Self Service Support
Gain market share and customer base information about the top Self Service Support software. Check out our list of Self Service Support Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
32
Technologies Tracked
9234
Companies Tracked
Categories related to Self Service Support
Top 5 Self Service Support technologies in 2024
Over 9234 companies are using Self Service Support tools. Microsoft Dynamics 365 for Customer Service with 19.72% market share (1821 customers), ServiceNow Service Catalog with 19.32% market share (1784 customers), Adobe RoboHelp with 15.67% market share (1447 customers).
Technology
Market Share (Est.)
Customers
19.72%
1821
19.32%
1784
15.67%
1447
12.42%
1147
8.78%
811
Others
24.08%
2224
Self Service Support Customers by Employee Size
The majority of Self Service Support category falls in the company size of 20 - 49 employees (1398 companies), 10,000+ employees (1257 companies), 1,000 - 4,999 employees (1250 companies).
Employee Size
Self Service Support Customers by Geography
Companies using Self Service Support technology software are majorly from the United States with 4890 (61.23%), United Kingdom with 763 (9.55%), Germany with 595 (7.45%) customers respectively.
Customers
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Self Service Support Customers by Industry
Top industries that use Self Service Support for Consulting (272), Cloud Services (246), Digital Transformation (237).
Customers
Market Share for Top Self Service Support Technologies
Analyze the market share of popular Self Service Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Microsoft Dynamics 365 for Customer Service | 1821 | 19.72 |
| 2 | ServiceNow Service Catalog | 1784 | 19.32 |
| 3 | Adobe RoboHelp | 1447 | 15.67 |
| 4 | Solvvy | 1147 | 12.42 |
| 5 | HelpSite | 811 | 8.78 |
| 6 | Oracle Knowledge Management | 664 | 7.19 |
| 7 | Salesforce Desk.com | 480 | 5.20 |
| 8 | phpMyFAQ | 192 | 2.08 |
| 9 | Do You Dream Up | 184 | 1.99 |
| 10 | Synthetix | 154 | 1.67 |
| 11 | Support.com Cloud | 96 | 1.04 |
| 12 | HelpSpot | 82 | 0.89 |
| 13 | Aspect Self Service | 62 | 0.67 |
| 14 | Helpy | 53 | 0.57 |
| 15 | Magentrix | 44 | 0.48 |
| 16 | ScreenSteps | 35 | 0.38 |
| 17 | Talkus | 33 | 0.36 |
| 18 | Relay Network | 24 | 0.26 |
| 19 | Snappy Helpdesk | 20 | 0.22 |
| 20 | Magentrix PRM | 16 | 0.17 |
| 21 | HelpDocs | 13 | 0.14 |
| 22 | Gluru AI | 11 | 0.12 |
| 23 | NABD System | 9 | 0.10 |
| 24 | UserCare | 9 | 0.10 |
| 25 | iService | 9 | 0.10 |
| 26 | Boostopia | 8 | 0.09 |
| 27 | PortalGuard | 7 | 0.08 |
| 28 | Eptica | 7 | 0.08 |
| 29 | Inbenta Natural Language Search | 4 | 0.04 |
| 30 | iDAvatars | 4 | 0.04 |
| 31 | KronoDesk | 2 | 0.02 |
| 32 | HelpCenter.io | 2 | 0.02 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Self Service Support software market leaders?
Top leaders in the category for Self Service Support software are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. Here, you can view a full list of Self Service Support tools in the market.
How many companies use Self Service Support software these days?
Which company has the most significant market share in the Self Service Support software space?
What are the top industries that usually use Self Service Support softwares?
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