Synthetix
Multi-Channel Online Customer Service
Market Share of Synthetix
Current Customer(s)
150
Market Share (Est.)
0.58%
Ranking
#12
Top Competitors and Alternatives of Synthetix
The top three of Synthetix’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9549 | 36.70% | Synthetix vs Irene |
| NICE inContact | 3491 | 13.42% | Synthetix vs NICE inContact |
| Coveo | 3279 | 12.60% | Synthetix vs Coveo |
| Amazon Connect | 2808 | 10.79% | Synthetix vs Amazon Connect |
| Virtual PBX | 1311 | 5.04% | Synthetix vs Virtual PBX |
| Cisco Unified Contact Center Enterprise | 1279 | 4.92% | Synthetix vs Cisco Unified Contact Center Enterprise |
| Spoken Communications | 674 | 2.59% | Synthetix vs Spoken Communications |
| NICE CXone | 442 | 1.70% | Synthetix vs NICE CXone |
| VICIdial | 358 | 1.38% | Synthetix vs VICIdial |
| CallTrackingMetrics | 224 | 0.86% | Synthetix vs CallTrackingMetrics |
| TASKE | 188 | 0.72% | Synthetix vs TASKE |
| Genesys Cloud CX | 150 | 0.58% | Synthetix vs Genesys Cloud CX |
| Anywhere365 | 111 | 0.43% | Synthetix vs Anywhere365 |
| Grabyo | 105 | 0.40% | Synthetix vs Grabyo |
| Ozonetel | 93 | 0.36% | Synthetix vs Ozonetel |
| Enghouse Interactive | 85 | 0.33% | Synthetix vs Enghouse Interactive |
| QueueMetrics | 75 | 0.29% | Synthetix vs QueueMetrics |
| Car Wars | 70 | 0.27% | Synthetix vs Car Wars |
| Contivio | 69 | 0.27% | Synthetix vs Contivio |
| Dialer Software | 65 | 0.25% | Synthetix vs Dialer Software |
Popular Comparisons
Top Competitors and Alternatives of Synthetix
The top three of Synthetix’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.
Synthetix vs Irene
Synthetix vs NICE inContact
Synthetix vs Coveo
Synthetix vs Amazon Connect
Synthetix vs Virtual PBX
Synthetix vs Cisco Unified Contact Center Enterprise
Synthetix vs Spoken Communications
Synthetix vs NICE CXone
Customers of Synthetix
Around the world in 2024, over 150 companies have started using Synthetix as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| National Express | 10,000+ | Birmingham | England | United Kingdom |     |
| Boots | 10,000+ | Nottingham | England | United Kingdom | |
| GOV.UK | 10,000+ | London | England | United Kingdom | |
| DWR Cymru Cyfyngedig | 1,000 - 4,999 | Treharris | Wales | United Kingdom | |
| The Government Economic Service | 1,000 - 4,999 | London | England | United Kingdom | |
| Ministry Of Housing, Communities & Local Government | 1,000 - 4,999 | London | England | United Kingdom | |
| Government Digital Service | 1,000 - 4,999 | London | England | United Kingdom | |
| Yorkshire Building Society | 1,000 - 4,999 | Bradford | England | United Kingdom | |
| Virgin Holidays | 1,000 - 4,999 | Crawley | England | United Kingdom | |
| KCOM | 1,000 - 4,999 | Kingston upon Hull | England | United Kingdom | |
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Synthetix Customers by Products and Services
The top three products and services offering customers that use Synthetix for Cloud Contact Center Software are Water supply (5), Wastewater treatment (5), Online Banking (4).
Customers
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Synthetix Customers by Employee Size
The majority of Synthetix's customers for the cloud-contact-center-software category fall in the company size of 1,000 - 4,999 employees (33 companies), 10,000+ employees (22 companies), 0 - 9 employees (20 companies).
Employee Size
Synthetix Customers by Geography
The top three geographies of Synthetix for cloud-contact-center-software are the United Kingdom with 122(82.43%), United States with 16(10.81%), Italy with 2(1.35%) customers respectively.
Customers
Employees of Synthetix
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FAQ
Find answers to the most often asked questions by users.
Who are the top Synthetix competitors?
Synthetix’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of Synthetix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Synthetix and 40,000 other technologies on the internet. You can also compare Synthetix and its feature with top competitors here : Synthetix vs Irene Synthetix vs NICE inContact Synthetix vs Coveo.
What is Synthetix customer distribution based on company size?
What is Synthetix market share in the cloud-contact-center-software?
What are the top countries that use Synthetix?
What are the top industries that use Synthetix?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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