Symantec ServiceDesk
Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemi...Read more
Market Share of Symantec ServiceDesk
Current Customer(s)
905
Market Share (Est.)
3.80%
Ranking
#5
Top Competitors and Alternatives of Symantec ServiceDesk
The top three of Symantec ServiceDesk’s competitors in the Help Desk And Ticketing category are Freshservice with 55.38%, Zendesk Support with 16.72%, NICE inContact with 14.67% market share.
Popular Comparisons
Top Competitors and Alternatives of Symantec ServiceDesk
The top three of Symantec ServiceDesk’s competitors in the Help Desk And Ticketing category are Freshservice with 55.38%, Zendesk Support with 16.72%, NICE inContact with 14.67% market share.
Symantec ServiceDesk vs Freshservice
Symantec ServiceDesk vs Zendesk Support
Symantec ServiceDesk vs NICE inContact
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Customers of Symantec ServiceDesk
Around the world in 2024, over 904 companies have started using Symantec ServiceDesk as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Holiday Retirement | 10,000+ | Winter Park | Florida | United States |     |
| Beckman Coulter | 10,000+ | Brea | California | United States | |
| Alcatel - Lucent | 10,000+ | New Providence | New Jersey | United States | |
| Massachusetts Mutual Life Insurance | 10,000+ | Springfield | Massachusetts | United States | |
| Prime Healthcare Services | 10,000+ | Ontario | California | United States | |
| Nexstar Media Group, Inc. | 10,000+ | Irving | Texas | United States | |
| Hewlett-Packard Enterprise Company | 10,000+ | San Jose | California | United States | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| Manheim | 10,000+ | Atlanta | Georgia | United States | |
| Best Buy Co, Inc. | 10,000+ | Richfield | Minnesota | United States | |
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Symantec ServiceDesk Customers by Products and Services
The top three products and services offering customers that use Symantec ServiceDesk for Help Desk And Ticketing are Managed Services (43), Cybersecurity (42), Cloud Services (38).
Customers
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Symantec ServiceDesk Customers by Employee Size
The majority of Symantec ServiceDesk's customers for the help-desk-and-ticketing category fall in the company size of 10,000+ employees (234 companies), 1,000 - 4,999 employees (232 companies), 100 - 249 employees (101 companies).
Employee Size
Symantec ServiceDesk Customers by Geography
The top three geographies of Symantec ServiceDesk for help-desk-and-ticketing are the United States with 390(53.57%), United Kingdom with 132(18.13%), Australia with 50(6.87%) customers respectively.
Customers
Employees of Symantec ServiceDesk
Also see other Products/Services by Symantec ServiceDesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Symantec ServiceDesk competitors?
Symantec ServiceDesk’s Top competitors in the help-desk-and-ticketing category are Freshservice, Zendesk Support, NICE inContact. You can view a full list of Symantec ServiceDesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Symantec ServiceDesk and 40,000 other technologies on the internet. You can also compare Symantec ServiceDesk and its feature with top competitors here : Symantec ServiceDesk vs Freshservice Symantec ServiceDesk vs Zendesk Support Symantec ServiceDesk vs NICE inContact.
What is Symantec ServiceDesk customer distribution based on company size?
What is Symantec ServiceDesk market share in the help-desk-and-ticketing?
What are the top countries that use Symantec ServiceDesk?
What are the top industries that use Symantec ServiceDesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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