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ServiceNow Service Catalog

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ServiceNow Service Catalog is a self-service application that end users can use to order IT services based on request fulfillment approvals and workfl...Read more

Self Service Support
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Market Share of ServiceNow Service Catalog

Current Customer(s)

1744

Market Share (Est.)

19.24%

Ranking

#2

Top Competitors and Alternatives of ServiceNow Service Catalog

The top three of ServiceNow Service Catalog’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.25%, Adobe RoboHelp with 15.48%, Solvvy with 12.74% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Microsoft Dynamics 365 for Customer Service174519.25%ServiceNow Service Catalog vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp140315.48%ServiceNow Service Catalog vs Adobe RoboHelp
Solvvy115512.74%ServiceNow Service Catalog vs Solvvy
HelpSite8128.96%ServiceNow Service Catalog vs HelpSite
Oracle Knowledge Management6657.34%ServiceNow Service Catalog vs Oracle Knowledge Management
Salesforce Desk.com4805.30%ServiceNow Service Catalog vs Salesforce Desk.com
phpMyFAQ1892.09%ServiceNow Service Catalog vs phpMyFAQ
Do You Dream Up1832.02%ServiceNow Service Catalog vs Do You Dream Up
Synthetix1501.66%ServiceNow Service Catalog vs Synthetix
Support.com Cloud971.07%ServiceNow Service Catalog vs Support.com Cloud
HelpSpot790.87%ServiceNow Service Catalog vs HelpSpot
Aspect Self Service590.65%ServiceNow Service Catalog vs Aspect Self Service
Magentrix440.49%ServiceNow Service Catalog vs Magentrix
Helpy440.49%ServiceNow Service Catalog vs Helpy
ScreenSteps350.39%ServiceNow Service Catalog vs ScreenSteps
Talkus330.36%ServiceNow Service Catalog vs Talkus
Relay Network240.26%ServiceNow Service Catalog vs Relay Network
Snappy Helpdesk190.21%ServiceNow Service Catalog vs Snappy Helpdesk
Magentrix PRM160.18%ServiceNow Service Catalog vs Magentrix PRM
HelpDocs130.14%ServiceNow Service Catalog vs HelpDocs
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Popular Comparisons

Top Competitors and Alternatives of ServiceNow Service Catalog

The top three of ServiceNow Service Catalog’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 19.25%, Adobe RoboHelp with 15.48%, Solvvy with 12.74% market share.

ServiceNow Service Catalog vs Microsoft Dynamics 365 for Customer Service

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ServiceNow Service Catalog vs Adobe RoboHelp

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ServiceNow Service Catalog vs Solvvy

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ServiceNow Service Catalog vs HelpSite

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ServiceNow Service Catalog vs Oracle Knowledge Management

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ServiceNow Service Catalog vs Salesforce Desk.com

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ServiceNow Service Catalog vs phpMyFAQ

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ServiceNow Service Catalog vs Do You Dream Up

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Customers of ServiceNow Service Catalog

Around the world in 2024, over 1744 companies have started using ServiceNow Service Catalog as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Grant Thornton International10,000+LondonEnglandUnited Kingdom
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NTT Data10,000+PlanoTexasUnited States
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Williams-Sonoma10,000+San FranciscoCaliforniaUnited States
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University Of Southern California10,000+Los AngelesCaliforniaUnited States
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7-Eleven10,000+IrvingTexasUnited States
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Stericycle, Inc.10,000+Lake ForestIllinoisUnited States
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DXC Technology (fmr CSC)10,000+McLeanVirginiaUnited States
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Autodesk, Inc.10,000+San RafaelCaliforniaUnited States
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Delta Air Lines10,000+AtlantaGeorgiaUnited States
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Lennox International, Inc.10,000+RichardsonTexasUnited States
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ServiceNow Service Catalog Customers by Products and Services

The top three products and services offering customers that use ServiceNow Service Catalog for Self Service Support are Cybersecurity (81), Cloud Services (78), Project Management (72).

Customers

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ServiceNow Service Catalog Customers by Employee Size

The majority of ServiceNow Service Catalog's customers for the self-service-support category fall in the company size of 10,000+ employees (487 companies), 1,000 - 4,999 employees (301 companies), 100 - 249 employees (219 companies).

Employee Size

ServiceNow Service Catalog Customers by Geography

The top three geographies of ServiceNow Service Catalog for self-service-support are the United States with 1177(73.20%), India with 132(8.21%), United Kingdom with 88(5.47%) customers respectively.

Customers

Employees of ServiceNow Service Catalog

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Also see other Products/Services by ServiceNow Service Catalog in:

Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Service Catalog competitors?

ServiceNow Service Catalog’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp, Solvvy. You can view a full list of ServiceNow Service Catalog competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Service Catalog and 40,000 other technologies on the internet. You can also compare ServiceNow Service Catalog and its feature with top competitors here : ServiceNow Service Catalog vs Microsoft Dynamics 365 for Customer Service ServiceNow Service Catalog vs Adobe RoboHelp ServiceNow Service Catalog vs Solvvy.

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What is ServiceNow Service Catalog customer distribution based on company size?

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What is ServiceNow Service Catalog market share in the self-service-support?

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What are the top countries that use ServiceNow Service Catalog?

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What are the top industries that use ServiceNow Service Catalog?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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