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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Interactive Voice Response (IVR)
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Market Share of Bright Pattern

Current Customer(s)

93

Market Share (Est.)

0.05%

Ranking

#13

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.16%, Genesys with 3.01%, NICE inContact with 1.89% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16447489.16%Bright Pattern vs Zendesk
Genesys55493.01%Bright Pattern vs Genesys
NICE inContact34911.89%Bright Pattern vs NICE inContact
Five930851.67%Bright Pattern vs Five9
Genesys PureCloud30601.66%Bright Pattern vs Genesys PureCloud
NewVoiceMedia11110.60%Bright Pattern vs NewVoiceMedia
Talkdesk10570.57%Bright Pattern vs Talkdesk
MessageBird6920.38%Bright Pattern vs MessageBird
Cloudagent5890.32%Bright Pattern vs Cloudagent
MiContact Center2450.13%Bright Pattern vs MiContact Center
RingCentral Contact Center1970.11%Bright Pattern vs RingCentral Contact Center
CallFire1810.10%Bright Pattern vs CallFire
PhoneBurner910.05%Bright Pattern vs PhoneBurner
UJET730.04%Bright Pattern vs UJET
Plum Voice Hosted IVR690.04%Bright Pattern vs Plum Voice Hosted IVR
Magnetic North620.03%Bright Pattern vs Magnetic North
Sharpen560.03%Bright Pattern vs Sharpen
Nectar Desk500.03%Bright Pattern vs Nectar Desk
Kixie360.02%Bright Pattern vs Kixie
Aspect Zipwire300.02%Bright Pattern vs Aspect Zipwire
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.16%, Genesys with 3.01%, NICE inContact with 1.89% market share.

Bright Pattern vs Zendesk

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Bright Pattern vs Genesys

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Bright Pattern vs NICE inContact

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Bright Pattern vs Five9

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Bright Pattern vs Genesys PureCloud

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Bright Pattern vs NewVoiceMedia

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Bright Pattern vs Talkdesk

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Bright Pattern vs MessageBird

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Customers of Bright Pattern

Around the world in 2024, over 93 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
TTEC Holdings, Inc.10,000+EnglewoodColoradoUnited States
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Cognizant Technology Solutions Corporation10,000+TeaneckNew JerseyUnited States
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Liberty Latin America Ltd10,000+DenverColoradoUnited States
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Randstad10,000+AtlantaGeorgiaUnited States
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Mphasis10,000+BengaluruKarnatakaIndia
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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Cable & Wireless Communications5,000 - 9,999Coral GablesFloridaUnited States
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Officeworks5,000 - 9,999MelbourneVictoriaAustralia
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YMCA Of The North5,000 - 9,999MinneapolisMinnesotaUnited States
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Sabre Corporation5,000 - 9,999SouthlakeTexasUnited States
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Workforce Management (4), Cloud Services (4), Marketing (3).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the ivr category fall in the company size of 20 - 49 employees (17 companies), 100 - 249 employees (15 companies), 1,000 - 4,999 employees (12 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for ivr are the United States with 68(77.27%), Chile with 4(4.55%), Australia with 3(3.41%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

Interactive Voice Response (IVR)
Communication
System Administration
Contact Center
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs NICE inContact.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the ivr?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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