Question 1

What are the different markets in which
        Cloudagent and
        Connect First compete against each other?

Accepted Answer

Cloudagent and
        Connect First compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Communication, Predictive Dialer.

Question 2

How does the market share of
        Cloudagent
        and Connect First compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Cloudagent has a
        0.32%
        market share in comparison to
        Connect First’s
        0.01%.
        Since it has a better market share coverage,
        Cloudagent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Connect First holds the
        27th spot.

Question 3

How many customers are acquired by
        Cloudagent and
        Connect First in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Cloudagent has
        589 customers and
        Connect First has
        10 customers in the
        Interactive Voice Response (IVR)
        segment. Cloudagent has
        579 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        Cloudagent and
        Connect First has more customers?

Accepted Answer

Cloudagent has more customers in United States, India and Canada.
Connect First has more customers in United States, Philippines and Singapore.

Cloudagent Vs Connect First : In-Depth Comparison

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Comparing the customer bases of Cloudagent and Connect First

Comparing the market share of Cloudagent and Connect First

Compare Cloudagent vs Connect First customers by geography

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