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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,492,911 companies are currently using one or more Communication software. Out of these, there are 1,023,342 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 43.30% of market share, Slack with 19.95% of market share, Microsoft Office 365 with 13.74% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (26,045), Education (21,313), Digital Marketing (19,859).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

319

Technologies Tracked

2984494

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 2984494 companies are using Communication tools. Whatsapp Business with 43.30% market share (1292328 customers), Slack with 19.95% market share (595395 customers), Microsoft Office 365 with 13.74% market share (410061 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

43.30%

1292328

Slack

19.95%

595395

Microsoft Office 365

13.74%

410061

Intercom

5.46%

162948

Quip

2.47%

73706

Others

15.08%

450056

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1160936 companies), 20 - 49 employees (697013 companies), 100 - 249 employees (412468 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 1023342 (45.94%), Brazil with 338063 (15.18%), United Kingdom with 190359 (8.55%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (26045), Education (21313), Digital Marketing (19859).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1292328	43.30
2	Slack	595395	19.95
3	Microsoft Office 365	410061	13.74
4	Intercom	162948	5.46
5	Quip	73706	2.47
6	Agile CRM	41150	1.38
7	Skype	38933	1.30
8	Asana	31497	1.06
9	Avaya	20315	0.68
10	GoToWebinar	17250	0.58
11	Verizon	16685	0.56
12	Twilio	15718	0.53
13	Ryver	11152	0.37
14	Genesys PureCloud	10983	0.37
15	PBworks BusinessHub	10895	0.37
16	Recruiterbox	10825	0.36
17	Canvas LMS	10731	0.36
18	Bitrix24	9601	0.32
19	Mitel	9432	0.32
20	DonorPerfect	8494	0.28
21	Microsoft Dynamics GP	7664	0.26
22	Wechat Work	7380	0.25
23	Genesys	7188	0.24
24	Q4	6771	0.23
25	Yammer	6515	0.22
26	ON24	6054	0.20
27	Workplace by Facebook	5961	0.20
28	Userlike Live Chat	5358	0.18
29	Behance	5316	0.18
30	Kaltura	5053	0.17
31	RingCentral	4900	0.16
32	Workfront	4535	0.15
33	Breezy HR	4337	0.15
34	LivePerson	4125	0.14
35	MangoApps	3795	0.13
36	Zimbra	3782	0.13
37	3CX	3533	0.12
38	TELUS	3489	0.12
39	Buildertrend	3488	0.12
40	Five9	3372	0.11
41	ParentSquare	3328	0.11
42	NICE inContact	2956	0.10
43	Podio	2794	0.09
44	Schoology	2691	0.09
45	Shaw Communications	2581	0.09
46	Zuora	2314	0.08
47	Viddler	2245	0.08
48	ShipStation	2168	0.07
49	Talkdesk	2088	0.07
50	Flint	2068	0.07
51	MyCase	2035	0.07
52	Campaign Manager	2016	0.07
53	Allstream	1977	0.07
54	Avaya Call Management System	1917	0.06
55	Pivotal Tracker	1786	0.06
56	Gatekeeper	1532	0.05
57	Jive	1478	0.05
58	ClassDojo	1434	0.05
59	NewVoiceMedia	1380	0.05
60	Oracle Service Cloud	1202	0.04
61	Dialpad	1083	0.04
62	Implisit	1079	0.04
63	Blackboard Collaborate	1071	0.04
64	Vonage Business	1016	0.03
65	ClickDesk	977	0.03
66	Blackbaud CRM	911	0.03
67	Topi	910	0.03
68	Staffbase	893	0.03
69	BlueJeans	885	0.03
70	HipChat	885	0.03
71	Avaya Gateways	877	0.03
72	Campaigner	861	0.03
73	HireHive	860	0.03
74	Outreach	811	0.03
75	OnePlace	777	0.03
76	Hatchbuck	755	0.03
77	Twilio Video SDK	743	0.02
78	Jive Voice	734	0.02
79	Cisco Jabber for Windows	711	0.02
80	TIBCO Enterprise Message Service	671	0.02
81	Sarbacane	666	0.02
82	Veeva CRM	636	0.02
83	Movable Ink	621	0.02
84	XANT (Formerly InsideSales)	570	0.02
85	Sinch	548	0.02
86	Nextiva	538	0.02
87	NetDocuments	522	0.02
88	Workzone	499	0.02
89	Rogers Communications	435	0.01
90	Thunderhead.com	427	0.01
91	CheetahMail	425	0.01
92	Taulia	409	0.01
93	CoConstruct	407	0.01
94	Avaya Intuity	399	0.01
95	Avaya Aura Contact Center	389	0.01
96	MyHub Intranet	382	0.01
97	Amazon Chime	374	0.01
98	Spredfast	373	0.01
99	Sycamore Education	361	0.01
100	Talisma	359	0.01
101	Acme Packet	356	0.01
102	Poppulo	332	0.01
103	Dixa	327	0.01
104	ClearSlide	311	0.01
105	SilkStart	307	0.01
106	Brightpearl	299	0.01
107	Shifthub	297	0.01
108	email2	294	0.01
109	Actionstep	289	0.01
110	Avaya CS1000	286	0.01
111	HotSchedules	278	0.01
112	7Shifts: For Restaurants	276	0.01
113	CIPHR	265	0.01
114	Zoho Connect	256	0.01
115	Unily	251	0.01
116	BigPanda	240	0.01
117	SchoolDude	238	0.01
118	Oracle Field Service Cloud	230	0.01
119	Kanbanize	224	0.01
120	PractiTest	220	0.01
121	PARIM	207	0.01
122	eVoice	199	0.01
123	Ramp	196	0.01
124	ActiveCollab	196	0.01
125	RingCentral RingEX	186	0.01
126	Vendio	180	0.01
127	Carta	176	0.01
128	Zayo	174	0.01
129	Avaya Session Border Controller	165	0.01
130	Projectmates	152	0.01
131	Upland PSA	150	0.01
132	Bright Pattern	150	0.01
133	Avaya Interaction Center Agent	144	0.00
134	ITSM 365	139	0.00
135	IBM CPQ	138	0.00
136	Projectplace by Planview	137	0.00
137	Phone.com	137	0.00
138	Silverpop Engage Survey	136	0.00
139	Skedulo	134	0.00
140	Glip	132	0.00
141	ProductPlan	132	0.00
142	Cox Communications	130	0.00
143	Elium	126	0.00
144	Daptiv PPM	123	0.00
145	Dingtalk	121	0.00
146	Kintone	115	0.00
147	Avaya IQ	113	0.00
148	AnyMeeting	112	0.00
149	CyrusOne	109	0.00
150	Oracle Primavera Submittal Exchange Cloud Service	103	0.00
151	Priority Software	101	0.00
152	Zello	99	0.00
153	Socialtext	97	0.00
154	Avaya Proactive Contact	97	0.00
155	Vivocha	95	0.00
156	Introhive	95	0.00
157	Avaya Spaces	92	0.00
158	JobNimbus	88	0.00
159	Sygic FleetWork	87	0.00
160	NFON	82	0.00
161	CustomerGauge	81	0.00
162	Avaya Equinox	81	0.00
163	Content Guru (Storm)	80	0.00
164	RFP360	78	0.00
165	Hall	78	0.00
166	KanbanFlow	77	0.00
167	Epicor HCM	75	0.00
168	Neudesic Pulse	74	0.00
169	Cyn.in	73	0.00
170	Shipwire	73	0.00
171	The Receptionist	73	0.00
172	Avaya Agile Communication Environment	73	0.00
173	Placetel	70	0.00
174	Avaya Officelinx	69	0.00
175	UseResponse	65	0.00
176	Fuze	64	0.00
177	ProProfs Project	63	0.00
178	Corporater	61	0.00
179	Tallium Network	61	0.00
180	WebHR	61	0.00
181	Bloomz	60	0.00
182	Planview LeanKit	59	0.00
183	8x8 Virtual Office	56	0.00
184	Open Atrium	53	0.00
185	WorkBook	52	0.00
186	Platformax	50	0.00
187	Ameyo	48	0.00
188	Alteva	47	0.00
189	Redbooth	46	0.00
190	Aspect Zipwire	46	0.00
191	PanTerra	45	0.00
192	Schedulefly	45	0.00
193	TourCMS	45	0.00
194	ONYX CRM	45	0.00
195	IntelePeer	44	0.00
196	TaskRay Project Management	42	0.00
197	Curata	42	0.00
198	Picreel	40	0.00
199	FluentStream	40	0.00
200	Oracle Social Cloud	40	0.00
201	Zyncro	39	0.00
202	Kinnser Software	39	0.00
203	Bold360	37	0.00
204	Convoso	37	0.00
205	Broadsoft Team-One	36	0.00
206	Signalwire	36	0.00
207	Second CRM	35	0.00
208	Call Loop	33	0.00
209	tibbr	33	0.00
210	Enrollment Rx	33	0.00
211	Salesforce Call Center	32	0.00
212	OnContact CRM	30	0.00
213	SchoolStatus	30	0.00
214	BookedIN	29	0.00
215	eStudio	29	0.00
216	Intervals	28	0.00
217	SocialChorus	28	0.00
218	Tanla	28	0.00
219	PhoneTools	27	0.00
220	TeamTime	27	0.00
221	DEEP Intranet Software	27	0.00
222	Wickr	27	0.00
223	CallTools	25	0.00
224	Cisco Show and Share	25	0.00
225	FieldOne	24	0.00
226	InterCall	24	0.00
227	Elements CRM	23	0.00
228	Avaya Desktop Phones	23	0.00
229	CascadeGo	22	0.00
230	Ento	22	0.00
231	3CLogic	21	0.00
232	Selectica CPQ	21	0.00
233	ITM Platform	21	0.00
234	Custora	21	0.00
235	SnapComms	20	0.00
236	sipgate team	20	0.00
237	Stride	18	0.00
238	PeopleLinx	18	0.00
239	Colabo	17	0.00
240	Feng Office	17	0.00
241	Goplan	17	0.00
242	HyperOffice	16	0.00
243	Fieldforce	16	0.00
244	NEC Unified Communications	16	0.00
245	FOX515	15	0.00
246	Fleep	14	0.00
247	Sumac	13	0.00
248	Mailform	13	0.00
249	Avaya Operational Analyst	13	0.00
250	SOLiD	13	0.00
251	HP Agile Manager	12	0.00
252	Eylean Board	12	0.00
253	Salesforce Open CTI	12	0.00
254	Knovio	11	0.00
255	CrazyCall	11	0.00
256	Binfire	11	0.00
257	Capsule	10	0.00
258	Ringio	10	0.00
259	VisionFlow	10	0.00
260	Earth Class Mail	10	0.00
261	Avaya One-X Applications	10	0.00
262	Helprace	9	0.00
263	HTML5 Virtual Classroom	9	0.00
264	Snapforce	9	0.00
265	AllClients	9	0.00
266	Truly	9	0.00
267	Yanomo	9	0.00
268	eSpace Contact Center	9	0.00
269	Confide	9	0.00
270	Ytel Platform	8	0.00
271	Stellar Library	8	0.00
272	Workhive	8	0.00
273	OnSync	8	0.00
274	Avaya DECT Handsets	8	0.00
275	VMware Socialcast	7	0.00
276	Logicalware	7	0.00
277	Thinking Phones	7	0.00
278	SupplierSelect	7	0.00
279	YoolinkPro	7	0.00
280	Nimbus Portal Solutions	7	0.00
281	ExxpertApps	6	0.00
282	KeyedIn Projects	6	0.00
283	EARLIZ	6	0.00
284	Avaya Identity Engines	6	0.00
285	Wickr Enterprise	6	0.00
286	Routee	6	0.00
287	Cadebill	5	0.00
288	Ottspott	5	0.00
289	PlanDone	5	0.00
290	Bolste	5	0.00
291	EventPro Planner	5	0.00
292	MOOVIA	5	0.00
293	WizIQ Virtual Classroom	5	0.00
294	Dooing	5	0.00
295	C2 ATOM	4	0.00
296	ScheduleBase	4	0.00
297	Cosmos CRM	4	0.00
298	Avaya Flare Experience	4	0.00
299	Camb.ai	4	0.00
300	MessageUs	4	0.00
301	Spoke Phone	3	0.00
302	TOTUS	3	0.00
303	Project Drive	3	0.00
304	FoundationFootprint	3	0.00
305	Team on the Run	2	0.00
306	Populr	2	0.00
307	MyOwnConference	2	0.00
308	Dialstreet	2	0.00
309	StreetSmartClickSoftware	2	0.00
310	TruComply	2	0.00
311	inPreso Screens	2	0.00
312	CallidusCloud CX	2	0.00
313	SimpleFeed	2	0.00
314	AppFusions	2	0.00
315	CD Messenger	2	0.00
316	CalmSea	2	0.00
317	e-ServiceSuite	2	0.00
318	My Council Services	2	0.00
319	Webex Campaign	2	0.00