8x8 Virtual Contact Center vs Freshchat
Salesforce Live Agent109041.64%8x8 Virtual Contact Center vs Salesforce Live Agent
GetSiteControl100601.52%8x8 Virtual Contact Center vs GetSiteControl
WhatsHelp94181.42%8x8 Virtual Contact Center vs WhatsHelp
Muut62210.94%8x8 Virtual Contact Center vs Muut
Chatra61230.92%8x8 Virtual Contact Center vs Chatra
Visitor Chat60550.91%8x8 Virtual Contact Center vs Visitor Chat
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Popular Comparisons

Top Competitors and Alternatives of 8x8 Virtual Contact Center

The top three of 8x8 Virtual Contact Center’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.

8x8 Virtual Contact Center vs tawk.to

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8x8 Virtual Contact Center vs Zendesk Chat (Formerly Zopim)

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8x8 Virtual Contact Center vs Intercom

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8x8 Virtual Contact Center vs PHP Live Chat

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8x8 Virtual Contact Center vs LiveChat

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8x8 Virtual Contact Center vs Zoho SalesIQ

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8x8 Virtual Contact Center vs Crisp

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8x8 Virtual Contact Center vs Drift

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Customers of 8x8 Virtual Contact Center

Around the world in 2024, over 556 companies have started using 8x8 Virtual Contact Center as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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Wipro Ltd10,000+BengaluruKarnatakaIndia
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DHL Supply Chain10,000+WestonFloridaUnited States
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Persistent Systems10,000+PuneMaharashtraIndia
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Gartner, Inc.10,000+StamfordConnecticutUnited States
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Bass Pro Shops10,000+SpringfieldMissouriUnited States
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Qatar Petroleum10,000+DohaBaladiyat ad DawhahQatar
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CooperSurgical10,000+TrumbullConnecticutUnited States
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PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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Ally Financial Inc10,000+DetroitMichiganUnited States
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8x8 Virtual Contact Center Customers by Products and Services

The top three products and services offering customers that use 8x8 Virtual Contact Center for Live Chat are Customer Service (8), Accessories (7), Education (7).

Customers

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8x8 Virtual Contact Center Customers by Employee Size

The majority of 8x8 Virtual Contact Center's customers for the live-chat category fall in the company size of 100 - 249 employees (101 companies), 0 - 9 employees (100 companies), 20 - 49 employees (80 companies).

Employee Size

8x8 Virtual Contact Center Customers by Geography

The top three geographies of 8x8 Virtual Contact Center for live-chat are the United States with 328(62.36%), United Kingdom with 108(20.53%), Canada with 31(5.89%) customers respectively.

Customers

Employees of 8x8 Virtual Contact Center

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Also see other Products/Services by 8x8 Virtual Contact Center in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top 8x8 Virtual Contact Center competitors?

8x8 Virtual Contact Center’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of 8x8 Virtual Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of 8x8 Virtual Contact Center and 40,000 other technologies on the internet. You can also compare 8x8 Virtual Contact Center and its feature with top competitors here : 8x8 Virtual Contact Center vs tawk.to 8x8 Virtual Contact Center vs Zendesk Chat (Formerly Zopim) 8x8 Virtual Contact Center vs Intercom.

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What is 8x8 Virtual Contact Center customer distribution based on company size?

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What is 8x8 Virtual Contact Center market share in the live-chat?

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What are the top countries that use 8x8 Virtual Contact Center?

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What are the top industries that use 8x8 Virtual Contact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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