Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solu...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
tawk.to | 122258 | 18.43% | Freshchat vs tawk.to |
Zendesk Chat (Formerly Zopim) | 94254 | 14.21% | Freshchat vs Zendesk Chat (Formerly Zopim) |
Intercom | 79065 | 11.92% | Freshchat vs Intercom |
PHP Live Chat | 48739 | 7.35% | Freshchat vs PHP Live Chat |
LiveChat | 34034 | 5.13% | Freshchat vs LiveChat |
Zoho SalesIQ | 30244 | 4.56% | Freshchat vs Zoho SalesIQ |
Crisp | 20686 | 3.12% | Freshchat vs Crisp |
Drift | 15114 | 2.28% | Freshchat vs Drift |
Smartsupp | 14764 | 2.23% | Freshchat vs Smartsupp |
Smartsupp Live Chat | 14690 | 2.21% | Freshchat vs Smartsupp Live Chat |
Olark | 12703 | 1.92% | Freshchat vs Olark |
Tidio Chat | 11963 | 1.80% | Freshchat vs Tidio Chat |
Pure Chat | 11708 | 1.77% | Freshchat vs Pure Chat |
Salesforce Live Agent | 10904 | 1.64% | Freshchat vs Salesforce Live Agent |
GetSiteControl | 10060 | 1.52% | Freshchat vs GetSiteControl |
WhatsHelp | 9418 | 1.42% | Freshchat vs WhatsHelp |
Muut | 6221 | 0.94% | Freshchat vs Muut |
Chatra | 6123 | 0.92% | Freshchat vs Chatra |
Visitor Chat | 6055 | 0.91% | Freshchat vs Visitor Chat |
LivePerson | 5537 | 0.83% | Freshchat vs LivePerson |
Popular Comparisons
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.
Freshchat vs tawk.to
Freshchat vs Zendesk Chat (Formerly Zopim)
Freshchat vs Intercom
Freshchat vs PHP Live Chat
Freshchat vs LiveChat
Freshchat vs Zoho SalesIQ
Freshchat vs Crisp
Freshchat vs Drift
Around the world in 2024, over 11046 companies have started using Freshchat as Live Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
General Mills, Inc. | 10,000+ | Minneapolis | Minnesota | United States | |
Swarovski | 10,000+ | Wattens | Tyrol | Austria | |
United Bank For Africa | 10,000+ | Lagos | Lagos | Nigeria | |
Webhelp | 10,000+ | Paris | Ile-de-France | France | |
Kingspan Group plc | 10,000+ | Kingscourt | Ulster | Ireland | |
Arizona State University | 10,000+ | Tempe | Arizona | United States | |
Asustek Computer Inc. | 10,000+ | Taipei | Taiwan | Taiwan | |
Quess Corp Limited | 10,000+ | Bengaluru | Karnataka | India | |
University Of Mississippi | 10,000+ | University | Mississippi | United States | |
Payless Holdings | 10,000+ | Topeka | Kansas | United States |
The top three products and services offering customers that use Freshchat for Live Chat are Marketing (142), E-Commerce (134), Ecommerce (114).
Customers
The majority of Freshchat's customers for the live-chat category fall in the company size of 0 - 9 employees (3557 companies), 20 - 49 employees (2641 companies), 10 - 19 employees (1743 companies).
Employee Size
The top three geographies of Freshchat for live-chat are the United States with 3552(43.03%), United Kingdom with 1130(13.69%), India with 1028(12.45%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Zendesk Chat (Formerly Zopim) Freshchat vs Intercom.
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the live-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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