Instant Messaging And Chat
Gain market share and customer base information about the top Instant Messaging And Chat software. Check out our list of Instant Messaging And Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
124
Technologies Tracked
5013828
Companies Tracked
Categories related to Instant Messaging And Chat
Top 5 Instant Messaging And Chat technologies in 2024
Over 5013828 companies are using Instant Messaging And Chat tools. G Suite with 74.69% market share (3744622 customers), Slack with 8.49% market share (425809 customers), Zendesk with 3.32% market share (166487 customers).
Instant Messaging And Chat Customers by Employee Size
The majority of Instant Messaging And Chat category falls in the company size of 0 - 9 employees (2419072 companies), 20 - 49 employees (924133 companies), 10 - 19 employees (727943 companies).
Employee Size
Instant Messaging And Chat Customers by Geography
Companies using Instant Messaging And Chat technology software are majorly from the United States with 2529481 (62.54%), United Kingdom with 330873 (8.18%), India with 234857 (5.81%) customers respectively.
Customers
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Instant Messaging And Chat Customers by Industry
Top industries that use Instant Messaging And Chat for Marketing (55488), Digital Marketing (40135), Social Media (36868).
Customers
Market Share for Top Instant Messaging And Chat Technologies
Analyze the market share of popular Instant Messaging And Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | G Suite | 3744622 | 74.69 |
| 2 | Slack | 425809 | 8.49 |
| 3 | Zendesk | 166487 | 3.32 |
| 4 | Zoho Mail | 136559 | 2.72 |
| 5 | Intercom | 70448 | 1.41 |
| 6 | Microsoft Teams | 56277 | 1.12 |
| 7 | Tidio | 56214 | 1.12 |
| 8 | Snapchat | 42155 | 0.84 |
| 9 | LiveChat | 33793 | 0.67 |
| 10 | Skype | 33785 | 0.67 |
| 11 | Zoho SalesIQ | 30271 | 0.60 |
| 12 | Podium | 26824 | 0.54 |
| 13 | Crisp | 20497 | 0.41 |
| 14 | Drift | 15030 | 0.30 |
| 15 | Smartsupp Live Chat | 14856 | 0.30 |
| 16 | Salesforce Service Cloud | 14100 | 0.28 |
| 17 | Pure Chat | 11786 | 0.24 |
| 18 | Freshchat | 10983 | 0.22 |
| 19 | GetSiteControl | 10278 | 0.20 |
| 20 | LiveAgent | 7609 | 0.15 |
| 21 | Bitrix24 | 7021 | 0.14 |
| 22 | Workplace by Facebook | 7008 | 0.14 |
| 23 | LivePerson | 5801 | 0.12 |
| 24 | Userlike Live Chat | 5320 | 0.11 |
| 25 | Zoho Desk | 5243 | 0.10 |
| 26 | Re:amaze | 4905 | 0.10 |
| 27 | SnapEngage | 3835 | 0.08 |
| 28 | Provide Support | 3453 | 0.07 |
| 29 | Skype for Business | 3381 | 0.07 |
| 30 | Five9 | 3078 | 0.06 |
| 31 | Genesys PureCloud | 3021 | 0.06 |
| 32 | Podio | 2778 | 0.06 |
| 33 | Zimbra | 2313 | 0.05 |
| 34 | Comm100 Live Chat | 2266 | 0.05 |
| 35 | Front | 2113 | 0.04 |
| 36 | HelpCrunch | 1777 | 0.04 |
| 37 | Chaport | 1563 | 0.03 |
| 38 | CallPage | 1537 | 0.03 |
| 39 | Jive | 1404 | 0.03 |
| 40 | Chatbox | 1247 | 0.02 |
| 41 | LiveHelpNow | 1241 | 0.02 |
| 42 | Kayako | 1219 | 0.02 |
| 43 | HipChat | 1128 | 0.02 |
| 44 | Helpshift | 1093 | 0.02 |
| 45 | Chatlio | 1072 | 0.02 |
| 46 | Rocket.Chat | 1065 | 0.02 |
| 47 | Topi | 883 | 0.02 |
| 48 | OnePlace | 842 | 0.02 |
| 49 | HappyFox Chat | 776 | 0.02 |
| 50 | Velaro | 511 | 0.01 |
| 51 | iAdvize | 500 | 0.01 |
| 52 | RumbleTalk | 493 | 0.01 |
| 53 | Beekeeper | 464 | 0.01 |
| 54 | WhosOn | 404 | 0.01 |
| 55 | Mattermost | 362 | 0.01 |
| 56 | inSided | 348 | 0.01 |
| 57 | Nextiva | 341 | 0.01 |
| 58 | Zoho Meeting | 327 | 0.01 |
| 59 | LiveCall | 270 | 0.01 |
| 60 | Heymarket | 245 | 0.00 |
| 61 | REVE Chat | 241 | 0.00 |
| 62 | ProProfs Chat | 200 | 0.00 |
| 63 | SAP Jam | 196 | 0.00 |
| 64 | Subiz | 192 | 0.00 |
| 65 | Onstream Webinars | 154 | 0.00 |
| 66 | SendBird | 148 | 0.00 |
| 67 | Zoho Connect | 145 | 0.00 |
| 68 | Wix Answers | 126 | 0.00 |
| 69 | Zingle | 107 | 0.00 |
| 70 | Elium | 100 | 0.00 |
| 71 | Glip | 90 | 0.00 |
| 72 | TextUs | 79 | 0.00 |
| 73 | UJET | 73 | 0.00 |
| 74 | Clinked | 72 | 0.00 |
| 75 | Solvemate | 62 | 0.00 |
| 76 | Communifire | 57 | 0.00 |
| 77 | LiveHelp | 53 | 0.00 |
| 78 | Wire | 52 | 0.00 |
| 79 | AsisteClick | 51 | 0.00 |
| 80 | Bold360 | 44 | 0.00 |
| 81 | Hibox | 41 | 0.00 |
| 82 | Zyncro | 37 | 0.00 |
| 83 | Flock - Helloflock.com | 33 | 0.00 |
| 84 | ChatWork | 33 | 0.00 |
| 85 | Noodle | 28 | 0.00 |
| 86 | TeamWox | 25 | 0.00 |
| 87 | Adsoup Sales | 25 | 0.00 |
| 88 | eXo Platform | 24 | 0.00 |
| 89 | Hall | 22 | 0.00 |
| 90 | Minsh | 19 | 0.00 |
| 91 | Whisbi | 19 | 0.00 |
| 92 | Nefsis | 18 | 0.00 |
| 93 | Sameroom | 17 | 0.00 |
| 94 | Precurio | 16 | 0.00 |
| 95 | JivoChat | 15 | 0.00 |
| 96 | Zoho Cliq | 14 | 0.00 |
| 97 | Fleep | 13 | 0.00 |
| 98 | Responcierge | 11 | 0.00 |
| 99 | Taskworld | 11 | 0.00 |
| 100 | Stride | 11 | 0.00 |
| 101 | Quire | 10 | 0.00 |
| 102 | Azendoo | 9 | 0.00 |
| 103 | PlanDone | 9 | 0.00 |
| 104 | NABD System | 9 | 0.00 |
| 105 | Team on the Run | 8 | 0.00 |
| 106 | Chatfuel | 7 | 0.00 |
| 107 | Sellsy Teamwork | 7 | 0.00 |
| 108 | Acobot | 7 | 0.00 |
| 109 | viCloning | 6 | 0.00 |
| 110 | Chat Outsource | 5 | 0.00 |
| 111 | Bolste | 5 | 0.00 |
| 112 | SnapComms | 5 | 0.00 |
| 113 | MOOVIA | 4 | 0.00 |
| 114 | Quiq Messaging | 4 | 0.00 |
| 115 | Powermemo | 4 | 0.00 |
| 116 | EasyGrouper | 4 | 0.00 |
| 117 | giosg Live Chat | 3 | 0.00 |
| 118 | cingo.me | 3 | 0.00 |
| 119 | StrikeBase | 3 | 0.00 |
| 120 | Cingo | 3 | 0.00 |
| 121 | Simply Confirm | 2 | 0.00 |
| 122 | CD Messenger | 2 | 0.00 |
| 123 | Diligent Messenger | 2 | 0.00 |
| 124 | Callmaker | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Instant Messaging And Chat software market leaders?
Top leaders in the category for Instant Messaging And Chat software are G Suite, Slack, Zendesk. Here, you can view a full list of Instant Messaging And Chat tools in the market.
How many companies use Instant Messaging And Chat software these days?
Which company has the most significant market share in the Instant Messaging And Chat software space?
What are the top industries that usually use Instant Messaging And Chat softwares?
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