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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,430,635 companies are currently using one or more Communication software. Out of these, there are 989,940 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 42.43% of market share, Slack with 20.39% of market share, Microsoft Office 365 with 13.72% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (25,424), Education (21,105), Digital Marketing (19,451).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

321

Technologies Tracked

2923293

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 2923293 companies are using Communication tools. Whatsapp Business with 42.43% market share (1240292 customers), Slack with 20.39% market share (596165 customers), Microsoft Office 365 with 13.72% market share (400982 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

42.43%

1240292

Slack

20.39%

596165

Microsoft Office 365

13.72%

400982

Intercom

5.61%

163913

Quip

2.52%

73688

Others

15.33%

448253

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1117562 companies), 20 - 49 employees (686513 companies), 100 - 249 employees (412802 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 989940 (45.75%), Brazil with 330410 (15.27%), United Kingdom with 182794 (8.45%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (25424), Education (21105), Digital Marketing (19451).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1240292	42.43
2	Slack	596165	20.39
3	Microsoft Office 365	400982	13.72
4	Intercom	163913	5.61
5	Quip	73688	2.52
6	Agile CRM	41093	1.41
7	Skype	38544	1.32
8	Asana	31712	1.08
9	Avaya	20302	0.69
10	Verizon	16679	0.57
11	Twilio	15996	0.55
12	GoToWebinar	15858	0.54
13	Ryver	11152	0.38
14	Recruiterbox	10796	0.37
15	Canvas LMS	10782	0.37
16	PBworks BusinessHub	10713	0.37
17	Mitel	9398	0.32
18	Bitrix24	9359	0.32
19	Genesys PureCloud	9267	0.32
20	DonorPerfect	8079	0.28
21	Microsoft Dynamics GP	7661	0.26
22	Genesys	7344	0.25
23	Wechat Work	7293	0.25
24	Q4	7226	0.25
25	Yammer	6426	0.22
26	Workplace by Facebook	6145	0.21
27	ON24	5931	0.20
28	Behance	5375	0.18
29	Userlike Live Chat	5059	0.17
30	Kaltura	5048	0.17
31	RingCentral	4967	0.17
32	Workfront	4638	0.16
33	Outreach	4375	0.15
34	Breezy HR	4132	0.14
35	MangoApps	3791	0.13
36	Zimbra	3785	0.13
37	LivePerson	3617	0.12
38	3CX	3536	0.12
39	ParentSquare	3421	0.12
40	Five9	3410	0.12
41	TELUS	3373	0.12
42	Buildertrend	3305	0.11
43	NICE inContact	3033	0.10
44	Schoology	2690	0.09
45	Podio	2682	0.09
46	Shaw Communications	2509	0.09
47	Zuora	2304	0.08
48	Talkdesk	2277	0.08
49	Viddler	2193	0.08
50	ShipStation	2178	0.07
51	Allstream	2160	0.07
52	Avaya Call Management System	1925	0.07
53	Campaign Manager	1912	0.07
54	Pivotal Tracker	1630	0.06
55	Flint	1590	0.05
56	Jive	1485	0.05
57	MyCase	1468	0.05
58	ClassDojo	1414	0.05
59	NewVoiceMedia	1388	0.05
60	Gatekeeper	1350	0.05
61	Oracle Service Cloud	1128	0.04
62	Dialpad	1119	0.04
63	Blackboard Collaborate	1110	0.04
64	Vonage Business	1017	0.03
65	Blackbaud CRM	1001	0.03
66	Implisit	965	0.03
67	ClickDesk	915	0.03
68	Staffbase	898	0.03
69	BlueJeans	883	0.03
70	HipChat	881	0.03
71	Campaigner	876	0.03
72	HireHive	868	0.03
73	Avaya Gateways	863	0.03
74	Topi	853	0.03
75	OnePlace	753	0.03
76	Hatchbuck	720	0.02
77	Twilio Video SDK	720	0.02
78	Cisco Jabber for Windows	714	0.02
79	TIBCO Enterprise Message Service	681	0.02
80	Jive Voice	670	0.02
81	Veeva CRM	669	0.02
82	Sarbacane	665	0.02
83	Movable Ink	626	0.02
84	XANT (Formerly InsideSales)	569	0.02
85	Sinch	556	0.02
86	Nextiva	555	0.02
87	NetDocuments	540	0.02
88	Workzone	508	0.02
89	Rogers Communications	438	0.01
90	Thunderhead.com	422	0.01
91	CheetahMail	421	0.01
92	Taulia	414	0.01
93	Avaya Intuity	400	0.01
94	Avaya Aura Contact Center	395	0.01
95	CoConstruct	378	0.01
96	Spredfast	376	0.01
97	Amazon Chime	372	0.01
98	MyHub Intranet	361	0.01
99	Talisma	361	0.01
100	Sycamore Education	360	0.01
101	Acme Packet	360	0.01
102	Dixa	340	0.01
103	Poppulo	340	0.01
104	HotSchedules	327	0.01
105	ClearSlide	323	0.01
106	SilkStart	304	0.01
107	Brightpearl	300	0.01
108	Avaya CS1000	287	0.01
109	Shifthub	285	0.01
110	7Shifts: For Restaurants	274	0.01
111	Actionstep	271	0.01
112	email2	270	0.01
113	CIPHR	256	0.01
114	Unily	256	0.01
115	Zoho Connect	238	0.01
116	BigPanda	235	0.01
117	Kanbanize	235	0.01
118	SchoolDude	225	0.01
119	Oracle Field Service Cloud	225	0.01
120	Carta	220	0.01
121	PractiTest	219	0.01
122	RingCentral RingEX	218	0.01
123	PARIM	205	0.01
124	ActiveCollab	196	0.01
125	Ramp	192	0.01
126	eVoice	187	0.01
127	Zayo	179	0.01
128	Vendio	173	0.01
129	Avaya Session Border Controller	157	0.01
130	Upland PSA	154	0.01
131	Projectmates	154	0.01
132	Bright Pattern	149	0.01
133	Avaya Interaction Center Agent	144	0.00
134	Projectplace by Planview	142	0.00
135	IBM CPQ	139	0.00
136	ProductPlan	136	0.00
137	Skedulo	134	0.00
138	Elium	127	0.00
139	Silverpop Engage Survey	127	0.00
140	Cox Communications	127	0.00
141	Daptiv PPM	125	0.00
142	ITSM 365	125	0.00
143	Dingtalk	120	0.00
144	Kintone	118	0.00
145	Priority Software	117	0.00
146	AnyMeeting	114	0.00
147	CyrusOne	114	0.00
148	Glip	113	0.00
149	Avaya IQ	113	0.00
150	CustomerGauge	112	0.00
151	Phone.com	104	0.00
152	The Receptionist	103	0.00
153	Vivocha	102	0.00
154	Zello	101	0.00
155	Oracle Primavera Submittal Exchange Cloud Service	99	0.00
156	Avaya Proactive Contact	97	0.00
157	NFON	94	0.00
158	Socialtext	91	0.00
159	JobNimbus	89	0.00
160	Introhive	88	0.00
161	Avaya Spaces	87	0.00
162	Sygic FleetWork	82	0.00
163	Avaya Equinox	81	0.00
164	RFP360	80	0.00
165	ProProfs Project	79	0.00
166	Epicor HCM	78	0.00
167	Content Guru (Storm)	78	0.00
168	Cyn.in	77	0.00
169	KanbanFlow	77	0.00
170	Project Drive	77	0.00
171	Ameyo	76	0.00
172	Shipwire	75	0.00
173	Avaya Agile Communication Environment	75	0.00
174	Hall	74	0.00
175	UseResponse	73	0.00
176	Curata	73	0.00
177	WorkBook	70	0.00
178	Avaya Officelinx	70	0.00
179	Placetel	67	0.00
180	Redbooth	66	0.00
181	Neudesic Pulse	64	0.00
182	Tallium Network	63	0.00
183	Corporater	61	0.00
184	WebHR	61	0.00
185	Planview LeanKit	58	0.00
186	8x8 Virtual Office	57	0.00
187	Bloomz	56	0.00
188	TaskRay Project Management	54	0.00
189	Fuze	54	0.00
190	Open Atrium	54	0.00
191	Schedulefly	53	0.00
192	Alteva	52	0.00
193	PanTerra	51	0.00
194	SchoolStatus	51	0.00
195	Platformax	50	0.00
196	CascadeGo	48	0.00
197	SOLiD	47	0.00
198	FluentStream	46	0.00
199	Aspect Zipwire	45	0.00
200	TourCMS	44	0.00
201	ONYX CRM	44	0.00
202	Picreel	42	0.00
203	Convoso	42	0.00
204	Kinnser Software	41	0.00
205	Oracle Social Cloud	40	0.00
206	Second CRM	37	0.00
207	Bold360	37	0.00
208	Zyncro	36	0.00
209	TeamTime	36	0.00
210	Call Loop	35	0.00
211	Broadsoft Team-One	34	0.00
212	tibbr	33	0.00
213	OnContact CRM	33	0.00
214	SnapComms	33	0.00
215	PhoneTools	32	0.00
216	Enrollment Rx	32	0.00
217	ScheduleBase	31	0.00
218	BookedIN	30	0.00
219	Salesforce Call Center	30	0.00
220	SocialChorus	29	0.00
221	eStudio	29	0.00
222	InterCall	29	0.00
223	Signalwire	29	0.00
224	3CLogic	28	0.00
225	Intervals	28	0.00
226	DEEP Intranet Software	28	0.00
227	Wickr	28	0.00
228	Tanla	28	0.00
229	IntelePeer	28	0.00
230	Camb.ai	26	0.00
231	Cisco Show and Share	25	0.00
232	CallTools	24	0.00
233	ITM Platform	24	0.00
234	Avaya Desktop Phones	23	0.00
235	FieldOne	22	0.00
236	Ento	22	0.00
237	VisionFlow	22	0.00
238	SimpleFeed	21	0.00
239	Stellar Library	21	0.00
240	Elements CRM	21	0.00
241	Eylean Board	21	0.00
242	sipgate team	21	0.00
243	Custora	21	0.00
244	Selectica CPQ	19	0.00
245	Colabo	18	0.00
246	Stride	18	0.00
247	Feng Office	17	0.00
248	Office Chat	16	0.00
249	Goplan	16	0.00
250	HyperOffice	16	0.00
251	NEC Unified Communications	16	0.00
252	Confide	16	0.00
253	vCreate	15	0.00
254	PeopleLinx	15	0.00
255	FOX515	15	0.00
256	Fleep	14	0.00
257	Sumac	13	0.00
258	Avaya Operational Analyst	13	0.00
259	Knovio	12	0.00
260	Spoke Phone	12	0.00
261	CrazyCall	12	0.00
262	AllClients	12	0.00
263	Mailform	12	0.00
264	Fieldforce	12	0.00
265	Salesforce Open CTI	12	0.00
266	Binfire	11	0.00
267	HP Agile Manager	11	0.00
268	Helprace	10	0.00
269	Ringio	10	0.00
270	WizIQ Virtual Classroom	10	0.00
271	Earth Class Mail	10	0.00
272	Snapforce	9	0.00
273	eSpace Contact Center	9	0.00
274	ExxpertApps	8	0.00
275	Capsule	8	0.00
276	Ytel Platform	8	0.00
277	Logicalware	8	0.00
278	OnSync	8	0.00
279	Avaya DECT Handsets	8	0.00
280	VMware Socialcast	7	0.00
281	HTML5 Virtual Classroom	7	0.00
282	Yanomo	7	0.00
283	Avaya One-X Applications	7	0.00
284	Wickr Enterprise	7	0.00
285	Nimbus Portal Solutions	7	0.00
286	Cadebill	6	0.00
287	EventPro Planner	6	0.00
288	SupplierSelect	6	0.00
289	KeyedIn Projects	6	0.00
290	YoolinkPro	6	0.00
291	Avaya Identity Engines	6	0.00
292	Routee	6	0.00
293	Ottspott	5	0.00
294	PlanDone	5	0.00
295	Bolste	5	0.00
296	Thinking Phones	5	0.00
297	Truly	5	0.00
298	My Council Services	5	0.00
299	EARLIZ	5	0.00
300	MessageUs	5	0.00
301	C2 ATOM	4	0.00
302	Cosmos CRM	4	0.00
303	Dooing	4	0.00
304	Avaya Flare Experience	4	0.00
305	Team on the Run	3	0.00
306	MOOVIA	3	0.00
307	Precurio	3	0.00
308	FoundationFootprint	3	0.00
309	Populr	2	0.00
310	MyOwnConference	2	0.00
311	StreetSmartClickSoftware	2	0.00
312	inPreso Screens	2	0.00
313	CallidusCloud CX	2	0.00
314	AppFusions	2	0.00
315	CD Messenger	2	0.00
316	CalmSea	2	0.00
317	TOTUS	2	0.00
318	Workhive	2	0.00
319	e-ServiceSuite	2	0.00
320	PassMarket	2	0.00
321	Webex Campaign	2	0.00