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ConnectWise

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IT business management solution.

Help Desk And Ticketing
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Market Share of ConnectWise

Current Customer(s)

4675

Market Share (Est.)

5.01%

Ranking

#7

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1618017.35%ConnectWise vs Gorgias
SherpaDesk1166912.51%ConnectWise vs SherpaDesk
Help Scout1149712.33%ConnectWise vs Help Scout
Zoho Desk60166.45%ConnectWise vs Zoho Desk
LiveAgent59676.40%ConnectWise vs LiveAgent
Agent.ai56886.10%ConnectWise vs Agent.ai
osTicket38124.09%ConnectWise vs osTicket
OTRS28873.10%ConnectWise vs OTRS
Front28313.04%ConnectWise vs Front
Spiceworks Help Desk19632.10%ConnectWise vs Spiceworks Help Desk
Chaport Live Chat17601.89%ConnectWise vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14391.54%ConnectWise vs Oracle Service Cloud (formerly RightNow)
Kayako12401.33%ConnectWise vs Kayako
SupportSystem11491.23%ConnectWise vs SupportSystem
ManageEngine ServiceDesk Plus10881.17%ConnectWise vs ManageEngine ServiceDesk Plus
HappyFox9701.04%ConnectWise vs HappyFox
Helpshift9601.03%ConnectWise vs Helpshift
LiveHelpNow8770.94%ConnectWise vs LiveHelpNow
HelpSite6860.74%ConnectWise vs HelpSite
GrooveHQ6550.70%ConnectWise vs GrooveHQ
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Popular Comparisons

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

ConnectWise vs Gorgias

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ConnectWise vs SherpaDesk

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ConnectWise vs Help Scout

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ConnectWise vs Zoho Desk

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ConnectWise vs LiveAgent

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ConnectWise vs Agent.ai

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ConnectWise vs osTicket

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ConnectWise vs OTRS

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Customers of ConnectWise

Around the world in 2026, over 4585 companies have started using ConnectWise as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
VK.com10,000+Costa MesaCaliforniaUnited States
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SoftServe10,000+AustinTexasUnited States
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Ingram Micro10,000+IrvineCaliforniaUnited States
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PwC10,000+LondonEnglandUnited Kingdom
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KYOCERA Document Solutions Europe10,000+HoofddorpNorth HollandNetherlands
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Movate10,000+PlanoTexasUnited States
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NEW ZEALAND HEALTH GROUP LIMITED10,000+AucklandAucklandNew Zealand
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Sharp Europe10,000+LondonEnglandUnited Kingdom
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NetSuite10,000+AustinTexasUnited States
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Otis Elevator Co.10,000+FarmingtonConnecticutUnited States
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ConnectWise Customers by Products and Services

The top three products and services offering customers that use ConnectWise for Help Desk And Ticketing are Managed Services (603), Cloud Services (322), Managed It Services (318).

Customers

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ConnectWise Customers by Employee Size

The majority of ConnectWise's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (1736 companies), 100 - 249 employees (913 companies), 0 - 9 employees (562 companies).

Employee Size

ConnectWise Customers by Geography

The top three geographies of ConnectWise for helpdesk-tools are the United States with 3308(75.47%), Canada with 312(7.12%), Australia with 285(6.50%) customers respectively.

Customers

Employees of ConnectWise

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Also see other Products/Services by ConnectWise in:

Artificial Intelligence
Artificial Intelligence
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top ConnectWise competitors?

ConnectWise’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of ConnectWise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ConnectWise and 40,000 other technologies on the internet. You can also compare ConnectWise and its feature with top competitors here : ConnectWise vs Gorgias ConnectWise vs SherpaDesk ConnectWise vs Help Scout.

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What is ConnectWise customer distribution based on company size?

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What is ConnectWise market share in the helpdesk-tools?

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What are the top countries that use ConnectWise?

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What are the top industries that use ConnectWise?

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