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HelpDocs

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Educate your users with a super simple knowledge base that’s built for teams just like yours.

Self Service Support
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Market Share of HelpDocs

Current Customer(s)

42

Market Share (Est.)

0.45%

Ranking

#15

Top Competitors and Alternatives of HelpDocs

The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 26.95%, Microsoft Dynamics 365 for Customer Service with 25.67%, Adobe RoboHelp with 12.25% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog248826.95%HelpDocs vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service237025.67%HelpDocs vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp113112.25%HelpDocs vs Adobe RoboHelp
Oracle Knowledge Management8839.56%HelpDocs vs Oracle Knowledge Management
HelpSite6807.36%HelpDocs vs HelpSite
Salesforce Desk.com4504.87%HelpDocs vs Salesforce Desk.com
Synthetix2983.23%HelpDocs vs Synthetix
Solvvy1511.64%HelpDocs vs Solvvy
Aspect Self Service1211.31%HelpDocs vs Aspect Self Service
HelpSpot1041.13%HelpDocs vs HelpSpot
Support.com Cloud1021.10%HelpDocs vs Support.com Cloud
Do You Dream Up750.81%HelpDocs vs Do You Dream Up
ScreenSteps730.79%HelpDocs vs ScreenSteps
Helpy580.63%HelpDocs vs Helpy
Magentrix420.45%HelpDocs vs Magentrix
Magentrix PRM300.32%HelpDocs vs Magentrix PRM
Relay Network180.19%HelpDocs vs Relay Network
Snappy Helpdesk170.18%HelpDocs vs Snappy Helpdesk
Talkus160.17%HelpDocs vs Talkus
PortalGuard140.15%HelpDocs vs PortalGuard
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Popular Comparisons

Top Competitors and Alternatives of HelpDocs

The top three of HelpDocs’s competitors in the Self Service Support category are ServiceNow Service Catalog with 26.95%, Microsoft Dynamics 365 for Customer Service with 25.67%, Adobe RoboHelp with 12.25% market share.

HelpDocs vs ServiceNow Service Catalog

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HelpDocs vs Microsoft Dynamics 365 for Customer Service

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HelpDocs vs Adobe RoboHelp

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HelpDocs vs Oracle Knowledge Management

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HelpDocs vs HelpSite

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HelpDocs vs Salesforce Desk.com

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HelpDocs vs Synthetix

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HelpDocs vs Solvvy

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Customers of HelpDocs

Around the world in 2026, over 42 companies have started using HelpDocs as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sam's Club10,000+BentonvilleArkansasUnited States
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FactSet10,000+NorwalkConnecticutUnited States
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Walmart10,000+BentonvilleArkansasUnited States
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Verisk5,000 - 9,999Jersey CityNew JerseyUnited States
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Solo Cup Company5,000 - 9,999Lake ForestIllinoisUnited States
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Harness1,000 - 4,999San FranciscoCaliforniaUnited States
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Solvo Global1,000 - 4,999DuluthGeorgiaUnited States
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Mobi1,000 - 4,999HonoluluHawaiiUnited States
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HSI500 - 999FriscoTexasUnited States
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Jam City500 - 999Culver CityCaliforniaUnited States
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HelpDocs Customers by Products and Services

The top three products and services offering customers that use HelpDocs for Self Service Support are Saas (6), Analytics (3), Technology (3).

Customers

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HelpDocs Customers by Employee Size

The majority of HelpDocs's customers for the self-service-support category fall in the company size of 100 - 249 employees (12 companies), 500 - 999 employees (8 companies), 20 - 49 employees (5 companies).

Employee Size

HelpDocs Customers by Geography

The top three geographies of HelpDocs for self-service-support are the United States with 26(70.27%), Poland with 2(5.41%), United Kingdom with 2(5.41%) customers respectively.

Customers

Employees of HelpDocs

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Also see other Products/Services by HelpDocs in:

User Guides And Help Documentation Software
Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpDocs competitors?

HelpDocs’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of HelpDocs competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpDocs and 40,000 other technologies on the internet. You can also compare HelpDocs and its feature with top competitors here : HelpDocs vs ServiceNow Service Catalog HelpDocs vs Microsoft Dynamics 365 for Customer Service HelpDocs vs Adobe RoboHelp.

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What is HelpDocs customer distribution based on company size?

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What is HelpDocs market share in the self-service-support?

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What are the top countries that use HelpDocs?

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What are the top industries that use HelpDocs?

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