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UseResponse

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UseResponse is an complex solution that consists of 4 products: helpdesk with ticketing, feedback platform, knowledge base and live chat with messenge...Read more

Helpdesk Tools
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Market Share of UseResponse

Current Customer(s)

73

Market Share (Est.)

0.08%

Ranking

#46

Top Competitors and Alternatives of UseResponse

The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1667617.38%UseResponse vs Gorgias
Help Scout1232012.84%UseResponse vs Help Scout
SherpaDesk1148011.97%UseResponse vs SherpaDesk
LiveAgent62996.57%UseResponse vs LiveAgent
Zoho Desk62246.49%UseResponse vs Zoho Desk
Agent.ai61026.36%UseResponse vs Agent.ai
ConnectWise46754.87%UseResponse vs ConnectWise
osTicket39104.08%UseResponse vs osTicket
Front28903.01%UseResponse vs Front
OTRS28843.01%UseResponse vs OTRS
Spiceworks Help Desk19952.08%UseResponse vs Spiceworks Help Desk
Chaport Live Chat19682.05%UseResponse vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14631.52%UseResponse vs Oracle Service Cloud (formerly RightNow)
Kayako12391.29%UseResponse vs Kayako
SupportSystem11401.19%UseResponse vs SupportSystem
ManageEngine ServiceDesk Plus10891.14%UseResponse vs ManageEngine ServiceDesk Plus
HappyFox10061.05%UseResponse vs HappyFox
Helpshift9971.04%UseResponse vs Helpshift
LiveHelpNow9260.97%UseResponse vs LiveHelpNow
GrooveHQ6880.72%UseResponse vs GrooveHQ
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Popular Comparisons

Top Competitors and Alternatives of UseResponse

The top three of UseResponse’s competitors in the Helpdesk Tools category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

UseResponse vs Gorgias

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UseResponse vs Help Scout

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UseResponse vs SherpaDesk

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UseResponse vs LiveAgent

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UseResponse vs Zoho Desk

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UseResponse vs Agent.ai

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UseResponse vs ConnectWise

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UseResponse vs osTicket

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Customers of UseResponse

Around the world in 2026, over 73 companies have started using UseResponse as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Procter & Gamble10,000+CincinnatiOhioUnited States
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IT Logica500 - 999KyivKyiv CityUkraine
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YouFibre250 - 499TewkesburyEnglandUnited Kingdom
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Baramundi Software250 - 499AugsburgBavariaGermany
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MindManager250 - 499San FranciscoCaliforniaUnited States
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Pep's Up100 - 249MarseilleProvence-Alpes-Cote d'AzurFrance
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LayerStack100 - 249SingaporeCentral SingaporeSingapore
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Mediafly100 - 249ChicagoIllinoisUnited States
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Universa Blockchain20 - 49VaduzVaduzLiechtenstein
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BackupGuard20 - 49San ClementeCaliforniaUnited States
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UseResponse Customers by Products and Services

The top three products and services offering customers that use UseResponse for Helpdesk Tools are Collaboration Tools (3), Software Development (3), Cloud Services (3).

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UseResponse Customers by Employee Size

The majority of UseResponse's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (18 companies), 0 - 9 employees (13 companies), 100 - 249 employees (11 companies).

Employee Size

UseResponse Customers by Geography

The top three geographies of UseResponse for helpdesk-tools are the United States with 27(40.91%), Ukraine with 11(16.67%), Germany with 9(13.64%) customers respectively.

Customers

Employees of UseResponse

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Also see other Products/Services by UseResponse in:

Knowledge Management
Helpdesk Tools
Communication
Idea Management

FAQ

Find answers to the most often asked questions by users.

Who are the top UseResponse competitors?

UseResponse’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of UseResponse competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UseResponse and 40,000 other technologies on the internet. You can also compare UseResponse and its feature with top competitors here : UseResponse vs Gorgias UseResponse vs Help Scout UseResponse vs SherpaDesk.

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What is UseResponse customer distribution based on company size?

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What is UseResponse market share in the helpdesk-tools?

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What are the top countries that use UseResponse?

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What are the top industries that use UseResponse?

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