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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

Communication
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Market Share of Genesys PureCloud

Current Customer(s)

3060

Market Share (Est.)

0.15%

Ranking

#40

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 31.32%, Slack with 21.14%, Microsoft Office 365 with 19.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Whatsapp Business63016331.32%Genesys PureCloud vs Whatsapp Business
Slack42544621.14%Genesys PureCloud vs Slack
Microsoft Office 36538546719.16%Genesys PureCloud vs Microsoft Office 365
Intercom790653.93%Genesys PureCloud vs Intercom
Quip550342.74%Genesys PureCloud vs Quip
Skype337891.68%Genesys PureCloud vs Skype
Agile CRM317191.58%Genesys PureCloud vs Agile CRM
Smooch.io291421.45%Genesys PureCloud vs Smooch.io
GoToWebinar280071.39%Genesys PureCloud vs GoToWebinar
Asana217811.08%Genesys PureCloud vs Asana
Avaya171260.85%Genesys PureCloud vs Avaya
Verizon157690.78%Genesys PureCloud vs Verizon
Twilio154470.77%Genesys PureCloud vs Twilio
ON24100790.50%Genesys PureCloud vs ON24
DonorPerfect99680.50%Genesys PureCloud vs DonorPerfect
Ryver97930.49%Genesys PureCloud vs Ryver
Breezy HR88610.44%Genesys PureCloud vs Breezy HR
Mitel86380.43%Genesys PureCloud vs Mitel
Recruiterbox83040.41%Genesys PureCloud vs Recruiterbox
Microsoft Dynamics GP80980.40%Genesys PureCloud vs Microsoft Dynamics GP
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Communication category are Whatsapp Business with 31.32%, Slack with 21.14%, Microsoft Office 365 with 19.16% market share.

Genesys PureCloud vs Whatsapp Business

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Genesys PureCloud vs Slack

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Genesys PureCloud vs Microsoft Office 365

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Genesys PureCloud vs Intercom

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Genesys PureCloud vs Quip

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Genesys PureCloud vs Skype

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Genesys PureCloud vs Agile CRM

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Genesys PureCloud vs Smooch.io

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Customers of Genesys PureCloud

Around the world in 2024, over 3059 companies have started using Genesys PureCloud as Communication tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Dimension Data10,000+PleasantonCaliforniaUnited States
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International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Walgreens10,000+DeerfieldIllinoisUnited States
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Steris Plc10,000+MentorOhioUnited States
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Conduent Incorporated10,000+Florham ParkNew JerseyUnited States
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Genesis HealthCare, Inc.10,000+Kennett SquarePennsylvaniaUnited States
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Ogilvy10,000+New York CityNew YorkUnited States
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AdaptHealth Corp10,000+Plymouth MeetingPennsylvaniaUnited States
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A1 Telekom Austria AG10,000+ViennaViennaAustria
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Unisys Corporation10,000+Blue BellPennsylvaniaUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Communication are Insurance (73), Cloud Services (61), Managed Services (58).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the communication category fall in the company size of 100 - 249 employees (505 companies), 1,000 - 4,999 employees (478 companies), 20 - 49 employees (371 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for communication are the United States with 1321(52.34%), Australia with 395(15.65%), United Kingdom with 345(13.67%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Auto Dialer
Customer Engagement
VoIP And SIP
Unified Communications
Fax Server

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the communication category are Whatsapp Business, Slack, Microsoft Office 365. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Whatsapp Business Genesys PureCloud vs Slack Genesys PureCloud vs Microsoft Office 365.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the communication?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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