Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Five9’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| G Suite | 1982081 | 55.84% | Five9 vs G Suite |
| Slack | 592832 | 16.70% | Five9 vs Slack |
| Zendesk | 180414 | 5.08% | Five9 vs Zendesk |
| Intercom | 161360 | 4.55% | Five9 vs Intercom |
| Microsoft Teams | 115457 | 3.25% | Five9 vs Microsoft Teams |
| Tidio | 67434 | 1.90% | Five9 vs Tidio |
| Snapchat | 60104 | 1.69% | Five9 vs Snapchat |
| Skype | 58168 | 1.64% | Five9 vs Skype |
| Crisp | 32606 | 0.92% | Five9 vs Crisp |
| Zoho SalesIQ | 30554 | 0.86% | Five9 vs Zoho SalesIQ |
| LiveChat | 29449 | 0.83% | Five9 vs LiveChat |
| Podium | 21655 | 0.61% | Five9 vs Podium |
| Smartsupp Live Chat | 17950 | 0.51% | Five9 vs Smartsupp Live Chat |
| Salesforce Service Cloud | 15895 | 0.45% | Five9 vs Salesforce Service Cloud |
| Zoho Mail | 14131 | 0.40% | Five9 vs Zoho Mail |
| GetSiteControl | 13391 | 0.38% | Five9 vs GetSiteControl |
| Skype for Business | 13079 | 0.37% | Five9 vs Skype for Business |
| Drift | 11895 | 0.34% | Five9 vs Drift |
| Genesys PureCloud | 10554 | 0.30% | Five9 vs Genesys PureCloud |
| Freshchat | 10273 | 0.29% | Five9 vs Freshchat |
Popular Comparisons
The top three of Five9’s competitors in the Instant Messaging And Chat category are G Suite with 55.84%, Slack with 16.70%, Zendesk with 5.08% market share.
Five9 vs G Suite
Five9 vs Slack
Five9 vs Zendesk
Five9 vs Intercom
Five9 vs Microsoft Teams
Five9 vs Tidio
Five9 vs Snapchat
Five9 vs Skype
Around the world in 2026, over 4900 companies have started using Five9 as Instant Messaging And Chat tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| BJC HealthCare | 10,000+ | St. Louis | Missouri | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Truist | 10,000+ | Charlotte | North Carolina | United States | |
| DXC Technology | 10,000+ | Ashburn | Virginia | United States | |
| EY | 10,000+ | London | England | United Kingdom | |
| Primo Brands | 10,000+ | Tampa | Florida | United States | |
| Omron Industrial Automation India | 10,000+ | Mumbai | Maharashtra | India | |
| Qualfon | 10,000+ | Highland Park | Michigan | United States | |
| New York Life Insurance | 10,000+ | New York City | New York | United States | |
| American Express | 10,000+ | New York City | New York | United States |
The top three products and services offering customers that use Five9 for Instant Messaging And Chat are Customer Service (94), Data Analytics (94), Cloud Services (92).
Customers
The majority of Five9's customers for the instant-messaging-chat category fall in the company size of 100 - 249 employees (961 companies), 1,000 - 4,999 employees (745 companies), 20 - 49 employees (606 companies).
Employee Size
The top three geographies of Five9 for instant-messaging-chat are the United States with 3890(84.55%), Canada with 245(5.32%), United Kingdom with 179(3.89%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Five9 competitors?
Five9’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zendesk. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs G Suite Five9 vs Slack Five9 vs Zendesk.
What is Five9 customer distribution based on company size?
What is Five9 market share in the instant-messaging-chat?
What are the top countries that use Five9?
What are the top industries that use Five9?
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