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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 4,488,909 companies are currently using one or more Communication software. Out of these, there are 3,433,379 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Breezy HR with 65.59% of market share, Whatsapp Business with 12.95% of market share, Slack with 6.37% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (54,041), Education (41,277), Digital Marketing (36,261).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

313

Technologies Tracked

9486918

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 9486918 companies are using Communication tools. Breezy HR with 65.59% market share (6222435 customers), Whatsapp Business with 12.95% market share (1228165 customers), Slack with 6.37% market share (604502 customers).

Technology

Market Share (Est.)

Customers

Breezy HR

65.59%

6222435

Whatsapp Business

12.95%

1228165

Slack

6.37%

604502

Microsoft Office 365

5.12%

485710

Outreach

2.94%

278868

Others

7.03%

667238

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (5068851 companies), 20 - 49 employees (1998046 companies), 100 - 249 employees (855591 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 3433379 (48.22%), United Kingdom with 661819 (9.29%), Brazil with 611534 (8.59%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (54041), Education (41277), Digital Marketing (36261).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Breezy HR	6222435	65.59
2	Whatsapp Business	1228165	12.95
3	Slack	604502	6.37
4	Microsoft Office 365	485710	5.12
5	Outreach	278868	2.94
6	Intercom	151307	1.59
7	Quip	74263	0.78
8	Agile CRM	41627	0.44
9	Skype	39233	0.41
10	Asana	31434	0.33
11	Twilio	22856	0.24
12	Avaya	20680	0.22
13	GoToWebinar	17717	0.19
14	Verizon	16974	0.18
15	PBworks BusinessHub	11319	0.12
16	Ryver	11281	0.12
17	Canvas LMS	10448	0.11
18	Recruiterbox	10275	0.11
19	Mitel	9496	0.10
20	Bitrix24	9444	0.10
21	DonorPerfect	8506	0.09
22	Microsoft Dynamics GP	7726	0.08
23	Genesys	7177	0.08
24	Wechat Work	7076	0.07
25	Yammer	6629	0.07
26	ON24	6160	0.06
27	Workplace by Facebook	6053	0.06
28	Userlike Live Chat	5578	0.06
29	Kaltura	5260	0.06
30	Behance	5134	0.05
31	RingCentral	4910	0.05
32	Q4	4634	0.05
33	Workfront	4531	0.05
34	LivePerson	4177	0.04
35	Zimbra	3861	0.04
36	MangoApps	3817	0.04
37	Buildertrend	3744	0.04
38	Genesys PureCloud	3569	0.04
39	3CX	3558	0.04
40	Five9	3350	0.04
41	TELUS	3206	0.03
42	NICE inContact	2963	0.03
43	ParentSquare	2954	0.03
44	Podio	2827	0.03
45	Schoology	2759	0.03
46	Shaw Communications	2428	0.03
47	Zuora	2258	0.02
48	ShipStation	2258	0.02
49	Viddler	2200	0.02
50	Campaign Manager	2058	0.02
51	MyCase	1989	0.02
52	Avaya Call Management System	1953	0.02
53	Talkdesk	1938	0.02
54	Allstream	1625	0.02
55	Flint	1547	0.02
56	Pivotal Tracker	1539	0.02
57	Jive	1496	0.02
58	ClassDojo	1435	0.02
59	NewVoiceMedia	1401	0.01
60	Oracle Service Cloud	1135	0.01
61	Blackboard Collaborate	1101	0.01
62	Dialpad	1083	0.01
63	Vonage Business	1068	0.01
64	Gatekeeper	1065	0.01
65	ClickDesk	1050	0.01
66	Campaigner	943	0.01
67	Staffbase	912	0.01
68	Topi	907	0.01
69	HipChat	900	0.01
70	BlueJeans	891	0.01
71	Avaya Gateways	872	0.01
72	Implisit	867	0.01
73	Blackbaud CRM	863	0.01
74	HireHive	848	0.01
75	Hatchbuck	790	0.01
76	OnePlace	762	0.01
77	Jive Voice	718	0.01
78	Cisco Jabber for Windows	713	0.01
79	TIBCO Enterprise Message Service	693	0.01
80	Twilio Video SDK	689	0.01
81	Sarbacane	637	0.01
82	Veeva CRM	605	0.01
83	XANT (Formerly InsideSales)	593	0.01
84	Movable Ink	580	0.01
85	Nextiva	509	0.01
86	NetDocuments	507	0.01
87	Workzone	465	0.00
88	Sinch	459	0.00
89	Rogers Communications	439	0.00
90	CheetahMail	437	0.00
91	CoConstruct	423	0.00
92	Thunderhead.com	420	0.00
93	Taulia	418	0.00
94	Avaya Intuity	409	0.00
95	MyHub Intranet	394	0.00
96	Avaya Aura Contact Center	384	0.00
97	Spredfast	383	0.00
98	Sycamore Education	376	0.00
99	Dixa	372	0.00
100	Amazon Chime	365	0.00
101	Acme Packet	361	0.00
102	Talisma	355	0.00
103	ClearSlide	336	0.00
104	SilkStart	325	0.00
105	Poppulo	308	0.00
106	Shifthub	304	0.00
107	Brightpearl	302	0.00
108	Actionstep	299	0.00
109	email2	292	0.00
110	Avaya CS1000	292	0.00
111	CIPHR	287	0.00
112	HotSchedules	286	0.00
113	Zoho Connect	258	0.00
114	7Shifts: For Restaurants	243	0.00
115	SchoolDude	240	0.00
116	PractiTest	236	0.00
117	RingCentral RingEX	228	0.00
118	PARIM	227	0.00
119	BigPanda	227	0.00
120	Unily	225	0.00
121	Oracle Field Service Cloud	224	0.00
122	Kanbanize	219	0.00
123	ActiveCollab	212	0.00
124	eVoice	196	0.00
125	Carta	170	0.00
126	Avaya Session Border Controller	169	0.00
127	Vendio	167	0.00
128	Projectmates	154	0.00
129	Bright Pattern	153	0.00
130	Upland PSA	152	0.00
131	Silverpop Engage Survey	150	0.00
132	Zayo	150	0.00
133	Avaya Interaction Center Agent	144	0.00
134	ITSM 365	144	0.00
135	IBM CPQ	141	0.00
136	Projectplace by Planview	136	0.00
137	Skedulo	134	0.00
138	ProductPlan	131	0.00
139	Cox Communications	129	0.00
140	8x8 Virtual Office	123	0.00
141	Daptiv PPM	122	0.00
142	Ramp	122	0.00
143	Avaya IQ	116	0.00
144	AnyMeeting	115	0.00
145	Dingtalk	114	0.00
146	Elium	112	0.00
147	CyrusOne	108	0.00
148	Glip	106	0.00
149	Kintone	106	0.00
150	Priority Software	105	0.00
151	Avaya Proactive Contact	101	0.00
152	CustomerGauge	94	0.00
153	Oracle Primavera Submittal Exchange Cloud Service	94	0.00
154	Content Guru (Storm)	92	0.00
155	Socialtext	90	0.00
156	Introhive	89	0.00
157	Avaya Spaces	89	0.00
158	JobNimbus	85	0.00
159	Avaya Equinox	83	0.00
160	Vivocha	82	0.00
161	Sygic FleetWork	80	0.00
162	Neudesic Pulse	79	0.00
163	RFP360	78	0.00
164	UseResponse	77	0.00
165	KanbanFlow	77	0.00
166	Placetel	76	0.00
167	Corporater	73	0.00
168	Epicor HCM	73	0.00
169	Avaya Agile Communication Environment	73	0.00
170	Phone.com	71	0.00
171	NFON	71	0.00
172	Avaya Officelinx	70	0.00
173	Bloomz	70	0.00
174	The Receptionist	69	0.00
175	WebHR	64	0.00
176	Zello	63	0.00
177	Cyn.in	62	0.00
178	Intervals	61	0.00
179	Shipwire	60	0.00
180	Tallium Network	59	0.00
181	Planview LeanKit	57	0.00
182	SchoolStatus	55	0.00
183	ProProfs Project	53	0.00
184	Open Atrium	53	0.00
185	Schedulefly	49	0.00
186	Alteva	48	0.00
187	Enrollment Rx	47	0.00
188	Aspect Zipwire	47	0.00
189	Platformax	47	0.00
190	ONYX CRM	45	0.00
191	eStudio	45	0.00
192	Redbooth	43	0.00
193	TourCMS	41	0.00
194	WorkBook	41	0.00
195	Kinnser Software	41	0.00
196	Oracle Social Cloud	40	0.00
197	Bold360	39	0.00
198	Fuze	39	0.00
199	PanTerra	38	0.00
200	Signalwire	38	0.00
201	Hall	37	0.00
202	Curata	37	0.00
203	TaskRay Project Management	36	0.00
204	FluentStream	35	0.00
205	OnContact CRM	33	0.00
206	Salesforce Call Center	33	0.00
207	tibbr	32	0.00
208	Zyncro	31	0.00
209	Convoso	31	0.00
210	CallTools	30	0.00
211	Broadsoft Team-One	30	0.00
212	DEEP Intranet Software	30	0.00
213	PhoneTools	28	0.00
214	IntelePeer	28	0.00
215	SocialChorus	27	0.00
216	Ento	27	0.00
217	TeamTime	26	0.00
218	Cisco Show and Share	26	0.00
219	CascadeGo	25	0.00
220	Elements CRM	25	0.00
221	Call Loop	24	0.00
222	Avaya Desktop Phones	24	0.00
223	FieldOne	23	0.00
224	Wickr	22	0.00
225	Feng Office	21	0.00
226	Custora	21	0.00
227	Picreel	20	0.00
228	Second CRM	20	0.00
229	Selectica CPQ	19	0.00
230	PeopleLinx	19	0.00
231	HP Agile Manager	18	0.00
232	Stride	18	0.00
233	FOX515	18	0.00
234	Colabo	17	0.00
235	Goplan	17	0.00
236	Fieldforce	17	0.00
237	NEC Unified Communications	17	0.00
238	HyperOffice	16	0.00
239	ITM Platform	16	0.00
240	SOLiD	15	0.00
241	Avaya Operational Analyst	14	0.00
242	Fleep	13	0.00
243	Avaya One-X Applications	13	0.00
244	Capsule	12	0.00
245	Sumac	12	0.00
246	HTML5 Virtual Classroom	12	0.00
247	VisionFlow	11	0.00
248	Knovio	10	0.00
249	Earth Class Mail	10	0.00
250	Confide	10	0.00
251	Ytel Platform	9	0.00
252	Logicalware	9	0.00
253	Mailform	9	0.00
254	Stellar Library	8	0.00
255	eSpace Contact Center	8	0.00
256	Avaya DECT Handsets	8	0.00
257	Salesforce Open CTI	8	0.00
258	VMware Socialcast	7	0.00
259	ExxpertApps	7	0.00
260	CrazyCall	7	0.00
261	Thinking Phones	7	0.00
262	Wickr Enterprise	7	0.00
263	BookedIN	6	0.00
264	C2 ATOM	6	0.00
265	Snapforce	6	0.00
266	ScheduleBase	6	0.00
267	SupplierSelect	6	0.00
268	InterCall	6	0.00
269	Ameyo	6	0.00
270	Yanomo	6	0.00
271	Avaya Identity Engines	6	0.00
272	Tanla	6	0.00
273	Nimbus Portal Solutions	6	0.00
274	Routee	6	0.00
275	Team on the Run	5	0.00
276	PlanDone	5	0.00
277	Cosmos CRM	5	0.00
278	Dooing	5	0.00
279	EARLIZ	5	0.00
280	Cadebill	4	0.00
281	Ringio	4	0.00
282	WizIQ Virtual Classroom	4	0.00
283	Workhive	4	0.00
284	sipgate team	4	0.00
285	YoolinkPro	4	0.00
286	Avaya Flare Experience	4	0.00
287	MessageUs	4	0.00
288	Populr	3	0.00
289	3CLogic	3	0.00
290	Ottspott	3	0.00
291	AppFusions	3	0.00
292	MOOVIA	3	0.00
293	KeyedIn Projects	3	0.00
294	TOTUS	3	0.00
295	Project Drive	3	0.00
296	Spoke Phone	2	0.00
297	MyOwnConference	2	0.00
298	Dialstreet	2	0.00
299	StreetSmartClickSoftware	2	0.00
300	TruComply	2	0.00
301	inPreso Screens	2	0.00
302	Bolste	2	0.00
303	SimpleFeed	2	0.00
304	EventPro Planner	2	0.00
305	AllClients	2	0.00
306	CD Messenger	2	0.00
307	CalmSea	2	0.00
308	SnapComms	2	0.00
309	e-ServiceSuite	2	0.00
310	My Council Services	2	0.00
311	OnSync	2	0.00
312	FoundationFootprint	2	0.00
313	Webex Campaign	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Communication software market leaders?

Top leaders in the category for Communication software are Breezy HR, Whatsapp Business, Slack. Here, you can view a full list of Communication tools in the market.