VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
359
Market Share (Est.)
1.40%
Ranking
#8
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 37.23%, NICE inContact with 13.42%, Coveo with 12.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9563 | 37.23% | VICIdial vs Irene |
| NICE inContact | 3446 | 13.42% | VICIdial vs NICE inContact |
| Coveo | 3172 | 12.35% | VICIdial vs Coveo |
| Amazon Connect | 2869 | 11.17% | VICIdial vs Amazon Connect |
| Virtual PBX | 1311 | 5.10% | VICIdial vs Virtual PBX |
| Cisco Unified Contact Center Enterprise | 1288 | 5.01% | VICIdial vs Cisco Unified Contact Center Enterprise |
| Spoken Communications | 659 | 2.57% | VICIdial vs Spoken Communications |
| NICE CXone | 316 | 1.23% | VICIdial vs NICE CXone |
| CallTrackingMetrics | 227 | 0.88% | VICIdial vs CallTrackingMetrics |
| TASKE | 189 | 0.74% | VICIdial vs TASKE |
| Genesys Cloud CX | 156 | 0.61% | VICIdial vs Genesys Cloud CX |
| Synthetix | 154 | 0.60% | VICIdial vs Synthetix |
| Grabyo | 105 | 0.41% | VICIdial vs Grabyo |
| Anywhere365 | 99 | 0.39% | VICIdial vs Anywhere365 |
| QueueMetrics | 95 | 0.37% | VICIdial vs QueueMetrics |
| Enghouse Interactive | 85 | 0.33% | VICIdial vs Enghouse Interactive |
| Contivio | 70 | 0.27% | VICIdial vs Contivio |
| Dialer Software | 65 | 0.25% | VICIdial vs Dialer Software |
| Sharpen | 58 | 0.23% | VICIdial vs Sharpen |
| Natterbox | 55 | 0.21% | VICIdial vs Natterbox |
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 37.23%, NICE inContact with 13.42%, Coveo with 12.35% market share.
VICIdial vs Irene
VICIdial vs NICE inContact
VICIdial vs Coveo
VICIdial vs Amazon Connect
VICIdial vs Virtual PBX
VICIdial vs Cisco Unified Contact Center Enterprise
VICIdial vs Spoken Communications
VICIdial vs NICE CXone
Customers of VICIdial
Around the world in 2024, over 359 companies have started using VICIdial as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| HGS | 10,000+ | Bengaluru | Karnataka | India |     |
| Millicom International Cellular SA | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
| Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
| Sanlam Limited | 10,000+ | Cape Town | Western Cape | South Africa | |
| AT&T, Inc. | 10,000+ | Dallas | Texas | United States | |
| K-Electric | 10,000+ | Karachi | Sindh | Pakistan | |
| Teleperformance SE | 10,000+ | Paris | Ile-de-France | France | |
| Alorica Inc. | 10,000+ | Irvine | California | United States | |
| Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
| IKEA Systems B.V. | 10,000+ | Malmoe | Skane | Sweden | |
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VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Cloud Contact Center Software are Customer Service (15), Lead Generation (14), Bpo (11).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the cloud-contact-center-software category fall in the company size of 20 - 49 employees (79 companies), 100 - 249 employees (79 companies), 50 - 99 employees (36 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for cloud-contact-center-software are the United States with 132(44.00%), India with 54(18.00%), Philippines with 38(12.67%) customers respectively.
Customers
Employees of VICIdial
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FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs Irene VICIdial vs NICE inContact VICIdial vs Coveo.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the cloud-contact-center-software?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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