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HelpSite

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HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.

Help Desk And Ticketing
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Market Share of HelpSite

Current Customer(s)

686

Market Share (Est.)

0.74%

Ranking

#20

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1618017.35%HelpSite vs Gorgias
SherpaDesk1166912.51%HelpSite vs SherpaDesk
Help Scout1149712.33%HelpSite vs Help Scout
Zoho Desk60166.45%HelpSite vs Zoho Desk
LiveAgent59676.40%HelpSite vs LiveAgent
Agent.ai56886.10%HelpSite vs Agent.ai
ConnectWise46755.01%HelpSite vs ConnectWise
osTicket38124.09%HelpSite vs osTicket
OTRS28873.10%HelpSite vs OTRS
Front28313.04%HelpSite vs Front
Spiceworks Help Desk19632.10%HelpSite vs Spiceworks Help Desk
Chaport Live Chat17601.89%HelpSite vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14391.54%HelpSite vs Oracle Service Cloud (formerly RightNow)
Kayako12401.33%HelpSite vs Kayako
SupportSystem11491.23%HelpSite vs SupportSystem
ManageEngine ServiceDesk Plus10881.17%HelpSite vs ManageEngine ServiceDesk Plus
HappyFox9701.04%HelpSite vs HappyFox
Helpshift9601.03%HelpSite vs Helpshift
LiveHelpNow8770.94%HelpSite vs LiveHelpNow
GrooveHQ6550.70%HelpSite vs GrooveHQ
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Popular Comparisons

Top Competitors and Alternatives of HelpSite

The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

HelpSite vs Gorgias

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HelpSite vs SherpaDesk

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HelpSite vs Help Scout

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HelpSite vs Zoho Desk

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HelpSite vs LiveAgent

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HelpSite vs Agent.ai

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HelpSite vs ConnectWise

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HelpSite vs osTicket

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Customers of HelpSite

Around the world in 2026, over 667 companies have started using HelpSite as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ALEC10,000+DubaiDubaiUnited Arab Emirates
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Vfairs10,000+CarrolltonTexasUnited States
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Sony DADC10,000+ThalgauSalzburgAustria
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MILLENIUM COMERCIAL & LOGOP DO GMILL DISTRIBUICAO10,000+SerraEspirito SantoBrazil
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Association Of Scientists, Developers & Faculties10,000+Oregon CityOregonUnited States
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University Of Illinois10,000+ChampaignIllinoisUnited States
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Rue2110,000+MaconGeorgiaUnited States
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SmartRecruiters10,000+San FranciscoCaliforniaUnited States
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Spotify10,000+StockholmStockholmSweden
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Salesforce10,000+San FranciscoCaliforniaUnited States
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HelpSite Customers by Products and Services

The top three products and services offering customers that use HelpSite for Help Desk And Ticketing are Saas (21), Software (15), Ecommerce (14).

Customers

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HelpSite Customers by Employee Size

The majority of HelpSite's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (194 companies), 0 - 9 employees (142 companies), 100 - 249 employees (140 companies).

Employee Size

HelpSite Customers by Geography

The top three geographies of HelpSite for helpdesk-tools are the United States with 295(59.12%), United Kingdom with 41(8.22%), Canada with 30(6.01%) customers respectively.

Customers

Employees of HelpSite

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Also see other Products/Services by HelpSite in:

Self Service Support
Help Desk And Ticketing
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top HelpSite competitors?

HelpSite’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs Gorgias HelpSite vs SherpaDesk HelpSite vs Help Scout.

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What is HelpSite customer distribution based on company size?

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What is HelpSite market share in the helpdesk-tools?

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What are the top countries that use HelpSite?

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What are the top industries that use HelpSite?

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