MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering in...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of MiContact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.16%, Genesys with 3.01%, NICE inContact with 1.89% market share.
Popular Comparisons
The top three of MiContact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.16%, Genesys with 3.01%, NICE inContact with 1.89% market share.
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MiContact Center vs Genesys
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Around the world in 2024, over 245 companies have started using MiContact Center as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Bank of America Corporation | 10,000+ | Charlotte | North Carolina | United States | |
Frontier Communications Company | 10,000+ | Dallas | Texas | United States | |
Booking.com | 10,000+ | Amsterdam | North Holland | Netherlands | |
SAIC, Inc. (Science Applications International Corporation) | 10,000+ | Reston | Virginia | United States | |
Fairview Health Services | 10,000+ | Minneapolis | Minnesota | United States | |
UnitedHealth Group Incorporated | 10,000+ | Minnetonka Mills | Minnesota | United States | |
KPN | 10,000+ | The Hague | South Holland | Netherlands | |
Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
Yokogawa Electric Corporation | 10,000+ | Tokyo | Tokyo | Japan | |
SUEZ | 10,000+ | Paris | Ile-de-France | France |
The top three products and services offering customers that use MiContact Center for Interactive Voice Response (IVR) are Unified Communications (19), Cloud Services (18), Managed Services (14).
Customers
The majority of MiContact Center's customers for the ivr category fall in the company size of 100 - 249 employees (46 companies), 1,000 - 4,999 employees (39 companies), 20 - 49 employees (35 companies).
Employee Size
The top three geographies of MiContact Center for ivr are the United States with 123(58.02%), United Kingdom with 28(13.21%), Netherlands with 15(7.08%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top MiContact Center competitors?
MiContact Center’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of MiContact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MiContact Center and 40,000 other technologies on the internet. You can also compare MiContact Center and its feature with top competitors here : MiContact Center vs Zendesk MiContact Center vs Genesys MiContact Center vs NICE inContact.
What is MiContact Center customer distribution based on company size?
What is MiContact Center market share in the ivr?
What are the top countries that use MiContact Center?
What are the top industries that use MiContact Center?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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