Help Desk And Ticketing
Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
32
Technologies Tracked
23800
Companies Tracked
Categories related to Help Desk And Ticketing
Top 5 Help Desk And Ticketing technologies in 2024
Over 23800 companies are using Help Desk And Ticketing tools. Freshservice with 55.38% market share (13181 customers), Zendesk Support with 16.72% market share (3980 customers), NICE inContact with 14.67% market share (3491 customers).
Technology
Market Share (Est.)
Customers
55.38%
13181
16.72%
3980
14.67%
3491
5.50%
1309
3.80%
905
Others
3.92%
934
Help Desk And Ticketing Customers by Employee Size
The majority of Help Desk And Ticketing category falls in the company size of 0 - 9 employees (8066 companies), 20 - 49 employees (7605 companies), 100 - 249 employees (6635 companies).
Employee Size
Help Desk And Ticketing Customers by Geography
Companies using Help Desk And Ticketing technology software are majorly from the United States with 23699 (68.07%), United Kingdom with 3351 (9.63%), Canada with 1878 (5.39%) customers respectively.
Customers
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Help Desk And Ticketing Customers by Industry
Top industries that use Help Desk And Ticketing for Managed Services (915), Cloud Services (671), Consulting (559).
Customers
Market Share for Top Help Desk And Ticketing Technologies
Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Freshservice | 13181 | 55.38 |
| 2 | Zendesk Support | 3980 | 16.72 |
| 3 | NICE inContact | 3491 | 14.67 |
| 4 | HappyFox Help Desk | 1309 | 5.50 |
| 5 | Symantec ServiceDesk | 905 | 3.80 |
| 6 | Ivanti Service Desk | 279 | 1.17 |
| 7 | EZPro Service Management | 250 | 1.05 |
| 8 | SupportDesk | 79 | 0.33 |
| 9 | Vision Helpdesk | 53 | 0.22 |
| 10 | Oracle PeopleSoft HelpDesk | 42 | 0.18 |
| 11 | ServiceTonic | 37 | 0.16 |
| 12 | SureHelp | 32 | 0.13 |
| 13 | Oracle Siebel HelpDesk | 18 | 0.08 |
| 14 | Elementool Help Desk | 17 | 0.07 |
| 15 | NetSupport ServiceDesk | 16 | 0.07 |
| 16 | WonderDesk | 14 | 0.06 |
| 17 | NTR Cloud | 14 | 0.06 |
| 18 | atSpoke | 12 | 0.05 |
| 19 | Trakdesk | 10 | 0.04 |
| 20 | Aegis Help Desk | 8 | 0.03 |
| 21 | Tele-Support HelpDesk | 8 | 0.03 |
| 22 | Netomi | 8 | 0.03 |
| 23 | IGTech365 | 6 | 0.03 |
| 24 | GS/HelpDesk | 5 | 0.02 |
| 25 | VI Service Desk | 4 | 0.02 |
| 26 | webMethods AgileApps | 4 | 0.02 |
| 27 | Atlassian Assist | 4 | 0.02 |
| 28 | Desklance System | 3 | 0.01 |
| 29 | ACANOTION Help Desk | 3 | 0.01 |
| 30 | RSTickets!Pro | 3 | 0.01 |
| 31 | Online Dispute Resolution powered by Modria | 3 | 0.01 |
| 32 | Seraph | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Help Desk And Ticketing software market leaders?
Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.
How many companies use Help Desk And Ticketing software these days?
Which company has the most significant market share in the Help Desk And Ticketing software space?
What are the top industries that usually use Help Desk And Ticketing softwares?
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