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Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2026, over 279,336 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 252,308 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 23.37% of market share, Qualtrics with 22.90% of market share, Tidio with 19.27% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,344), Education (1,947), Research (1,550).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

398732

Companies Tracked

Categories related to Customer Satisfaction Ratings

CRM Platforms

Sales Enablement

Sales Management

Live Chat

Customer Experience

Top 5 Customer Satisfaction Ratings technologies in 2026

Over 398732 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 23.37% market share (93188 customers), Qualtrics with 22.90% market share (91309 customers), Tidio with 19.27% market share (76828 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

23.37%

93188

Qualtrics

22.90%

91309

Tidio

19.27%

76828

LiveChat

8.71%

34720

Canny

5.87%

23400

Others

19.88%

79287

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (288029 companies), 20 - 49 employees (99431 companies), 100 - 249 employees (38319 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 252308 (59.86%), United Kingdom with 40608 (9.63%), Australia with 27030 (6.41%) customers respectively.

Customers

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2344), Education (1947), Research (1550).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	93188	23.37
2	Qualtrics	91309	22.90
3	Tidio	76828	19.27
4	LiveChat	34720	8.71
5	Canny	23400	5.87
6	Yotpo	23128	5.80
7	Podium	21466	5.38
8	Survicate	8237	2.07
9	Genesys PureCloud	4877	1.22
10	UserVoice	4041	1.01
11	NiceJob	3045	0.76
12	Broadly	2375	0.60
13	Gainsight	1835	0.46
14	SatisMeter	1222	0.31
15	ClickDesk	1048	0.26
16	Grade.us	917	0.23
17	Get Satisfaction	878	0.22
18	LimeSurvey	695	0.17
19	Wootric	625	0.16
20	AskNicely	580	0.15
21	xSellco Helpdesk	554	0.14
22	Nextiva	516	0.13
23	Lithium	455	0.11
24	Totango	378	0.09
25	SAP C4C Service	293	0.07
26	Clarabridge CX Social	236	0.06
27	SurveySparrow	212	0.05
28	ManageEngine SupportCenter Plus	173	0.04
29	Hippo Video	160	0.04
30	MindTouch	156	0.04
31	Key Survey	141	0.04
32	DTG	107	0.03
33	RepuGen	97	0.02
34	CustomerGauge	95	0.02
35	Wix Answers	95	0.02
36	Customer Thermometer	82	0.02
37	Retently	76	0.02
38	Nicereply	68	0.02
39	GetMoreReviews	54	0.01
40	IBM Service Delivery Manager	51	0.01
41	Zonka Feedback	47	0.01
42	MaritzCX	44	0.01
43	TurnTo	36	0.01
44	Feedier	27	0.01
45	Salesmachine	25	0.01
46	AceBot.ai	17	0.00
47	UserIQ	15	0.00
48	CloudCherry	13	0.00
49	Honestly	10	0.00
50	Promoter.io	10	0.00
51	Reputology	9	0.00
52	SimpleFeedback	9	0.00
53	QuickTapSurvey	9	0.00
54	CustomerLove	9	0.00
55	ClassApps SelectSurvey.NET	7	0.00
56	Intouch Insight	5	0.00
57	ReviewCaddy	5	0.00
58	SightMill	4	0.00
59	Survey Anyplace	4	0.00
60	Incogneato	3	0.00
61	Praiseworthy	3	0.00
62	Ninchat	3	0.00
63	Polljoy	3	0.00
64	Metriculator	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Qualtrics, Tidio. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.