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SmartAction

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Cloud Contact Center Software
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Market Share of SmartAction

Current Customer(s)

50

Market Share (Est.)

0.19%

Ranking

#26

Top Competitors and Alternatives of SmartAction

The top three of SmartAction’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Irene954936.70%SmartAction vs Irene
NICE inContact349113.42%SmartAction vs NICE inContact
Coveo327912.60%SmartAction vs Coveo
Amazon Connect280810.79%SmartAction vs Amazon Connect
Virtual PBX13115.04%SmartAction vs Virtual PBX
Cisco Unified Contact Center Enterprise12794.92%SmartAction vs Cisco Unified Contact Center Enterprise
Spoken Communications6742.59%SmartAction vs Spoken Communications
NICE CXone4421.70%SmartAction vs NICE CXone
VICIdial3581.38%SmartAction vs VICIdial
CallTrackingMetrics2240.86%SmartAction vs CallTrackingMetrics
TASKE1880.72%SmartAction vs TASKE
Genesys Cloud CX1500.58%SmartAction vs Genesys Cloud CX
Synthetix1500.58%SmartAction vs Synthetix
Anywhere3651110.43%SmartAction vs Anywhere365
Grabyo1050.40%SmartAction vs Grabyo
Ozonetel930.36%SmartAction vs Ozonetel
Enghouse Interactive850.33%SmartAction vs Enghouse Interactive
QueueMetrics750.29%SmartAction vs QueueMetrics
Car Wars700.27%SmartAction vs Car Wars
Contivio690.27%SmartAction vs Contivio
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Popular Comparisons

Top Competitors and Alternatives of SmartAction

The top three of SmartAction’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.

SmartAction vs Irene

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SmartAction vs NICE inContact

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SmartAction vs Coveo

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SmartAction vs Amazon Connect

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SmartAction vs Virtual PBX

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SmartAction vs Cisco Unified Contact Center Enterprise

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SmartAction vs Spoken Communications

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SmartAction vs NICE CXone

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Customers of SmartAction

Around the world in 2024, over 50 companies have started using SmartAction as Cloud Contact Center Software tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Biesse Group1,000 - 4,999PesaroThe MarchesItaly
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SWBC1,000 - 4,999San AntonioTexasUnited States
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SmartAction50 - 99El SegundoCaliforniaUnited States
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AGI Innovations Inc0 - 9Redondo BeachCaliforniaUnited States
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VICE5,000 - 9,999BrooklynNew YorkUnited States
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ORIX USA1,000 - 4,999DallasTexasUnited States
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Talkdesk1,000 - 4,999San FranciscoCaliforniaUnited States
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Vice Media1,000 - 4,999BrooklynNew YorkUnited States
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Imperial Resource Group250 - 499MaconGeorgiaUnited States
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Defined.ai250 - 499SeattleWashingtonUnited States
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SmartAction Customers by Products and Services

The top three products and services offering customers that use SmartAction for Cloud Contact Center Software are Artificial Intelligence (4), Technology (3), Machine Learning (3).

Customers

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SmartAction Customers by Employee Size

The majority of SmartAction's customers for the cloud-contact-center-software category fall in the company size of 0 - 9 employees (17 companies), 10 - 19 employees (9 companies), 20 - 49 employees (7 companies).

Employee Size

SmartAction Customers by Geography

The top three geographies of SmartAction for cloud-contact-center-software are the United States with 39(78.00%), India with 3(6.00%), Spain with 2(4.00%) customers respectively.

Customers

Employees of SmartAction

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Also see other Products/Services by SmartAction in:

Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top SmartAction competitors?

SmartAction’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of SmartAction competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SmartAction and 40,000 other technologies on the internet. You can also compare SmartAction and its feature with top competitors here : SmartAction vs Irene SmartAction vs NICE inContact SmartAction vs Coveo.

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What is SmartAction customer distribution based on company size?

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What is SmartAction market share in the cloud-contact-center-software?

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What are the top countries that use SmartAction?

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What are the top industries that use SmartAction?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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