Modria is a scalable platform, that helps companies resolve customer complaints.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Modria’s competitors in the Help Desk And Ticketing category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16676 | 17.38% | Modria vs Gorgias |
| Help Scout | 12320 | 12.84% | Modria vs Help Scout |
| SherpaDesk | 11480 | 11.97% | Modria vs SherpaDesk |
| LiveAgent | 6299 | 6.57% | Modria vs LiveAgent |
| Zoho Desk | 6224 | 6.49% | Modria vs Zoho Desk |
| Agent.ai | 6102 | 6.36% | Modria vs Agent.ai |
| ConnectWise | 4675 | 4.87% | Modria vs ConnectWise |
| osTicket | 3910 | 4.08% | Modria vs osTicket |
| Front | 2890 | 3.01% | Modria vs Front |
| OTRS | 2884 | 3.01% | Modria vs OTRS |
| Spiceworks Help Desk | 1995 | 2.08% | Modria vs Spiceworks Help Desk |
| Chaport Live Chat | 1968 | 2.05% | Modria vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1463 | 1.52% | Modria vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1239 | 1.29% | Modria vs Kayako |
| SupportSystem | 1140 | 1.19% | Modria vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1089 | 1.14% | Modria vs ManageEngine ServiceDesk Plus |
| HappyFox | 1006 | 1.05% | Modria vs HappyFox |
| Helpshift | 997 | 1.04% | Modria vs Helpshift |
| LiveHelpNow | 926 | 0.97% | Modria vs LiveHelpNow |
| GrooveHQ | 688 | 0.72% | Modria vs GrooveHQ |
Popular Comparisons
The top three of Modria’s competitors in the Help Desk And Ticketing category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.
Modria vs Gorgias
Modria vs Help Scout
Modria vs SherpaDesk
Modria vs LiveAgent
Modria vs Zoho Desk
Modria vs Agent.ai
Modria vs ConnectWise
Modria vs osTicket
Around the world in 2026, over 19 companies have started using Modria as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States | |
| Hanesbrands Inc. | 10,000+ | Winston-Salem | North Carolina | United States | |
| HP | 10,000+ | Palo Alto | California | United States | |
| Morgan Stanley | 10,000+ | New York City | New York | United States | |
| International Paper | 10,000+ | Memphis | Tennessee | United States | |
| Deutsche Bank | 10,000+ | Frankfurt am Main | Hesse | Germany | |
| Allstate Corporation | 10,000+ | Northbrook | Illinois | United States | |
| Kellogg Company | 10,000+ | Battle Creek | Michigan | United States | |
| Samsung | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| DXC Technology | 10,000+ | Ashburn | Virginia | United States |
The top three products and services offering customers that use Modria for Help Desk And Ticketing are Wealth Management (3), Asset Management (3), Investment Banking (2).
Customers
The majority of Modria's customers for the helpdesk-tools category fall in the company size of 10,000+ employees (14 companies), 5,000 - 9,999 employees (3 companies), 20 - 49 employees (1 companies).
Employee Size
The top three geographies of Modria for helpdesk-tools are the United States with 16(84.21%), Germany with 2(10.53%), Korea with 1(5.26%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Modria competitors?
Modria’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Modria competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Modria and 40,000 other technologies on the internet. You can also compare Modria and its feature with top competitors here : Modria vs Gorgias Modria vs Help Scout Modria vs SherpaDesk.
What is Modria customer distribution based on company size?
What is Modria market share in the helpdesk-tools?
What are the top countries that use Modria?
What are the top industries that use Modria?
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