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Communication

Q: How many companies use Communication software these days?

Around the world in 2026, over 1,690,083 companies are currently using one or more Communication software. Out of these, there are 1,234,584 companies using Communication tools that are originally from the United States.

Q: Which company has the most significant market share in the Communication software space?

The top few companies that have the most significant market share in the Communication space are Whatsapp Business with 39.00% of market share, Slack with 17.72% of market share, Microsoft Office 365 with 14.88% of market share. Check for other Communication technologies market share here.

Q: What are the top industries that usually use Communication softwares?

The top industries that use Communication software are Marketing (30,897), Education (29,007), Digital Marketing (22,908).

Gain market share and customer base information about the top Communication software. Check out our list of Communication Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

318

Technologies Tracked

3421691

Companies Tracked

Categories related to Communication

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Communication technologies in 2026

Over 3421691 companies are using Communication tools. Whatsapp Business with 39.00% market share (1334457 customers), Slack with 17.72% market share (606466 customers), Microsoft Office 365 with 14.88% market share (509210 customers).

Technology

Market Share (Est.)

Customers

Whatsapp Business

39.00%

1334457

Slack

17.72%

606466

Microsoft Office 365

14.88%

509210

Outreach

7.89%

269827

Intercom

4.95%

169307

Others

15.56%

532424

Communication Customers by Employee Size

The majority of Communication category falls in the company size of 0 - 9 employees (1300501 companies), 20 - 49 employees (814020 companies), 100 - 249 employees (493240 companies).

Employee Size

Communication Customers by Geography

Companies using Communication technology software are majorly from the United States with 1234584 (48.35%), Brazil with 352459 (13.80%), United Kingdom with 220432 (8.63%) customers respectively.

Customers

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Communication Customers by Industry

Top industries that use Communication for Marketing (30897), Education (29007), Digital Marketing (22908).

Customers

Market Share for Top Communication Technologies

Analyze the market share of popular Communication technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Whatsapp Business	1334457	39.00
2	Slack	606466	17.72
3	Microsoft Office 365	509210	14.88
4	Outreach	269827	7.89
5	Intercom	169307	4.95
6	Quip	74293	2.17
7	Agile CRM	41657	1.22
8	Skype	39903	1.17
9	Asana	31953	0.93
10	Twilio	22310	0.65
11	Avaya	20656	0.60
12	GoToWebinar	18460	0.54
13	Verizon	16930	0.49
14	Ryver	11292	0.33
15	PBworks BusinessHub	11212	0.33
16	Canvas LMS	10795	0.32
17	Recruiterbox	10277	0.30
18	Bitrix24	10021	0.29
19	Mitel	9521	0.28
20	DonorPerfect	8827	0.26
21	Q4	7748	0.23
22	Microsoft Dynamics GP	7691	0.22
23	Wechat Work	7544	0.22
24	Genesys	7221	0.21
25	Yammer	6682	0.20
26	ON24	6491	0.19
27	Workplace by Facebook	5962	0.17
28	Userlike Live Chat	5564	0.16
29	Behance	5480	0.16
30	Kaltura	5220	0.15
31	RingCentral	4973	0.15
32	Genesys PureCloud	4788	0.14
33	Breezy HR	4642	0.14
34	Workfront	4524	0.13
35	LivePerson	4493	0.13
36	Zimbra	3864	0.11
37	Buildertrend	3829	0.11
38	MangoApps	3813	0.11
39	3CX	3575	0.10
40	Five9	3395	0.10
41	ParentSquare	3386	0.10
42	TELUS	3205	0.09
43	NICE inContact	3016	0.09
44	Podio	2896	0.08
45	Schoology	2762	0.08
46	Shaw Communications	2468	0.07
47	Zuora	2392	0.07
48	Flint	2344	0.07
49	Viddler	2318	0.07
50	ShipStation	2186	0.06
51	Campaign Manager	2182	0.06
52	Talkdesk	2122	0.06
53	MyCase	2077	0.06
54	Avaya Call Management System	1954	0.06
55	Allstream	1740	0.05
56	Pivotal Tracker	1562	0.05
57	Jive	1494	0.04
58	ClassDojo	1474	0.04
59	NewVoiceMedia	1404	0.04
60	Implisit	1227	0.04
61	Oracle Service Cloud	1125	0.03
62	Dialpad	1090	0.03
63	Blackboard Collaborate	1078	0.03
64	Vonage Business	1076	0.03
65	Gatekeeper	1062	0.03
66	ClickDesk	1036	0.03
67	Topi	1010	0.03
68	Campaigner	922	0.03
69	Staffbase	911	0.03
70	HipChat	898	0.03
71	BlueJeans	895	0.03
72	Blackbaud CRM	879	0.03
73	Avaya Gateways	878	0.03
74	HireHive	868	0.03
75	OnePlace	822	0.02
76	Jive Voice	794	0.02
77	Hatchbuck	783	0.02
78	Twilio Video SDK	766	0.02
79	Cisco Jabber for Windows	717	0.02
80	Sarbacane	692	0.02
81	TIBCO Enterprise Message Service	686	0.02
82	Veeva CRM	609	0.02
83	Movable Ink	603	0.02
84	XANT (Formerly InsideSales)	587	0.02
85	NetDocuments	518	0.02
86	Nextiva	514	0.02
87	Workzone	505	0.01
88	Sinch	495	0.01
89	Rogers Communications	435	0.01
90	CheetahMail	434	0.01
91	Thunderhead.com	424	0.01
92	CoConstruct	421	0.01
93	Taulia	411	0.01
94	Avaya Intuity	407	0.01
95	MyHub Intranet	405	0.01
96	Sycamore Education	385	0.01
97	Avaya Aura Contact Center	383	0.01
98	Spredfast	382	0.01
99	Amazon Chime	381	0.01
100	Dixa	366	0.01
101	Acme Packet	362	0.01
102	Talisma	357	0.01
103	SilkStart	331	0.01
104	Shifthub	322	0.01
105	Poppulo	312	0.01
106	ClearSlide	306	0.01
107	Brightpearl	303	0.01
108	email2	303	0.01
109	Actionstep	300	0.01
110	Avaya CS1000	293	0.01
111	HotSchedules	288	0.01
112	Zoho Connect	279	0.01
113	CIPHR	273	0.01
114	7Shifts: For Restaurants	253	0.01
115	SchoolDude	238	0.01
116	BigPanda	233	0.01
117	Oracle Field Service Cloud	231	0.01
118	PractiTest	229	0.01
119	PARIM	225	0.01
120	Unily	225	0.01
121	Kanbanize	219	0.01
122	ActiveCollab	211	0.01
123	RingCentral RingEX	203	0.01
124	eVoice	200	0.01
125	Vendio	189	0.01
126	Carta	175	0.01
127	Avaya Session Border Controller	171	0.00
128	Zayo	170	0.00
129	Silverpop Engage Survey	159	0.00
130	Upland PSA	152	0.00
131	Projectmates	151	0.00
132	ITSM 365	151	0.00
133	Bright Pattern	148	0.00
134	Avaya Interaction Center Agent	144	0.00
135	IBM CPQ	138	0.00
136	Projectplace by Planview	136	0.00
137	Skedulo	135	0.00
138	ProductPlan	133	0.00
139	Cox Communications	130	0.00
140	Elium	129	0.00
141	Dingtalk	128	0.00
142	Ramp	127	0.00
143	Daptiv PPM	121	0.00
144	Avaya IQ	116	0.00
145	AnyMeeting	113	0.00
146	Glip	111	0.00
147	CyrusOne	107	0.00
148	Kintone	105	0.00
149	Zello	103	0.00
150	Vivocha	101	0.00
151	Avaya Proactive Contact	101	0.00
152	CustomerGauge	95	0.00
153	Socialtext	95	0.00
154	Oracle Primavera Submittal Exchange Cloud Service	94	0.00
155	Avaya Spaces	90	0.00
156	Content Guru (Storm)	90	0.00
157	Sygic FleetWork	88	0.00
158	JobNimbus	86	0.00
159	Introhive	86	0.00
160	NFON	85	0.00
161	Avaya Equinox	83	0.00
162	Neudesic Pulse	82	0.00
163	Priority Software	80	0.00
164	Cyn.in	79	0.00
165	RFP360	78	0.00
166	KanbanFlow	77	0.00
167	Placetel	75	0.00
168	Shipwire	74	0.00
169	Epicor HCM	73	0.00
170	The Receptionist	73	0.00
171	Bloomz	72	0.00
172	Avaya Agile Communication Environment	71	0.00
173	Corporater	70	0.00
174	Avaya Officelinx	70	0.00
175	UseResponse	69	0.00
176	Phone.com	69	0.00
177	WebHR	64	0.00
178	ProProfs Project	63	0.00
179	Tallium Network	62	0.00
180	Hall	59	0.00
181	8x8 Virtual Office	58	0.00
182	Planview LeanKit	56	0.00
183	Open Atrium	53	0.00
184	SchoolStatus	51	0.00
185	Platformax	50	0.00
186	Schedulefly	49	0.00
187	eStudio	48	0.00
188	PanTerra	47	0.00
189	Aspect Zipwire	47	0.00
190	Ameyo	47	0.00
191	ONYX CRM	46	0.00
192	TourCMS	45	0.00
193	Alteva	45	0.00
194	IntelePeer	44	0.00
195	WorkBook	43	0.00
196	Redbooth	42	0.00
197	Kinnser Software	41	0.00
198	Convoso	41	0.00
199	TaskRay Project Management	40	0.00
200	Picreel	40	0.00
201	Bold360	40	0.00
202	Oracle Social Cloud	40	0.00
203	Fuze	39	0.00
204	Broadsoft Team-One	37	0.00
205	Signalwire	37	0.00
206	Zyncro	36	0.00
207	FluentStream	35	0.00
208	Curata	35	0.00
209	DEEP Intranet Software	35	0.00
210	Call Loop	33	0.00
211	OnContact CRM	33	0.00
212	tibbr	32	0.00
213	Enrollment Rx	32	0.00
214	Salesforce Call Center	32	0.00
215	Intervals	30	0.00
216	BookedIN	29	0.00
217	PhoneTools	28	0.00
218	Wickr	28	0.00
219	Tanla	28	0.00
220	CallTools	27	0.00
221	SocialChorus	27	0.00
222	Elements CRM	27	0.00
223	CascadeGo	26	0.00
224	TeamTime	26	0.00
225	Cisco Show and Share	26	0.00
226	Ento	24	0.00
227	Avaya Desktop Phones	24	0.00
228	FieldOne	23	0.00
229	Selectica CPQ	21	0.00
230	Custora	21	0.00
231	3CLogic	20	0.00
232	sipgate team	20	0.00
233	Second CRM	19	0.00
234	Feng Office	19	0.00
235	SnapComms	19	0.00
236	PeopleLinx	19	0.00
237	HP Agile Manager	18	0.00
238	Stride	18	0.00
239	Fieldforce	18	0.00
240	FOX515	18	0.00
241	Colabo	17	0.00
242	Goplan	17	0.00
243	ITM Platform	17	0.00
244	NEC Unified Communications	17	0.00
245	HyperOffice	16	0.00
246	SOLiD	15	0.00
247	Fleep	14	0.00
248	Avaya One-X Applications	14	0.00
249	Avaya Operational Analyst	14	0.00
250	Sumac	13	0.00
251	VisionFlow	12	0.00
252	Workhive	11	0.00
253	Confide	11	0.00
254	Knovio	10	0.00
255	CrazyCall	10	0.00
256	Binfire	10	0.00
257	HTML5 Virtual Classroom	10	0.00
258	Earth Class Mail	10	0.00
259	Salesforce Open CTI	10	0.00
260	Capsule	9	0.00
261	Ringio	9	0.00
262	AllClients	9	0.00
263	Mailform	9	0.00
264	Ytel Platform	8	0.00
265	Logicalware	8	0.00
266	Stellar Library	8	0.00
267	eSpace Contact Center	8	0.00
268	OnSync	8	0.00
269	Avaya DECT Handsets	8	0.00
270	VMware Socialcast	7	0.00
271	Helprace	7	0.00
272	Thinking Phones	7	0.00
273	SupplierSelect	7	0.00
274	Yanomo	7	0.00
275	Wickr Enterprise	7	0.00
276	Nimbus Portal Solutions	7	0.00
277	ExxpertApps	6	0.00
278	Snapforce	6	0.00
279	InterCall	6	0.00
280	MOOVIA	6	0.00
281	Dooing	6	0.00
282	EARLIZ	6	0.00
283	Avaya Identity Engines	6	0.00
284	Routee	6	0.00
285	C2 ATOM	5	0.00
286	EventPro Planner	5	0.00
287	Cosmos CRM	5	0.00
288	YoolinkPro	5	0.00
289	Team on the Run	4	0.00
290	Cadebill	4	0.00
291	PlanDone	4	0.00
292	Bolste	4	0.00
293	ScheduleBase	4	0.00
294	WizIQ Virtual Classroom	4	0.00
295	Avaya Flare Experience	4	0.00
296	MessageUs	4	0.00
297	Populr	3	0.00
298	Ottspott	3	0.00
299	AppFusions	3	0.00
300	KeyedIn Projects	3	0.00
301	TOTUS	3	0.00
302	Project Drive	3	0.00
303	FoundationFootprint	3	0.00
304	Spoke Phone	2	0.00
305	MyOwnConference	2	0.00
306	Dialstreet	2	0.00
307	StreetSmartClickSoftware	2	0.00
308	TruComply	2	0.00
309	inPreso Screens	2	0.00
310	CallidusCloud CX	2	0.00
311	SimpleFeed	2	0.00
312	CD Messenger	2	0.00
313	CalmSea	2	0.00
314	e-ServiceSuite	2	0.00
315	My Council Services	2	0.00
316	PassMarket	2	0.00
317	Camb.ai	2	0.00
318	Webex Campaign	2	0.00