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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

596

Market Share (Est.)

0.82%

Ranking

#21

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 16.11%, Help Scout with 11.08%, LiveAgent with 10.07% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1174516.11%ManageEngine ServiceDesk Plus vs Gorgias
Help Scout808111.08%ManageEngine ServiceDesk Plus vs Help Scout
LiveAgent734510.07%ManageEngine ServiceDesk Plus vs LiveAgent
SherpaDesk56337.73%ManageEngine ServiceDesk Plus vs SherpaDesk
Zoho Desk52567.21%ManageEngine ServiceDesk Plus vs Zoho Desk
osTicket38985.35%ManageEngine ServiceDesk Plus vs osTicket
ConnectWise37385.13%ManageEngine ServiceDesk Plus vs ConnectWise
Spiceworks Help Desk22363.07%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Front20992.88%ManageEngine ServiceDesk Plus vs Front
Oracle Service Cloud (formerly RightNow)19802.72%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
OTRS17602.41%ManageEngine ServiceDesk Plus vs OTRS
Chaport Live Chat15732.16%ManageEngine ServiceDesk Plus vs Chaport Live Chat
LiveHelpNow12451.71%ManageEngine ServiceDesk Plus vs LiveHelpNow
Kayako12081.66%ManageEngine ServiceDesk Plus vs Kayako
Helpshift11031.51%ManageEngine ServiceDesk Plus vs Helpshift
HappyFox10301.41%ManageEngine ServiceDesk Plus vs HappyFox
HelpSite8121.11%ManageEngine ServiceDesk Plus vs HelpSite
GrooveHQ8111.11%ManageEngine ServiceDesk Plus vs GrooveHQ
SupportSystem7220.99%ManageEngine ServiceDesk Plus vs SupportSystem
UserEcho5960.82%ManageEngine ServiceDesk Plus vs UserEcho
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 16.11%, Help Scout with 11.08%, LiveAgent with 10.07% market share.

ManageEngine ServiceDesk Plus vs Gorgias

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ManageEngine ServiceDesk Plus vs Help Scout

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ManageEngine ServiceDesk Plus vs LiveAgent

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ManageEngine ServiceDesk Plus vs SherpaDesk

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ManageEngine ServiceDesk Plus vs Zoho Desk

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ManageEngine ServiceDesk Plus vs osTicket

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ManageEngine ServiceDesk Plus vs ConnectWise

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ManageEngine ServiceDesk Plus vs Spiceworks Help Desk

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2024, over 596 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Global Payments, Inc.10,000+AtlantaGeorgiaUnited States
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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University Of Oxford10,000+OxfordEnglandUnited Kingdom
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StarTek10,000+Greenwood VillageColoradoUnited States
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Stein Mart10,000+JacksonvilleFloridaUnited States
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BAE Systems10,000+LondonEnglandUnited Kingdom
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Canadian Solar10,000+GuelphOntarioCanada
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IFFCO10,000+DubaiDubaiUnited Arab Emirates
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Texas A&M University10,000+College StationTexasUnited States
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Broadcom, Inc.10,000+San JoseCaliforniaUnited States
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Cloud Services (17), Managed Services (17), Consulting (16).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (146 companies), 100 - 249 employees (115 companies), 250 - 499 employees (63 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 254(55.58%), United Kingdom with 58(12.69%), Canada with 35(7.66%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Customer Support Services
IT Service
IT Asset Management
Live Chat
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs Help Scout ManageEngine ServiceDesk Plus vs LiveAgent.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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