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Connect First

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Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers.

Interactive Voice Response (IVR)
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Market Share of Connect First

Current Customer(s)

10

Market Share (Est.)

0.01%

Ranking

#27

Top Competitors and Alternatives of Connect First

The top three of Connect First’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16648789.40%Connect First vs Zendesk
Genesys55632.99%Connect First vs Genesys
NICE inContact34461.85%Connect First vs NICE inContact
Five930781.65%Connect First vs Five9
Genesys PureCloud30211.62%Connect First vs Genesys PureCloud
NewVoiceMedia11170.60%Connect First vs NewVoiceMedia
Talkdesk10270.55%Connect First vs Talkdesk
MessageBird6960.37%Connect First vs MessageBird
Cloudagent5850.31%Connect First vs Cloudagent
MiContact Center1920.10%Connect First vs MiContact Center
CallFire1880.10%Connect First vs CallFire
RingCentral Contact Center1390.07%Connect First vs RingCentral Contact Center
Bright Pattern930.05%Connect First vs Bright Pattern
UJET730.04%Connect First vs UJET
Plum Voice Hosted IVR690.04%Connect First vs Plum Voice Hosted IVR
Magnetic North620.03%Connect First vs Magnetic North
Sharpen580.03%Connect First vs Sharpen
Nectar Desk500.03%Connect First vs Nectar Desk
PhoneBurner410.02%Connect First vs PhoneBurner
Kixie370.02%Connect First vs Kixie
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Popular Comparisons

Top Competitors and Alternatives of Connect First

The top three of Connect First’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.

Connect First vs Zendesk

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Connect First vs Genesys

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Connect First vs NICE inContact

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Connect First vs Five9

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Connect First vs Genesys PureCloud

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Connect First vs NewVoiceMedia

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Connect First vs Talkdesk

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Connect First vs MessageBird

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Customers of Connect First

Around the world in 2024, over 10 companies have started using Connect First as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tyler Junior College500 - 999TylerTexasUnited States
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Executive Boutique Call Center250 - 499Cebu CityCentral VisayasPhilippines
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HL Bank100 - 249SingaporeCentral SingaporeSingapore
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Middlesex Community College100 - 249MiddletownConnecticutUnited States
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OrderLogix20 - 49ScarboroughMaineUnited States
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IVR Technology Group20 - 49BuffaloNew YorkUnited States
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Compworth Computers0 - 9DelavanWisconsinUnited States
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iSpionage0 - 9San JoseCaliforniaUnited States
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Movingdneedle Pvt250 - 499San MateoCaliforniaUnited States
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Owler100 - 249San MateoCaliforniaUnited States
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Connect First Customers by Products and Services

The top three products and services offering customers that use Connect First for Interactive Voice Response (IVR) are Competitive Intelligence (2), Market Research (2), Call Center Agents (1).

Customers

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Connect First Customers by Employee Size

The majority of Connect First's customers for the ivr category fall in the company size of 100 - 249 employees (3 companies), 0 - 9 employees (2 companies), 250 - 499 employees (2 companies).

Employee Size

Connect First Customers by Geography

The top three geographies of Connect First for ivr are the United States with 8(80.00%), Singapore with 1(10.00%), Philippines with 1(10.00%) customers respectively.

Customers

Employees of Connect First

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Also see other Products/Services by Connect First in:

Contact Center
Predictive Dialer
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Connect First competitors?

Connect First’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Connect First competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Connect First and 40,000 other technologies on the internet. You can also compare Connect First and its feature with top competitors here : Connect First vs Zendesk Connect First vs Genesys Connect First vs NICE inContact.

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What is Connect First customer distribution based on company size?

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What is Connect First market share in the ivr?

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What are the top countries that use Connect First?

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What are the top industries that use Connect First?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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