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Support.com Cloud

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Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products,...Read more

Self Service Support
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Market Share of Support.com Cloud

Current Customer(s)

96

Market Share (Est.)

0.95%

Ranking

#11

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are ServiceNow Service Catalog with 26.12%, Microsoft Dynamics 365 for Customer Service with 23.94%, Adobe RoboHelp with 14.06% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog264226.12%Support.com Cloud vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service242223.94%Support.com Cloud vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp142214.06%Support.com Cloud vs Adobe RoboHelp
Oracle Knowledge Management107210.60%Support.com Cloud vs Oracle Knowledge Management
HelpSite7076.99%Support.com Cloud vs HelpSite
Salesforce Desk.com6386.31%Support.com Cloud vs Salesforce Desk.com
Synthetix2972.94%Support.com Cloud vs Synthetix
Solvvy1641.62%Support.com Cloud vs Solvvy
Aspect Self Service1401.38%Support.com Cloud vs Aspect Self Service
HelpSpot1041.03%Support.com Cloud vs HelpSpot
Do You Dream Up760.75%Support.com Cloud vs Do You Dream Up
Helpy670.66%Support.com Cloud vs Helpy
Magentrix470.46%Support.com Cloud vs Magentrix
ScreenSteps470.46%Support.com Cloud vs ScreenSteps
HelpDocs330.33%Support.com Cloud vs HelpDocs
Magentrix PRM280.28%Support.com Cloud vs Magentrix PRM
Talkus200.20%Support.com Cloud vs Talkus
Snappy Helpdesk150.15%Support.com Cloud vs Snappy Helpdesk
PortalGuard140.14%Support.com Cloud vs PortalGuard
phpMyFAQ110.11%Support.com Cloud vs phpMyFAQ
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Popular Comparisons

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are ServiceNow Service Catalog with 26.12%, Microsoft Dynamics 365 for Customer Service with 23.94%, Adobe RoboHelp with 14.06% market share.

Support.com Cloud vs ServiceNow Service Catalog

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Support.com Cloud vs Microsoft Dynamics 365 for Customer Service

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Support.com Cloud vs Adobe RoboHelp

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Support.com Cloud vs Oracle Knowledge Management

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Support.com Cloud vs HelpSite

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Support.com Cloud vs Salesforce Desk.com

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Support.com Cloud vs Synthetix

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Support.com Cloud vs Solvvy

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Customers of Support.com Cloud

Around the world in 2025, over 96 companies have started using Support.com Cloud as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
All Assignment Support100 - 249AustinTexasUnited States
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actsupport - 24x7 Outsourced Web Hosting Support | Data Center Support | RIM | Customer Support100 - 249CoimbatoreTamil NaduIndia
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Salesforce Offshore Support100 - 249ThaneMaharashtraIndia
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SparkSupport100 - 249CochinKeralaIndia
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The Job Support100 - 249BengaluruKarnatakaIndia
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Pinetree IT Solutions100 - 249SharjahAsh ShariqahUnited Arab Emirates
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iServerSupport100 - 249AlleppeyKeralaIndia
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I-tech Support, Inc.50 - 99OcoeeFloridaUnited States
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CliffSupport50 - 99ThiruvananthapuramKeralaIndia
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SolidSupport20 - 49BethpageNew YorkUnited States
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Support.com Cloud Customers by Products and Services

The top three products and services offering customers that use Support.com Cloud for Self Service Support are Managed It Services (4), Network Security (4), Network Support (3).

Customers

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Support.com Cloud Customers by Employee Size

The majority of Support.com Cloud's customers for the self-service-support category fall in the company size of 0 - 9 employees (53 companies), 20 - 49 employees (24 companies), 10 - 19 employees (9 companies).

Employee Size

Support.com Cloud Customers by Geography

The top three geographies of Support.com Cloud for self-service-support are the United States with 57(63.33%), United Kingdom with 13(14.44%), India with 11(12.22%) customers respectively.

Customers

Employees of Support.com Cloud

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Also see other Products/Services by Support.com Cloud in:

Self Service Support
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Support.com Cloud competitors?

Support.com Cloud’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Support.com Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support.com Cloud and 40,000 other technologies on the internet. You can also compare Support.com Cloud and its feature with top competitors here : Support.com Cloud vs ServiceNow Service Catalog Support.com Cloud vs Microsoft Dynamics 365 for Customer Service Support.com Cloud vs Adobe RoboHelp.

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What is Support.com Cloud customer distribution based on company size?

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What is Support.com Cloud market share in the self-service-support?

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What are the top countries that use Support.com Cloud?

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What are the top industries that use Support.com Cloud?

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