Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
3021
Market Share (Est.)
1.07%
Ranking
#11
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 26.00%, Tidio with 19.84%, LiveChat with 11.93% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 26.00%, Tidio with 19.84%, LiveChat with 11.93% market share.
Genesys PureCloud vs 123FormBuilder
Genesys PureCloud vs Tidio
Genesys PureCloud vs LiveChat
Genesys PureCloud vs Qualtrics
Genesys PureCloud vs Podium
Genesys PureCloud vs Yotpo
Genesys PureCloud vs Canny
Genesys PureCloud vs Survicate
Customers of Genesys PureCloud
Around the world in 2024, over 3020 companies have started using Genesys PureCloud as Customer Satisfaction Ratings tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| State Of Missouri | 10,000+ | Jefferson City | Missouri | United States |     |
| Owens Corning | 10,000+ | Toledo | Ohio | United States | |
| HelloFresh | 10,000+ | Berlin | Berlin | Germany | |
| Banco Davivienda SA | 10,000+ | Bogota | Bogota D.C. | Colombia | |
| Advocate Health Care | 10,000+ | Downers Grove | Illinois | United States | |
| Becton, Dickinson and Company | 10,000+ | Franklin Lakes | New Jersey | United States | |
| Equifax Inc. | 10,000+ | Atlanta | Georgia | United States | |
| CBS Corporation | 10,000+ | New York City | New York | United States | |
| BD Biosciences | 10,000+ | San Jose | California | United States | |
| BMW Of North America, LLC | 10,000+ | Woodcliff Lake | New Jersey | United States | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for Customer Satisfaction Ratings are Insurance (73), Cloud Services (61), Managed Services (58).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the customer-satisfaction category fall in the company size of 100 - 249 employees (498 companies), 1,000 - 4,999 employees (468 companies), 20 - 49 employees (373 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for customer-satisfaction are the United States with 1306(52.20%), Australia with 392(15.67%), United Kingdom with 343(13.71%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs 123FormBuilder Genesys PureCloud vs Tidio Genesys PureCloud vs LiveChat.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the customer-satisfaction?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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