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ConnectWise

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IT business management solution.

Help Desk And Ticketing
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Market Share of ConnectWise

Current Customer(s)

4675

Market Share (Est.)

4.87%

Ranking

#7

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1667617.38%ConnectWise vs Gorgias
Help Scout1232012.84%ConnectWise vs Help Scout
SherpaDesk1148011.97%ConnectWise vs SherpaDesk
LiveAgent62996.57%ConnectWise vs LiveAgent
Zoho Desk62246.49%ConnectWise vs Zoho Desk
Agent.ai61026.36%ConnectWise vs Agent.ai
osTicket39104.08%ConnectWise vs osTicket
Front28903.01%ConnectWise vs Front
OTRS28843.01%ConnectWise vs OTRS
Spiceworks Help Desk19952.08%ConnectWise vs Spiceworks Help Desk
Chaport Live Chat19682.05%ConnectWise vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14631.52%ConnectWise vs Oracle Service Cloud (formerly RightNow)
Kayako12391.29%ConnectWise vs Kayako
SupportSystem11401.19%ConnectWise vs SupportSystem
ManageEngine ServiceDesk Plus10891.14%ConnectWise vs ManageEngine ServiceDesk Plus
HappyFox10061.05%ConnectWise vs HappyFox
Helpshift9971.04%ConnectWise vs Helpshift
LiveHelpNow9260.97%ConnectWise vs LiveHelpNow
GrooveHQ6880.72%ConnectWise vs GrooveHQ
HelpSite6800.71%ConnectWise vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

ConnectWise vs Gorgias

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ConnectWise vs Help Scout

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ConnectWise vs SherpaDesk

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ConnectWise vs LiveAgent

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ConnectWise vs Zoho Desk

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ConnectWise vs Agent.ai

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ConnectWise vs osTicket

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ConnectWise vs Front

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Customers of ConnectWise

Around the world in 2026, over 4616 companies have started using ConnectWise as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Xerox10,000+NorwalkConnecticutUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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Notified10,000+New York CityNew YorkUnited States
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Prime Healthcare10,000+OntarioCaliforniaUnited States
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TTI10,000+Hong KongHong Kong SARPeople's Republic of China
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IDEA Public Schools10,000+WeslacoTexasUnited States
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Hewlett Packard Enterprise10,000+HoustonTexasUnited States
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Gartner, Inc.10,000+StamfordConnecticutUnited States
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Globe Telecom10,000+TaguigMetro ManilaPhilippines
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WNS10,000+New York CityNew YorkUnited States
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ConnectWise Customers by Products and Services

The top three products and services offering customers that use ConnectWise for Help Desk And Ticketing are Managed Services (610), Cloud Services (330), Managed It Services (321).

Customers

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ConnectWise Customers by Employee Size

The majority of ConnectWise's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (1753 companies), 100 - 249 employees (909 companies), 0 - 9 employees (560 companies).

Employee Size

ConnectWise Customers by Geography

The top three geographies of ConnectWise for helpdesk-tools are the United States with 3326(75.39%), Canada with 315(7.14%), Australia with 288(6.53%) customers respectively.

Customers

Employees of ConnectWise

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Also see other Products/Services by ConnectWise in:

Artificial Intelligence
Help Desk And Ticketing
Artificial Intelligence

FAQ

Find answers to the most often asked questions by users.

Who are the top ConnectWise competitors?

ConnectWise’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of ConnectWise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ConnectWise and 40,000 other technologies on the internet. You can also compare ConnectWise and its feature with top competitors here : ConnectWise vs Gorgias ConnectWise vs Help Scout ConnectWise vs SherpaDesk.

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What is ConnectWise customer distribution based on company size?

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What is ConnectWise market share in the helpdesk-tools?

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What are the top countries that use ConnectWise?

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What are the top industries that use ConnectWise?

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