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IBM Service Delivery Manager

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IBM Service Delivery Manager helps organizations to ensure positive customer satisfaction and customer relationship is maintained.

Customer Satisfaction Ratings
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Market Share of IBM Service Delivery Manager

Current Customer(s)

39

Market Share (Est.)

0.01%

Ranking

#40

Top Competitors and Alternatives of IBM Service Delivery Manager

The top three of IBM Service Delivery Manager’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.88%, Tidio with 19.75%, LiveChat with 12.06% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder7300625.88%IBM Service Delivery Manager vs 123FormBuilder
Tidio5571119.75%IBM Service Delivery Manager vs Tidio
LiveChat3403412.06%IBM Service Delivery Manager vs LiveChat
Qualtrics2856510.13%IBM Service Delivery Manager vs Qualtrics
Podium269849.57%IBM Service Delivery Manager vs Podium
Yotpo237188.41%IBM Service Delivery Manager vs Yotpo
Canny104163.69%IBM Service Delivery Manager vs Canny
Survicate44751.59%IBM Service Delivery Manager vs Survicate
UserVoice37571.33%IBM Service Delivery Manager vs UserVoice
Broadly32141.14%IBM Service Delivery Manager vs Broadly
Genesys PureCloud30601.08%IBM Service Delivery Manager vs Genesys PureCloud
NiceJob24400.86%IBM Service Delivery Manager vs NiceJob
SatisMeter16980.60%IBM Service Delivery Manager vs SatisMeter
ClickDesk13350.47%IBM Service Delivery Manager vs ClickDesk
Wootric13000.46%IBM Service Delivery Manager vs Wootric
Gainsight12870.46%IBM Service Delivery Manager vs Gainsight
Grade.us11290.40%IBM Service Delivery Manager vs Grade.us
Get Satisfaction8920.32%IBM Service Delivery Manager vs Get Satisfaction
Lithium6860.24%IBM Service Delivery Manager vs Lithium
AskNicely5140.18%IBM Service Delivery Manager vs AskNicely
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Popular Comparisons

Top Competitors and Alternatives of IBM Service Delivery Manager

The top three of IBM Service Delivery Manager’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.88%, Tidio with 19.75%, LiveChat with 12.06% market share.

IBM Service Delivery Manager vs 123FormBuilder

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IBM Service Delivery Manager vs Tidio

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IBM Service Delivery Manager vs LiveChat

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IBM Service Delivery Manager vs Qualtrics

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IBM Service Delivery Manager vs Podium

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IBM Service Delivery Manager vs Yotpo

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IBM Service Delivery Manager vs Canny

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IBM Service Delivery Manager vs Survicate

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Customers of IBM Service Delivery Manager

Around the world in 2024, over 39 companies have started using IBM Service Delivery Manager as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Blockbuster Inc.10,000+DallasTexasUnited States
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JP Morgan Chase & Co.10,000+New York CityNew YorkUnited States
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Kantar10,000+LondonEnglandUnited Kingdom
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United Rentals, Inc.10,000+StamfordConnecticutUnited States
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Pfizer, Inc.10,000+New York CityNew YorkUnited States
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BHP Group Plc10,000+MelbourneVictoriaAustralia
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Heineken10,000+AmsterdamNorth HollandNetherlands
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Banco Do Brasil SA10,000+BrasiliaFederal DistrictBrazil
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Morgan Stanley10,000+New York CityNew YorkUnited States
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IBM Service Delivery Manager Customers by Products and Services

The top three products and services offering customers that use IBM Service Delivery Manager for Customer Satisfaction Ratings are Cloud Services (5), Data Analytics (4), Managed Services (4).

Customers

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IBM Service Delivery Manager Customers by Employee Size

The majority of IBM Service Delivery Manager's customers for the customer-satisfaction category fall in the company size of 10,000+ employees (17 companies), 20 - 49 employees (5 companies), 5,000 - 9,999 employees (4 companies).

Employee Size

IBM Service Delivery Manager Customers by Geography

The top three geographies of IBM Service Delivery Manager for customer-satisfaction are the United States with 18(51.43%), India with 3(8.57%), United Kingdom with 3(8.57%) customers respectively.

Customers

Employees of IBM Service Delivery Manager

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Also see other Products/Services by IBM Service Delivery Manager in:

Customer Satisfaction Ratings

FAQ

Find answers to the most often asked questions by users.

Who are the top IBM Service Delivery Manager competitors?

IBM Service Delivery Manager’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of IBM Service Delivery Manager competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of IBM Service Delivery Manager and 40,000 other technologies on the internet. You can also compare IBM Service Delivery Manager and its feature with top competitors here : IBM Service Delivery Manager vs 123FormBuilder IBM Service Delivery Manager vs Tidio IBM Service Delivery Manager vs LiveChat.

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What is IBM Service Delivery Manager customer distribution based on company size?

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What is IBM Service Delivery Manager market share in the customer-satisfaction?

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What are the top countries that use IBM Service Delivery Manager?

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What are the top industries that use IBM Service Delivery Manager?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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