Categories where Genesys and uContact compete
Genesys
Comparing the customer bases of Genesys and uContact, we can see that Genesys has 5639 customer(s), while uContact has 3 customer(s). In the Interactive Voice Response (IVR) category, with 5639 customer(s) Genesys stands at 2nd place by ranking, while uContact with 3 customer(s), is at the 38th place.
Genesys
2nd
5639 Customer
uContact
38th
3 Customer
Genesys has a 3.05% market share in the Interactive Voice Response (IVR) category, while uContact has a 0.00% market share in the same space.
Comparing Genesys and uContact customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while uContact has more customers in Costa Rica.
Genesys
uContact
Gain actionable insights about the buying patterns of Genesys vs uContact’s target audience.
Genesys
New
31 Customer
Lost
28 Customer
uContact
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and uContact compete against each other?
Genesys and uContact compete against each other in the Contact Center, Interactive Voice Response (IVR), Auto Dialer, Communication, Customer Experience.
How does the market share of Genesys and uContact compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and uContact in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and uContact has more customers?
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