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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Instant Messaging And Chat
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Market Share of Five9

Current Customer(s)

4952

Market Share (Est.)

0.14%

Ranking

#28

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite198208155.84%Five9 vs G Suite
Slack59283216.70%Five9 vs Slack
Zendesk1804145.08%Five9 vs Zendesk
Intercom1613604.55%Five9 vs Intercom
Microsoft Teams1154573.25%Five9 vs Microsoft Teams
Tidio674341.90%Five9 vs Tidio
Snapchat601041.69%Five9 vs Snapchat
Skype581681.64%Five9 vs Skype
Crisp326060.92%Five9 vs Crisp
Zoho SalesIQ305540.86%Five9 vs Zoho SalesIQ
LiveChat294490.83%Five9 vs LiveChat
Podium216550.61%Five9 vs Podium
Smartsupp Live Chat179500.51%Five9 vs Smartsupp Live Chat
Salesforce Service Cloud158950.45%Five9 vs Salesforce Service Cloud
Zoho Mail141310.40%Five9 vs Zoho Mail
GetSiteControl133910.38%Five9 vs GetSiteControl
Skype for Business130790.37%Five9 vs Skype for Business
Drift118950.34%Five9 vs Drift
Genesys PureCloud105540.30%Five9 vs Genesys PureCloud
Freshchat102730.29%Five9 vs Freshchat
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.

Five9 vs G Suite

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Five9 vs Slack

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Five9 vs Zendesk

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Five9 vs Intercom

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Five9 vs Microsoft Teams

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Five9 vs Tidio

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Five9 vs Snapchat

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Five9 vs Skype

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Customers of Five9

Around the world in 2026, over 4900 companies have started using Five9 as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BJC HealthCare10,000+St. LouisMissouriUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Truist10,000+CharlotteNorth CarolinaUnited States
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DXC Technology10,000+AshburnVirginiaUnited States
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EY10,000+LondonEnglandUnited Kingdom
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Primo Brands10,000+TampaFloridaUnited States
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Omron Industrial Automation India10,000+MumbaiMaharashtraIndia
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Qualfon10,000+Highland ParkMichiganUnited States
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New York Life Insurance10,000+New York CityNew YorkUnited States
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American Express10,000+New York CityNew YorkUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Instant Messaging And Chat are Customer Service (94), Data Analytics (94), Cloud Services (92).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (961 companies), 1,000 - 4,999 employees (745 companies), 20 - 49 employees (606 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for instant-messaging-chat are the United States with 3890(84.55%), Canada with 245(5.32%), United Kingdom with 179(3.89%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

VoIP And SIP
Interactive Voice Response (IVR)
Predictive Dialer
Telemarketing
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs G Suite Five9 vs Slack Five9 vs Zendesk.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the instant-messaging-chat?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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