Gorgias
Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more
Market Share of Gorgias
Current Customer(s)
11636
Market Share (Est.)
15.94%
Ranking
#1
Top Competitors and Alternatives of Gorgias
The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 11.15%, LiveAgent with 10.42%, SherpaDesk with 7.72% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Help Scout | 8137 | 11.15% | Gorgias vs Help Scout |
| LiveAgent | 7609 | 10.42% | Gorgias vs LiveAgent |
| SherpaDesk | 5637 | 7.72% | Gorgias vs SherpaDesk |
| Zoho Desk | 5243 | 7.18% | Gorgias vs Zoho Desk |
| osTicket | 3926 | 5.38% | Gorgias vs osTicket |
| ConnectWise | 3765 | 5.16% | Gorgias vs ConnectWise |
| Spiceworks Help Desk | 2177 | 2.98% | Gorgias vs Spiceworks Help Desk |
| Front | 2113 | 2.89% | Gorgias vs Front |
| Oracle Service Cloud (formerly RightNow) | 1993 | 2.73% | Gorgias vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1763 | 2.42% | Gorgias vs OTRS |
| Chaport Live Chat | 1566 | 2.15% | Gorgias vs Chaport Live Chat |
| LiveHelpNow | 1241 | 1.70% | Gorgias vs LiveHelpNow |
| Kayako | 1219 | 1.67% | Gorgias vs Kayako |
| Helpshift | 1093 | 1.50% | Gorgias vs Helpshift |
| HappyFox | 1016 | 1.39% | Gorgias vs HappyFox |
| GrooveHQ | 814 | 1.12% | Gorgias vs GrooveHQ |
| HelpSite | 811 | 1.11% | Gorgias vs HelpSite |
| SupportSystem | 784 | 1.07% | Gorgias vs SupportSystem |
| ManageEngine ServiceDesk Plus | 688 | 0.94% | Gorgias vs ManageEngine ServiceDesk Plus |
| UserEcho | 594 | 0.81% | Gorgias vs UserEcho |
Popular Comparisons
Top Competitors and Alternatives of Gorgias
The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 11.15%, LiveAgent with 10.42%, SherpaDesk with 7.72% market share.
Gorgias vs Help Scout
Gorgias vs LiveAgent
Gorgias vs SherpaDesk
Gorgias vs Zoho Desk
Gorgias vs osTicket
Gorgias vs ConnectWise
Gorgias vs Spiceworks Help Desk
Gorgias vs Front
Customers of Gorgias
Around the world in 2024, over 11635 companies have started using Gorgias as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Olive Garden | 10,000+ | Orlando | Florida | United States |     |
| Chick - Fil-a Riverdale Dwarf House | 10,000+ | Riverdale | Georgia | United States | |
| Giant Tiger | 10,000+ | Ottawa | Ontario | Canada | |
| ANTA | 10,000+ | Xiamen | Fujian | People's Republic of China | |
| Chick-fil-A, Inc. | 10,000+ | Atlanta | Georgia | United States | |
| DuraWeather Poly | 10,000+ | Hertford | North Carolina | United States | |
| Stein Mart | 10,000+ | Jacksonville | Florida | United States | |
| Decathlon S.A. | 10,000+ | Villeneuve-d'Ascq | Hauts-de-France | France | |
| Pier 1 Imports, Inc. | 10,000+ | Fort Worth | Texas | United States | |
| Dr. Cheryl Winter / VITAL Health Solutions | 10,000+ | Conroe | Texas | United States | |
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Gorgias Customers by Products and Services
The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (216), Retail (204), Ecommerce (151).
Customers
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Gorgias Customers by Employee Size
The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (4228 companies), 10 - 19 employees (2814 companies), 20 - 49 employees (2581 companies).
Employee Size
Gorgias Customers by Geography
The top three geographies of Gorgias for helpdesk-tools are the United States with 6997(64.26%), Australia with 1167(10.72%), United Kingdom with 1074(9.86%) customers respectively.
Customers
Employees of Gorgias
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gorgias competitors?
Gorgias’s Top competitors in the helpdesk-tools category are Help Scout, LiveAgent, SherpaDesk. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs Help Scout Gorgias vs LiveAgent Gorgias vs SherpaDesk.
What is Gorgias customer distribution based on company size?
What is Gorgias market share in the helpdesk-tools?
What are the top countries that use Gorgias?
What are the top industries that use Gorgias?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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