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Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2026, over 276,290 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 229,546 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 25.07% of market share, Tidio with 20.59% of market share, Qualtrics with 19.16% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,336), Education (1,934), Research (1,552).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

355344

Companies Tracked

Categories related to Customer Satisfaction Ratings

CRM Platforms

Sales Enablement

Sales Management

Lead Capture

Live Chat

Top 5 Customer Satisfaction Ratings technologies in 2026

Over 355344 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 25.07% market share (89082 customers), Tidio with 20.59% market share (73181 customers), Qualtrics with 19.16% market share (68082 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

25.07%

89082

Tidio

20.59%

73181

Qualtrics

19.16%

68082

LiveChat

9.05%

32145

Canny

6.42%

22806

Others

19.71%

70048

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (258094 companies), 20 - 49 employees (95518 companies), 100 - 249 employees (37036 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 229546 (59.47%), United Kingdom with 37363 (9.68%), Australia with 25587 (6.63%) customers respectively.

Customers

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2336), Education (1934), Research (1552).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	89082	25.07
2	Tidio	73181	20.59
3	Qualtrics	68082	19.16
4	LiveChat	32145	9.05
5	Canny	22806	6.42
6	Yotpo	22383	6.30
7	Podium	21059	5.93
8	UserVoice	3701	1.04
9	Genesys PureCloud	3569	1.00
10	NiceJob	2914	0.82
11	Survicate	2407	0.68
12	Broadly	2403	0.68
13	Gainsight	1815	0.51
14	SatisMeter	1119	0.31
15	ClickDesk	1050	0.30
16	Grade.us	848	0.24
17	Get Satisfaction	797	0.22
18	LimeSurvey	691	0.19
19	AskNicely	580	0.16
20	Wootric	577	0.16
21	xSellco Helpdesk	528	0.15
22	Nextiva	509	0.14
23	Lithium	384	0.11
24	Totango	376	0.11
25	SAP C4C Service	299	0.08
26	Clarabridge CX Social	233	0.07
27	SurveySparrow	229	0.06
28	ManageEngine SupportCenter Plus	171	0.05
29	Hippo Video	156	0.04
30	MindTouch	152	0.04
31	Key Survey	135	0.04
32	DTG	101	0.03
33	CustomerGauge	94	0.03
34	Wix Answers	94	0.03
35	RepuGen	92	0.03
36	Customer Thermometer	86	0.02
37	Nicereply	72	0.02
38	GetMoreReviews	52	0.01
39	IBM Service Delivery Manager	45	0.01
40	Zonka Feedback	44	0.01
41	MaritzCX	44	0.01
42	TurnTo	36	0.01
43	Retently	30	0.01
44	Feedier	26	0.01
45	Salesmachine	23	0.01
46	AceBot.ai	16	0.00
47	UserIQ	15	0.00
48	CloudCherry	13	0.00
49	Promoter.io	10	0.00
50	Reputology	9	0.00
51	SimpleFeedback	9	0.00
52	QuickTapSurvey	9	0.00
53	CustomerLove	8	0.00
54	ClassApps SelectSurvey.NET	7	0.00
55	ReviewCaddy	6	0.00
56	Intouch Insight	5	0.00
57	SightMill	4	0.00
58	Survey Anyplace	4	0.00
59	Incogneato	3	0.00
60	Ninchat	3	0.00
61	Polljoy	3	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, Qualtrics. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.