uContact is beautiful and true All in One Contact Center solution. It allows to offer the best experience to user clients, in every interaction, thr...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of uContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.64%, Genesys with 3.91%, Genesys PureCloud with 1.80% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 177977 | 87.64% | uContact vs Zendesk |
| Genesys | 7939 | 3.91% | uContact vs Genesys |
| Genesys PureCloud | 3658 | 1.80% | uContact vs Genesys PureCloud |
| Five9 | 3548 | 1.75% | uContact vs Five9 |
| NICE inContact | 3056 | 1.50% | uContact vs NICE inContact |
| Talkdesk | 2008 | 0.99% | uContact vs Talkdesk |
| NewVoiceMedia | 1745 | 0.86% | uContact vs NewVoiceMedia |
| LiveOps | 888 | 0.44% | uContact vs LiveOps |
| MessageBird | 665 | 0.33% | uContact vs MessageBird |
| MiContact Center | 337 | 0.17% | uContact vs MiContact Center |
| RingCentral Contact Center | 269 | 0.13% | uContact vs RingCentral Contact Center |
| Bright Pattern | 155 | 0.08% | uContact vs Bright Pattern |
| CallFire | 151 | 0.07% | uContact vs CallFire |
| PhoneBurner | 102 | 0.05% | uContact vs PhoneBurner |
| UJET | 96 | 0.05% | uContact vs UJET |
| Kixie | 73 | 0.04% | uContact vs Kixie |
| Sharpen | 73 | 0.04% | uContact vs Sharpen |
| Magnetic North | 70 | 0.03% | uContact vs Magnetic North |
| Aspect Zipwire | 54 | 0.03% | uContact vs Aspect Zipwire |
| Convoso | 33 | 0.02% | uContact vs Convoso |
Popular Comparisons
The top three of uContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.64%, Genesys with 3.91%, Genesys PureCloud with 1.80% market share.
uContact vs Zendesk
uContact vs Genesys
uContact vs Genesys PureCloud
uContact vs Five9
uContact vs NICE inContact
uContact vs Talkdesk
uContact vs NewVoiceMedia
uContact vs LiveOps
Around the world in 2025, over 20 companies have started using uContact as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| EMTELCO S.A. | 10,000+ | Medellin | Antioquia | Colombia | |
| Tata Consultancy Services | 10,000+ | Mumbai | Maharashtra | India | |
| Stefanini | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Ayesa | 10,000+ | Mendaro | Basque Country | Spain | |
| BPM Consulting | 1,000 - 4,999 | Bogota | Bogota D.C. | Colombia | |
| Buquebus | 1,000 - 4,999 | Buenos Aires | Buenos Aires F.D. | Argentina | |
| Megatone | 1,000 - 4,999 | Rafaela | Santa Fe | Argentina | |
| INVERSIONES DAMA SALUD S.A. | 1,000 - 4,999 | Bogota | Bogota D.C. | Colombia | |
| Net2phone | 1,000 - 4,999 | Newark | New Jersey | United States | |
| ITS | 1,000 - 4,999 | San Jose | San Jose | Costa Rica |
The top three products and services offering customers that use uContact for Interactive Voice Response (IVR) are Digital Transformation (3), Unified Communications (2), Networking (2).
Customers
The majority of uContact's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (6 companies), 10,000+ employees (4 companies), 100 - 249 employees (4 companies).
Employee Size
The top three geographies of uContact for ivr are the Argentina with 5(26.32%), Colombia with 3(15.79%), Costa Rica with 2(10.53%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top uContact competitors?
uContact’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of uContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of uContact and 40,000 other technologies on the internet. You can also compare uContact and its feature with top competitors here : uContact vs Zendesk uContact vs Genesys uContact vs Genesys PureCloud.
What is uContact customer distribution based on company size?
What is uContact market share in the ivr?
What are the top countries that use uContact?
What are the top industries that use uContact?
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