image

Zendesk Support

thumbs_up

thumbs_down

Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides th...Read more

Help Desk And Ticketing
icon

Market Share of Zendesk Support

Current Customer(s)

3980

Market Share (Est.)

16.72%

Ranking

#2

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Help Desk And Ticketing category are Freshservice with 55.38%, NICE inContact with 14.67%, HappyFox Help Desk with 5.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshservice1318155.38%Zendesk Support vs Freshservice
NICE inContact349114.67%Zendesk Support vs NICE inContact
HappyFox Help Desk13095.50%Zendesk Support vs HappyFox Help Desk
Symantec ServiceDesk9053.80%Zendesk Support vs Symantec ServiceDesk
Ivanti Service Desk2791.17%Zendesk Support vs Ivanti Service Desk
EZPro Service Management2501.05%Zendesk Support vs EZPro Service Management
SupportDesk790.33%Zendesk Support vs SupportDesk
Vision Helpdesk530.22%Zendesk Support vs Vision Helpdesk
Oracle PeopleSoft HelpDesk420.18%Zendesk Support vs Oracle PeopleSoft HelpDesk
ServiceTonic370.16%Zendesk Support vs ServiceTonic
SureHelp320.13%Zendesk Support vs SureHelp
Oracle Siebel HelpDesk180.08%Zendesk Support vs Oracle Siebel HelpDesk
Elementool Help Desk170.07%Zendesk Support vs Elementool Help Desk
NetSupport ServiceDesk160.07%Zendesk Support vs NetSupport ServiceDesk
WonderDesk140.06%Zendesk Support vs WonderDesk
NTR Cloud140.06%Zendesk Support vs NTR Cloud
atSpoke120.05%Zendesk Support vs atSpoke
Trakdesk100.04%Zendesk Support vs Trakdesk
Aegis Help Desk80.03%Zendesk Support vs Aegis Help Desk
Netomi80.03%Zendesk Support vs Netomi
image

Popular Comparisons

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Help Desk And Ticketing category are Freshservice with 55.38%, NICE inContact with 14.67%, HappyFox Help Desk with 5.50% market share.

Zendesk Support vs Freshservice

arrow_icon

Zendesk Support vs NICE inContact

arrow_icon

Zendesk Support vs HappyFox Help Desk

arrow_icon

Zendesk Support vs Symantec ServiceDesk

arrow_icon

Zendesk Support vs Ivanti Service Desk

arrow_icon

Zendesk Support vs EZPro Service Management

arrow_icon

Zendesk Support vs SupportDesk

arrow_icon

Zendesk Support vs Vision Helpdesk

arrow_icon

Customers of Zendesk Support

Around the world in 2024, over 3978 companies have started using Zendesk Support as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Nordea Bank Apb10,000+HelsinkiUusimaaFinland
social_iconsocial_iconsocial_iconsocial_icon
TDCX10,000+SingaporeCentral SingaporeSingapore
social_iconsocial_iconsocial_iconsocial_icon
EF Education First10,000+NewtonMassachusettsUnited States
social_iconsocial_iconsocial_iconsocial_icon
Electronic Arts, Inc.10,000+Redwood CityCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Snap-On Incorporated10,000+KenoshaWisconsinUnited States
social_iconsocial_iconsocial_iconsocial_icon
Guidehouse LLP10,000+Washington, D.C.Washington, D.C.United States
social_iconsocial_iconsocial_iconsocial_icon
Facebook, Inc.10,000+Menlo ParkCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Adecco Group AG10,000+ZurichZurichSwitzerland
social_iconsocial_iconsocial_iconsocial_icon
Intel Corporation10,000+Santa ClaraCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Groupe Adeo10,000+RonchinHauts-de-FranceFrance
social_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Zendesk Support Customers by Products and Services

The top three products and services offering customers that use Zendesk Support for Help Desk And Ticketing are Technology (59), Ecommerce (43), Marketing (43).

Customers

Download the 6sense Chrome Extension to get verified contact data of Zendesk Support employees

Install Now
Company Logo

Zendesk Support Customers by Employee Size

The majority of Zendesk Support's customers for the help-desk-and-ticketing category fall in the company size of 0 - 9 employees (976 companies), 20 - 49 employees (924 companies), 100 - 249 employees (558 companies).

Employee Size

Zendesk Support Customers by Geography

The top three geographies of Zendesk Support for help-desk-and-ticketing are the United States with 1639(53.65%), United Kingdom with 346(11.33%), France with 210(6.87%) customers respectively.

Customers

Employees of Zendesk Support

image

Also see other Products/Services by Zendesk Support in:

Social Customer Support
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Support competitors?

Zendesk Support’s Top competitors in the help-desk-and-ticketing category are Freshservice, NICE inContact, HappyFox Help Desk. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet. You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Freshservice Zendesk Support vs NICE inContact Zendesk Support vs HappyFox Help Desk.

faq icon

What is Zendesk Support customer distribution based on company size?

faq icon

What is Zendesk Support market share in the help-desk-and-ticketing?

faq icon

What are the top countries that use Zendesk Support?

faq icon

What are the top industries that use Zendesk Support?

faq icon
Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2024 6sense