Current Customer(s)
Market Share (Est.)
Ranking
The top three of VICIdial’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
tawk.to | 122258 | 18.43% | VICIdial vs tawk.to |
Zendesk Chat (Formerly Zopim) | 94254 | 14.21% | VICIdial vs Zendesk Chat (Formerly Zopim) |
Intercom | 79065 | 11.92% | VICIdial vs Intercom |
PHP Live Chat | 48739 | 7.35% | VICIdial vs PHP Live Chat |
LiveChat | 34034 | 5.13% | VICIdial vs LiveChat |
Zoho SalesIQ | 30244 | 4.56% | VICIdial vs Zoho SalesIQ |
Crisp | 20686 | 3.12% | VICIdial vs Crisp |
Drift | 15114 | 2.28% | VICIdial vs Drift |
Smartsupp | 14764 | 2.23% | VICIdial vs Smartsupp |
Smartsupp Live Chat | 14690 | 2.21% | VICIdial vs Smartsupp Live Chat |
Olark | 12703 | 1.92% | VICIdial vs Olark |
Tidio Chat | 11963 | 1.80% | VICIdial vs Tidio Chat |
Pure Chat | 11708 | 1.77% | VICIdial vs Pure Chat |
Freshchat | 11054 | 1.67% | VICIdial vs Freshchat |
Salesforce Live Agent | 10904 | 1.64% | VICIdial vs Salesforce Live Agent |
GetSiteControl | 10060 | 1.52% | VICIdial vs GetSiteControl |
WhatsHelp | 9418 | 1.42% | VICIdial vs WhatsHelp |
Muut | 6221 | 0.94% | VICIdial vs Muut |
Chatra | 6123 | 0.92% | VICIdial vs Chatra |
Visitor Chat | 6055 | 0.91% | VICIdial vs Visitor Chat |
Popular Comparisons
The top three of VICIdial’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.
VICIdial vs tawk.to
VICIdial vs Zendesk Chat (Formerly Zopim)
VICIdial vs Intercom
VICIdial vs PHP Live Chat
VICIdial vs LiveChat
VICIdial vs Zoho SalesIQ
VICIdial vs Crisp
VICIdial vs Drift
Around the world in 2024, over 358 companies have started using VICIdial as Live Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
HGS | 10,000+ | Bengaluru | Karnataka | India | |
TDCX | 10,000+ | Singapore | Central Singapore | Singapore | |
Concentrix Corporation | 10,000+ | Fremont | California | United States | |
AT&T, Inc. | 10,000+ | Dallas | Texas | United States | |
K-Electric | 10,000+ | Karachi | Sindh | Pakistan | |
Millicom International Cellular SA | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
Sanlam Limited | 10,000+ | Cape Town | Western Cape | South Africa | |
Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
IKEA Systems B.V. | 10,000+ | Malmoe | Skane | Sweden |
The top three products and services offering customers that use VICIdial for Live Chat are Customer Service (15), Lead Generation (14), Business Process Outsourcing (11).
Customers
The majority of VICIdial's customers for the live-chat category fall in the company size of 20 - 49 employees (79 companies), 100 - 249 employees (78 companies), 50 - 99 employees (36 companies).
Employee Size
The top three geographies of VICIdial for live-chat are the United States with 131(43.81%), India with 54(18.06%), Philippines with 37(12.37%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs tawk.to VICIdial vs Zendesk Chat (Formerly Zopim) VICIdial vs Intercom.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the live-chat?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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