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HelpSite

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HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Help Desk And Ticketing
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Market Share of HelpSite

Current Customer(s)

684

Market Share (Est.)

0.64%

Ranking

#26

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1506314.04%HelpSite vs Gorgias
Help Scout1152510.75%HelpSite vs Help Scout
SherpaDesk1139110.62%HelpSite vs SherpaDesk
ConnectWise80137.47%HelpSite vs ConnectWise
Zoho Desk72966.80%HelpSite vs Zoho Desk
LiveAgent60185.61%HelpSite vs LiveAgent
Agent.ai54585.09%HelpSite vs Agent.ai
OTRS49184.59%HelpSite vs OTRS
osTicket43384.04%HelpSite vs osTicket
Front33063.08%HelpSite vs Front
Spiceworks Help Desk29312.73%HelpSite vs Spiceworks Help Desk
ManageEngine ServiceDesk Plus21702.02%HelpSite vs ManageEngine ServiceDesk Plus
Kayako17851.66%HelpSite vs Kayako
Oracle Service Cloud (formerly RightNow)17751.65%HelpSite vs Oracle Service Cloud (formerly RightNow)
TeamSupport17691.65%HelpSite vs TeamSupport
Chaport Live Chat17201.60%HelpSite vs Chaport Live Chat
SupportSystem11311.05%HelpSite vs SupportSystem
HappyFox10891.02%HelpSite vs HappyFox
Helpshift10290.96%HelpSite vs Helpshift
Web Help Desk9680.90%HelpSite vs Web Help Desk
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Popular Comparisons

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

HelpSite vs Gorgias

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HelpSite vs Help Scout

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HelpSite vs SherpaDesk

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HelpSite vs ConnectWise

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HelpSite vs Zoho Desk

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HelpSite vs LiveAgent

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HelpSite vs Agent.ai

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HelpSite vs OTRS

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Customers of HelpSite

Around the world in 2026, over 684 companies have started using HelpSite as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Illinois10,000+ChampaignIllinoisUnited States
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Next10,000+LeicesterEnglandUnited Kingdom
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IndiaMART InterMESH Limited10,000+NoidaUttar PradeshIndia
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Equinor10,000+StavangerRogalandNorway
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Bayer AG10,000+LeverkusenNorth Rhine-WestphaliaGermany
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Pearson10,000+LondonEnglandUnited Kingdom
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Convergys Intelligent Contact10,000+AltrinchamEnglandUnited Kingdom
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NICE5,000 - 9,999HobokenNew JerseyUnited States
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ESPN5,000 - 9,999BristolConnecticutUnited States
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HelpSite Customers by Products and Services

The top three products and services offering customers that use HelpSite for Help Desk And Ticketing are Saas (21), Software (15), Ecommerce (14).

Customers

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HelpSite Customers by Employee Size

The majority of HelpSite's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (194 companies), 100 - 249 employees (143 companies), 0 - 9 employees (142 companies).

Employee Size

HelpSite Customers by Geography

The top three geographies of HelpSite for helpdesk-tools are the United States with 301(58.22%), United Kingdom with 45(8.70%), Canada with 31(6.00%) customers respectively.

Customers

Employees of HelpSite

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Also see other Products/Services by HelpSite in:

Self Service Support
Help Desk And Ticketing
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpSite competitors?

HelpSite’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs Gorgias HelpSite vs Help Scout HelpSite vs SherpaDesk.

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What is HelpSite customer distribution based on company size?

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What is HelpSite market share in the helpdesk-tools?

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What are the top countries that use HelpSite?

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What are the top industries that use HelpSite?

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