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Salesforce Live Agent

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Salesforce Live Agent behind the scenes of the Customer Success Platform! Follow for exclusive access to broadcast coverage.

Live Chat
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Market Share of Salesforce Live Agent

Current Customer(s)

10904

Market Share (Est.)

1.64%

Ranking

#15

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12225818.43%Salesforce Live Agent vs tawk.to
Zendesk Chat (Formerly Zopim)9425414.21%Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)
Intercom7906511.92%Salesforce Live Agent vs Intercom
PHP Live Chat487397.35%Salesforce Live Agent vs PHP Live Chat
LiveChat340345.13%Salesforce Live Agent vs LiveChat
Zoho SalesIQ302444.56%Salesforce Live Agent vs Zoho SalesIQ
Crisp206863.12%Salesforce Live Agent vs Crisp
Drift151142.28%Salesforce Live Agent vs Drift
Smartsupp147642.23%Salesforce Live Agent vs Smartsupp
Smartsupp Live Chat146902.21%Salesforce Live Agent vs Smartsupp Live Chat
Olark127031.92%Salesforce Live Agent vs Olark
Tidio Chat119631.80%Salesforce Live Agent vs Tidio Chat
Pure Chat117081.77%Salesforce Live Agent vs Pure Chat
Freshchat110541.67%Salesforce Live Agent vs Freshchat
GetSiteControl100601.52%Salesforce Live Agent vs GetSiteControl
WhatsHelp94181.42%Salesforce Live Agent vs WhatsHelp
Muut62210.94%Salesforce Live Agent vs Muut
Chatra61230.92%Salesforce Live Agent vs Chatra
Visitor Chat60550.91%Salesforce Live Agent vs Visitor Chat
LivePerson55370.83%Salesforce Live Agent vs LivePerson
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Popular Comparisons

Top Competitors and Alternatives of Salesforce Live Agent

The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 18.43%, Zendesk Chat (Formerly Zopim) with 14.21%, Intercom with 11.92% market share.

Salesforce Live Agent vs tawk.to

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Salesforce Live Agent vs Zendesk Chat (Formerly Zopim)

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Salesforce Live Agent vs Intercom

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Salesforce Live Agent vs PHP Live Chat

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Salesforce Live Agent vs LiveChat

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Salesforce Live Agent vs Zoho SalesIQ

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Salesforce Live Agent vs Crisp

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Salesforce Live Agent vs Drift

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Customers of Salesforce Live Agent

Around the world in 2024, over 10901 companies have started using Salesforce Live Agent as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Southern New Hampshire University10,000+ManchesterNew HampshireUnited States
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NYU Langone Health10,000+New York CityNew YorkUnited States
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Toto10,000+ParisIle-de-FranceFrance
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Follett School Solutions10,000+McHenryIllinoisUnited States
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Aldi UK10,000+AtherstoneEnglandUnited Kingdom
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Hewlett-Packard Enterprise Company10,000+San JoseCaliforniaUnited States
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Time Warner Cable10,000+New York CityNew YorkUnited States
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HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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American Express Global Business Travel10,000+Jersey CityNew JerseyUnited States
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Cone Health10,000+GreensboroNorth CarolinaUnited States
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Salesforce Live Agent Customers by Products and Services

The top three products and services offering customers that use Salesforce Live Agent for Live Chat are Accessories (100), Technology (95), Online Learning (90).

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Salesforce Live Agent Customers by Employee Size

The majority of Salesforce Live Agent's customers for the live-chat category fall in the company size of 0 - 9 employees (2883 companies), 20 - 49 employees (1949 companies), 100 - 249 employees (1416 companies).

Employee Size

Salesforce Live Agent Customers by Geography

The top three geographies of Salesforce Live Agent for live-chat are the United States with 6098(67.39%), United Kingdom with 685(7.57%), Australia with 474(5.24%) customers respectively.

Customers

Employees of Salesforce Live Agent

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Also see other Products/Services by Salesforce Live Agent in:

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FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Live Agent competitors?

Salesforce Live Agent’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Salesforce Live Agent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Live Agent and 40,000 other technologies on the internet. You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Zendesk Chat (Formerly Zopim) Salesforce Live Agent vs Intercom.

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What is Salesforce Live Agent customer distribution based on company size?

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What is Salesforce Live Agent market share in the live-chat?

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What are the top countries that use Salesforce Live Agent?

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What are the top industries that use Salesforce Live Agent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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