NICE inContact
NICE inContacts is a cloud call center software that enables better customer service with automatic call distribution, interactive voice response, ski...Read more
Market Share of NICE inContact
Current Customer(s)
3485
Market Share (Est.)
0.18%
Ranking
#35
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Communication category are Whatsapp Business with 31.75%, Slack with 21.49%, Microsoft Office 365 with 19.40% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Whatsapp Business | 630092 | 31.75% | NICE inContact vs Whatsapp Business |
| Slack | 426412 | 21.49% | NICE inContact vs Slack |
| Microsoft Office 365 | 385043 | 19.40% | NICE inContact vs Microsoft Office 365 |
| Intercom | 79039 | 3.98% | NICE inContact vs Intercom |
| Quip | 55130 | 2.78% | NICE inContact vs Quip |
| Skype | 33775 | 1.70% | NICE inContact vs Skype |
| Agile CRM | 31741 | 1.60% | NICE inContact vs Agile CRM |
| GoToWebinar | 27984 | 1.41% | NICE inContact vs GoToWebinar |
| Asana | 22164 | 1.12% | NICE inContact vs Asana |
| Avaya | 17149 | 0.86% | NICE inContact vs Avaya |
| Verizon | 15734 | 0.79% | NICE inContact vs Verizon |
| Twilio | 15393 | 0.78% | NICE inContact vs Twilio |
| ON24 | 10089 | 0.51% | NICE inContact vs ON24 |
| DonorPerfect | 9980 | 0.50% | NICE inContact vs DonorPerfect |
| Ryver | 9795 | 0.49% | NICE inContact vs Ryver |
| Breezy HR | 8948 | 0.45% | NICE inContact vs Breezy HR |
| Mitel | 8640 | 0.44% | NICE inContact vs Mitel |
| Recruiterbox | 8305 | 0.42% | NICE inContact vs Recruiterbox |
| Microsoft Dynamics GP | 8099 | 0.41% | NICE inContact vs Microsoft Dynamics GP |
| PBworks BusinessHub | 7827 | 0.39% | NICE inContact vs PBworks BusinessHub |
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Communication category are Whatsapp Business with 31.75%, Slack with 21.49%, Microsoft Office 365 with 19.40% market share.
NICE inContact vs Whatsapp Business
NICE inContact vs Slack
NICE inContact vs Microsoft Office 365
NICE inContact vs Intercom
NICE inContact vs Quip
NICE inContact vs Skype
NICE inContact vs Agile CRM
NICE inContact vs GoToWebinar
Customers of NICE inContact
Around the world in 2024, over 3485 companies have started using NICE inContact as Communication tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Hard Rock Cafe | 10,000+ | Davie | Florida | United States |     |
| TruGreen | 10,000+ | Memphis | Tennessee | United States | |
| Optum | 10,000+ | Eden Prairie | Minnesota | United States | |
| Banfield Pet Hospital | 10,000+ | Vancouver | Washington | United States | |
| Acadia Healthcare Company, Inc | 10,000+ | Franklin | Tennessee | United States | |
| Internal Revenue Service | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| American Greetings Corporation | 10,000+ | Cleveland | Ohio | United States | |
| US Army | 10,000+ | Arlington | Virginia | United States | |
| Hartford HealthCare | 10,000+ | Hartford | Connecticut | United States | |
| US Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Communication are Consulting (32), Managed Services (29), Technology (29).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the communication category fall in the company size of 0 - 9 employees (1153 companies), 20 - 49 employees (491 companies), 100 - 249 employees (390 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for communication are the United States with 3048(89.96%), United Kingdom with 103(3.04%), Canada with 94(2.77%) customers respectively.
Customers
Employees of NICE inContact
Also see other Products/Services by NICE inContact in:
FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Whatsapp Business NICE inContact vs Slack NICE inContact vs Microsoft Office 365.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the communication?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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