Kayako
Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.
Market Share of Kayako
Current Customer(s)
1208
Market Share (Est.)
1.66%
Ranking
#14
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 16.11%, Help Scout with 11.08%, LiveAgent with 10.07% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11745 | 16.11% | Kayako vs Gorgias |
| Help Scout | 8081 | 11.08% | Kayako vs Help Scout |
| LiveAgent | 7345 | 10.07% | Kayako vs LiveAgent |
| SherpaDesk | 5633 | 7.73% | Kayako vs SherpaDesk |
| Zoho Desk | 5256 | 7.21% | Kayako vs Zoho Desk |
| osTicket | 3898 | 5.35% | Kayako vs osTicket |
| ConnectWise | 3738 | 5.13% | Kayako vs ConnectWise |
| Spiceworks Help Desk | 2236 | 3.07% | Kayako vs Spiceworks Help Desk |
| Front | 2099 | 2.88% | Kayako vs Front |
| Oracle Service Cloud (formerly RightNow) | 1980 | 2.72% | Kayako vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1760 | 2.41% | Kayako vs OTRS |
| Chaport Live Chat | 1573 | 2.16% | Kayako vs Chaport Live Chat |
| LiveHelpNow | 1245 | 1.71% | Kayako vs LiveHelpNow |
| Helpshift | 1103 | 1.51% | Kayako vs Helpshift |
| HappyFox | 1030 | 1.41% | Kayako vs HappyFox |
| HelpSite | 812 | 1.11% | Kayako vs HelpSite |
| GrooveHQ | 811 | 1.11% | Kayako vs GrooveHQ |
| SupportSystem | 722 | 0.99% | Kayako vs SupportSystem |
| UserEcho | 596 | 0.82% | Kayako vs UserEcho |
| ManageEngine ServiceDesk Plus | 596 | 0.82% | Kayako vs ManageEngine ServiceDesk Plus |
Popular Comparisons
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 16.11%, Help Scout with 11.08%, LiveAgent with 10.07% market share.
Kayako vs Gorgias
Kayako vs Help Scout
Kayako vs LiveAgent
Kayako vs SherpaDesk
Kayako vs Zoho Desk
Kayako vs osTicket
Kayako vs ConnectWise
Kayako vs Spiceworks Help Desk
Customers of Kayako
Around the world in 2024, over 1208 companies have started using Kayako as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| NYU Langone Health | 10,000+ | New York City | New York | United States |     |
| NCR Corporation | 10,000+ | Atlanta | Georgia | United States | |
| Verizon Communications, Inc. | 10,000+ | New York City | New York | United States | |
| Coles Supermarkets Australia Pty Ltd. | 10,000+ | Hawthorn East | Victoria | Australia | |
| Nuance Communications, Inc. | 10,000+ | Burlington | Massachusetts | United States | |
| Tech Mahindra Ltd | 10,000+ | Pune | Maharashtra | India | |
| CommScope Holding Company, Inc. | 10,000+ | Hickory | North Carolina | United States | |
| Jones Lang Lasalle Inc | 10,000+ | Chicago | Illinois | United States | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| Thomson Reuters Corporation | 10,000+ | Toronto | Ontario | Canada | |
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Kayako Customers by Products and Services
The top three products and services offering customers that use Kayako for Helpdesk Tools are Software Development (31), Web Hosting (27), Cloud Services (20).
Customers
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Kayako Customers by Employee Size
The majority of Kayako's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (256 companies), 100 - 249 employees (197 companies), 250 - 499 employees (158 companies).
Employee Size
Kayako Customers by Geography
The top three geographies of Kayako for helpdesk-tools are the United States with 617(63.67%), United Kingdom with 99(10.22%), India with 65(6.71%) customers respectively.
Customers
Employees of Kayako
Also see other Products/Services by Kayako in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Gorgias Kayako vs Help Scout Kayako vs LiveAgent.
What is Kayako customer distribution based on company size?
What is Kayako market share in the helpdesk-tools?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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