Google Contact Center AI
Google Contact Center AI is an AI powered Customer Management and Business Process Automation tool that brings natural language recognition into conat...Read more
Market Share of Google Contact Center AI
Current Customer(s)
42
Market Share (Est.)
0.16%
Ranking
#34
Top Competitors and Alternatives of Google Contact Center AI
The top three of Google Contact Center AI’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.
Popular Comparisons
Top Competitors and Alternatives of Google Contact Center AI
The top three of Google Contact Center AI’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.
Google Contact Center AI vs Irene
Google Contact Center AI vs NICE inContact
Google Contact Center AI vs Coveo
Google Contact Center AI vs Amazon Connect
Google Contact Center AI vs Virtual PBX
Google Contact Center AI vs Cisco Unified Contact Center Enterprise
Google Contact Center AI vs Spoken Communications
Google Contact Center AI vs NICE CXone
Customers of Google Contact Center AI
Around the world in 2024, over 42 companies have started using Google Contact Center AI as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| AT&T, Inc. | 10,000+ | Dallas | Texas | United States |     |
| [24] 7.ai | 10,000+ | San Jose | California | United States | |
| Verizon Communications, Inc. | 10,000+ | New York City | New York | United States | |
| Cisco Systems, Inc. | 10,000+ | San Jose | California | United States | |
| Macy's | 10,000+ | New York City | New York | United States | |
| Google LLC | 10,000+ | Mountain View | California | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Equifax Inc. | 10,000+ | Atlanta | Georgia | United States | |
| Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States | |
| TEKsystems | 10,000+ | Hanover | Maryland | United States | |
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Google Contact Center AI Customers by Products and Services
The top three products and services offering customers that use Google Contact Center AI for Cloud Contact Center Software are Cloud Services (11), Managed Services (6), Data Analytics (6).
Customers
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Google Contact Center AI Customers by Employee Size
The majority of Google Contact Center AI's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (13 companies), 1,000 - 4,999 employees (10 companies), 100 - 249 employees (7 companies).
Employee Size
Google Contact Center AI Customers by Geography
The top three geographies of Google Contact Center AI for cloud-contact-center-software are the United States with 33(78.57%), India with 3(7.14%), Ireland with 2(4.76%) customers respectively.
Customers
Employees of Google Contact Center AI
Also see other Products/Services by Google Contact Center AI in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Google Contact Center AI competitors?
Google Contact Center AI’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of Google Contact Center AI competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Google Contact Center AI and 40,000 other technologies on the internet. You can also compare Google Contact Center AI and its feature with top competitors here : Google Contact Center AI vs Irene Google Contact Center AI vs NICE inContact Google Contact Center AI vs Coveo.
What is Google Contact Center AI customer distribution based on company size?
What is Google Contact Center AI market share in the cloud-contact-center-software?
What are the top countries that use Google Contact Center AI?
What are the top industries that use Google Contact Center AI?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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