Interactive Voice Response (IVR)
Gain market share and customer base information about the top Interactive Voice Response (IVR) software. Check out our list of Interactive Voice Response (IVR) Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
18
Technologies Tracked
2136
Companies Tracked
Categories related to Interactive Voice Response (IVR)
Top 5 Interactive Voice Response (IVR) technologies in 2026
Over 2136 companies are using Interactive Voice Response (IVR) tools. Avaya IVR with 67.70% market share (1446 customers), Avaya Voice Portal with 10.72% market share (229 customers), Avaya Aura Experience Portal with 5.76% market share (123 customers).
Technology
Market Share (Est.)
Customers
67.70%
1446
10.72%
229
5.76%
123
3.89%
83
3.84%
82
Others
8.10%
173
Interactive Voice Response (IVR) Customers by Employee Size
The majority of Interactive Voice Response (IVR) category falls in the company size of 0 - 9 employees (69454 companies), 20 - 49 employees (48166 companies), 100 - 249 employees (31372 companies).
Employee Size
Interactive Voice Response (IVR) Customers by Geography
Companies using Interactive Voice Response (IVR) technology software are majorly from the United States with 95394 (58.87%), United Kingdom with 15591 (9.62%), Canada with 7580 (4.68%) customers respectively.
Customers
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Interactive Voice Response (IVR) Customers by Industry
Top industries that use Interactive Voice Response (IVR) for Marketing (1838), Technology (1653), Software (1438).
Customers
Market Share for Top Interactive Voice Response (IVR) Technologies
Analyze the market share of popular Interactive Voice Response (IVR) technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Avaya IVR | 1446 | 67.70 |
| 2 | Avaya Voice Portal | 229 | 10.72 |
| 3 | Avaya Aura Experience Portal | 123 | 5.76 |
| 4 | Ribbon communication | 83 | 3.89 |
| 5 | Dragon Speech Recognition Software | 82 | 3.84 |
| 6 | Amazon Alexa for Business | 44 | 2.06 |
| 7 | xSB | 37 | 1.73 |
| 8 | Genesys Interaction Recording | 34 | 1.59 |
| 9 | Ctalk | 12 | 0.56 |
| 10 | IVR VoiceXML Platform | 7 | 0.33 |
| 11 | YOCC | 6 | 0.28 |
| 12 | CARES Next Teller IVR | 6 | 0.28 |
| 13 | IntelliSPEECH | 6 | 0.28 |
| 14 | Astute VoC | 6 | 0.28 |
| 15 | Call360 | 5 | 0.23 |
| 16 | InterpreXer | 4 | 0.19 |
| 17 | RingRoost | 4 | 0.19 |
| 18 | CT Developer Studio | 2 | 0.09 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Interactive Voice Response (IVR) software market leaders?
Top leaders in the category for Interactive Voice Response (IVR) software are Avaya IVR, Avaya Voice Portal, Avaya Aura Experience Portal. Here, you can view a full list of Interactive Voice Response (IVR) tools in the market.
How many companies use Interactive Voice Response (IVR) software these days?
Which company has the most significant market share in the Interactive Voice Response (IVR) software space?
What are the top industries that usually use Interactive Voice Response (IVR) softwares?
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